{"id":9874,"date":"2023-10-09T08:00:40","date_gmt":"2023-10-09T01:00:40","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=9874"},"modified":"2023-10-09T10:22:18","modified_gmt":"2023-10-09T03:22:18","slug":"chuyen-doi-so-voi-nganh-vien-thong","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/","title":{"rendered":"Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 AI"},"content":{"rendered":"<p><strong>B\u1ed1i c\u1ea3nh kinh t\u1ebf \u0111\u1ea7y th\u00e1ch th\u1ee9c m\u00e0 c\u00e1c c\u00f4ng ty vi\u1ec5n th\u00f4ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y khi\u1ebfn tri\u1ec3n v\u1ecdng \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c gi\u1ea3i ph\u00e1p m\u1edbi tr\u1edf n\u00ean \u00edt kh\u1ea3 quan h\u01a1n. \u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng kh\u00f3 kh\u0103n n\u00e0y v\u00e0 &#8220;ph\u00e1 b\u1ecf&#8221; c\u00e1c r\u00e0o c\u1ea3n m\u00e0 ng\u00e0nh \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t, bu\u1ed9c l\u00f2ng c\u1ea7n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 AI.<\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Thi_truong_vien_thong_va_nhung_thach_thuc_dang_phai_doi_mat\" >Th\u1ecb tr\u01b0\u1eddng vi\u1ec5n th\u00f4ng v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Su_phat_trien_cua_cong_nghe_moi\" >S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 m\u1edbi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Cac_van_de_lien_quan_den_an_ninh_mang\" >C\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn an ninh m\u1ea1ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Nhu_cau_ngay_cang_tang_cua_khach_hang\" >Nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Ung_dung_Vbee_AICall_chuyen_doi_so_voi_nganh_Vien_thong_vuot_bac\" >\u1ee8ng d\u1ee5ng Vbee AICall chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng v\u01b0\u1ee3t b\u1eadc<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Toi_uu_hoa_dich_vu_khach_hang_thong_minh\" >T\u1ed1i \u01b0u h\u00f3a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng th\u00f4ng minh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Chuyen_huong_cac_yeu_cau_cua_khach_hang_den_cac_bo_phan_thich_hop\" >Chuy\u1ec3n h\u01b0\u1edbng c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn th\u00edch h\u1ee3p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Tuong_tac_duoc_ca_nhan_hoa_va_theo_ngu_canh\" >T\u01b0\u01a1ng t\u00e1c \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u00e0 theo ng\u1eef c\u1ea3nh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Bao_cao_ket_qua_trong_thoi_gian_thuc\" >B\u00e1o c\u00e1o k\u1ebft qu\u1ea3 trong th\u1eddi gian th\u1ef1c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-voi-nganh-vien-thong\/#Tuong_lai_cua_AI_va_nganh_vien_thong\" >T\u01b0\u01a1ng lai c\u1ee7a AI v\u00e0 ng\u00e0nh vi\u1ec5n th\u00f4ng<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Thi_truong_vien_thong_va_nhung_thach_thuc_dang_phai_doi_mat\"><\/span>Th\u1ecb tr\u01b0\u1eddng vi\u1ec5n th\u00f4ng v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>M\u1eb7c d\u00f9 \u0111\u00e3 l\u1ea5y l\u1ea1i \u0111\u01b0\u1ee3c phong \u0111\u1ed9 v\u00e0 duy tr\u00ec s\u1ef1 \u1ed5n \u0111\u1ecbnh sau cu\u1ed9c kh\u1ee7ng ho\u1ea3ng Covid-19, xong ng\u00e0nh vi\u1ec5n th\u00f4ng v\u1eabn \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c quan tr\u1ecdng, c\u1ea3n tr\u1edf t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng c\u1ee7a ng\u00e0nh.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Su_phat_trien_cua_cong_nghe_moi\"><\/span>S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 m\u1edbi<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>C\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi n\u1ed5i \u0111ang t\u1ea1o ra s\u1ef1 chuy\u1ec3n \u0111\u1ed5i l\u1edbn cho c\u00e1c d\u1ecbch v\u1ee5 vi\u1ec5n th\u00f4ng. Theo GSMA Intelligence, n\u0103m 2021 c\u00f3 5,3 t\u1ef7 ng\u01b0\u1eddi \u0111\u0103ng k\u00fd d\u1ecbch v\u1ee5 di \u0111\u1ed9ng, chi\u1ebfm 67% d\u00e2n s\u1ed1 to\u00e0n c\u1ea7u. \u01af\u1edbc t\u00ednh s\u1ed1 l\u01b0\u1ee3ng thu\u00ea bao di \u0111\u1ed9ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi s\u1ebd \u0111\u1ea1t 5,7 t\u1ef7 (70% d\u00e2n s\u1ed1 th\u1ebf gi\u1edbi) v\u00e0o n\u0103m 2025.<\/p>\n<p>S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a IoT c\u0169ng nh\u01b0 c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi v\u1eeba mang l\u1ea1i c\u01a1 h\u1ed9i c\u0169ng nh\u01b0 nh\u1eefng th\u00e1ch th\u1ee9c, c\u00e1c m\u1ed1i quan t\u00e2m cho ng\u00e0nh vi\u1ec5n th\u00f4ng. B\u1eb1ng c\u00e1ch n\u1eafm b\u1eaft c\u00f4ng ngh\u1ec7 m\u1edbi v\u00e0 \u1ee9ng d\u1ee5ng v\u00e0 th\u1ef1c ti\u1ec5n kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0a doanh nghi\u1ec7p \u0111i tr\u01b0\u1edbc \u0111\u1ed1i th\u1ee7 m\u1ed9t b\u01b0\u1edbc. Tuy nhi\u00ean vi\u1ec7c t\u00edch h\u1ee3p c\u00e1c h\u1ec7 th\u1ed1ng ph\u1ee9c t\u1ea1p v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c m\u00f4 h\u00ecnh kinh doanh m\u1edbi th\u01b0\u1eddng t\u1ed1n k\u00e9m nhi\u1ec1u kinh ph\u00ed v\u00e0 \u0111\u00f2i h\u1ecfi tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n cao.<\/p>\n<figure id=\"attachment_9896\" aria-describedby=\"caption-attachment-9896\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9896 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-2.jpg\" alt=\"S\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi t\u1ea1o ra s\u1ef1 chuy\u1ec3n \u0111\u1ed5i l\u1edbn cho ng\u00e0nh vi\u1ec5n th\u00f4ng (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-2.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-2-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9896\" class=\"wp-caption-text\">S\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi t\u1ea1o ra s\u1ef1 chuy\u1ec3n \u0111\u1ed5i l\u1edbn cho ng\u00e0nh vi\u1ec5n th\u00f4ng (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Cac_van_de_lien_quan_den_an_ninh_mang\"><\/span>C\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn an ninh m\u1ea1ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>S\u1ef1 ra \u0111\u1eddi c\u1ee7a m\u1ed9t lo\u1ea1t c\u00f4ng ngh\u1ec7 m\u1edbi k\u00e9o theo c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn an ninh m\u1ea1ng v\u00e0 b\u1ea3o m\u1eadt c\u0169ng tr\u1edf th\u00e0nh th\u00e1ch th\u1ee9c kh\u00f4ng h\u1ec1 nh\u1ecf v\u1edbi c\u00e1c nh\u00e0 khai th\u00e1c vi\u1ec5n th\u00f4ng. C\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi mang \u0111\u1ebfn nh\u1eefng m\u1ed1i \u0111e d\u1ecda m\u1edbi li\u00ean quan \u0111\u1ebfn t\u00ednh b\u1ea3o m\u1eadt c\u1ee7a m\u1ea1ng l\u01b0\u1edbi v\u00e0 \u1ee9ng d\u1ee5ng.<\/p>\n<p>T\u1ef7 l\u1ec7 c\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng m\u1ea1ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi \u0111ang gia t\u0103ng nhanh ch\u00f3ng. Theo Radware, c\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng DDOS quy m\u00f4 l\u1edbn v\u00e0o n\u1eeda cu\u1ed1i n\u0103m 2022 \u0111\u00e3 t\u0103ng 203% so v\u1edbi n\u1eeda \u0111\u1ea7u n\u0103m. Ngo\u00e0i ra, trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, s\u1ed1 l\u01b0\u1ee3ng tin nh\u1eafn spam v\u00e0 tin nh\u1eafn SMS l\u1eeba \u0111\u1ea3o c\u0169ng nh\u01b0 cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng \u0111\u00e3 gia t\u0103ng \u0111\u00e1ng k\u1ec3.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Nhu_cau_ngay_cang_tang_cua_khach_hang\"><\/span>Nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Song song v\u1edbi \u0111\u00f3, ng\u00e0nh vi\u1ec5n th\u00f4ng c\u0169ng \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c v\u1ec1 m\u1eb7t tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. Tr\u01b0\u1edbc h\u1ebft, m\u1ee9c \u0111\u1ed9 c\u1ea1nh tranh gay g\u1eaft trong ng\u00e0nh \u0111\u00f2i h\u1ecfi c\u00e1c c\u00f4ng ty vi\u1ec5n th\u00f4ng ph\u1ea3i t\u1ea1o \u0111\u01b0\u1ee3c s\u1ef1 kh\u00e1c bi\u1ec7t th\u00f4ng qua tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u01b0\u1ee3t tr\u1ed9i \u0111\u1ec3 thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.<\/p>\n<p>H\u01a1n n\u1eefa, nhu c\u1ea7u kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng kh\u1eaft khe h\u01a1n, h\u1ecd mong \u0111\u1ee3i tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a, d\u1ecbch v\u1ee5 li\u1ec1n m\u1ea1ch tr\u00ean nhi\u1ec1u k\u00eanh v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. S\u1ef1 ph\u1ee9c t\u1ea1p c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 vi\u1ec5n th\u00f4ng, ch\u1eb3ng h\u1ea1n nh\u01b0 vi\u1ec7c k\u1ebft h\u1ee3p nhi\u1ec1u s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, c\u00e0ng l\u00e0m gia t\u0103ng th\u00e1ch th\u1ee9c trong vi\u1ec7c mang l\u1ea1i tr\u1ea3i nghi\u1ec7m nh\u1ea5t qu\u00e1n v\u00e0 h\u00e0i l\u00f2ng.<\/p>\n<p>M\u1eb7t kh\u00e1c, s\u1ef1 ti\u1ebfn b\u1ed9 nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7 \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c c\u00e1c c\u00f4ng ty vi\u1ec5n th\u00f4ng ph\u1ea3i li\u00ean t\u1ee5c th\u00edch \u1ee9ng v\u00e0 \u0111\u1ed5i m\u1edbi \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng k\u1ef3 v\u1ecdng ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<figure id=\"attachment_9897\" aria-describedby=\"caption-attachment-9897\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9897 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-3.jpg\" alt=\"Kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng th\u00f4ng minh v\u00e0 \u0111\u00f2i h\u1ecfi kh\u1eaft khe h\u01a1n (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-3.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-3-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9897\" class=\"wp-caption-text\">Kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng th\u00f4ng minh v\u00e0 \u0111\u00f2i h\u1ecfi kh\u1eaft khe h\u01a1n (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<p>T\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf cao trong ng\u00e0nh vi\u1ec5n th\u00f4ng cho th\u1ea5y t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c gi\u1ea3i quy\u1ebft c\u00e1c th\u00e1ch th\u1ee9c li\u00ean quan \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Theo Praxedo, th\u1ef1c t\u1ebf trong n\u0103m qua, 46% kh\u00e1ch h\u00e0ng \u0111\u00e3 h\u1ee7y h\u1ee3p \u0111\u1ed3ng d\u1ecbch v\u1ee5 \u0111i\u1ec7n tho\u1ea1i, Internet, TV v\u00e0 d\u1ecbch v\u1ee5 truy\u1ec1n h\u00ecnh c\u00e1p v\u1edbi nh\u00e0 cung c\u1ea5p c\u1ee7a h\u1ecd.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ung_dung_Vbee_AICall_chuyen_doi_so_voi_nganh_Vien_thong_vuot_bac\"><\/span>\u1ee8ng d\u1ee5ng Vbee AICall chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng v\u01b0\u1ee3t b\u1eadc<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Th\u1ecb tr\u01b0\u1eddng AI ng\u00e0nh vi\u1ec5n th\u00f4ng to\u00e0n c\u1ea7u d\u1ef1 ki\u1ebfn s\u1ebd \u0111\u1ea1t 38,8 t\u1ef7 USD v\u00e0o n\u0103m 2031. S\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng th\u00f4ng minh h\u1ed7 tr\u1ee3 AI, kh\u1ea3 n\u0103ng l\u01b0u tr\u1eef c\u0169ng nh\u01b0 s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef l\u1edbn nh\u01b0 GPT-3 \u0111ang d\u1eabn \u0111\u1ea7u cho s\u1ef1 chuy\u1ec3n \u0111\u1ed5i n\u00e0y. \u0110\u00e3 \u0111\u1ebfn l\u00fac c\u00e1c c\u00f4ng ty vi\u1ec5n th\u00f4ng c\u1ea7n n\u1eafm b\u1eaft c\u01a1 h\u1ed9i &#8220;c\u00f3 m\u1ed9t kh\u00f4ng hai&#8221; n\u00e0y v\u00e0 khai th\u00e1c s\u1ee9c m\u1ea1nh c\u1ee7a AI \u0111\u1ec3 duy tr\u00ec t\u00ednh c\u1ea1nh tranh v\u00e0 d\u1eabn \u0111\u1ea7u cu\u1ed9c ch\u01a1i.<\/p>\n<p>M\u1eb7t kh\u00e1c, ph\u1ea7n l\u1edbn c\u00e1c trung t\u00e2m cu\u1ed9c g\u1ecdi trong ng\u00e0nh vi\u1ec5n th\u00f4ng hi\u1ec7n nay \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi t\u00ecnh tr\u1ea1ng b\u1ecb qu\u00e1 t\u1ea3i b\u1edfi c\u00e1c y\u00eau c\u1ea7u l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, d\u1eabn \u0111\u1ebfn th\u1eddi gian gian ch\u1edd \u0111\u1ee3i l\u00e2u v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00f4ng hi\u1ec7u qu\u1ea3. Trong m\u1ed9t ng\u00e0nh m\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 r\u1ea5t quan tr\u1ecdng v\u00e0 chi ph\u00ed \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng cao th\u00ec vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 r\u1ea5t quan tr\u1ecdng.<\/p>\n<figure id=\"attachment_9899\" aria-describedby=\"caption-attachment-9899\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9899 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong.jpg\" alt=\"Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 AI\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9899\" class=\"wp-caption-text\">Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 AI<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Toi_uu_hoa_dich_vu_khach_hang_thong_minh\"><\/span>T\u1ed1i \u01b0u h\u00f3a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng th\u00f4ng minh<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean c\u00e1c c\u00f4ng ngh\u1ec7 AI, <a href=\"https:\/\/vbee.ai\/aicall\"><strong>Vbee AICall<\/strong><\/a> gi\u00fap doanh nghi\u1ec7p vi\u1ec5n th\u00f4ng c\u1ea3i thi\u1ec7n h\u01a1n n\u1eefa tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cung c\u1ea5p ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3 v\u00e0 ch\u00ednh x\u00e1c trong th\u1eddi gian th\u1ef1c.<\/p>\n<p>C\u1ee5 th\u1ec3, bot c\u00f3 kh\u1ea3 n\u0103ng \u0111a t\u00e1c v\u1ee5 hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 th\u1ec3 x\u1eed l\u00fd nhi\u1ec1u v\u1ea5n \u0111\u1ec1, gi\u1ea3i \u0111\u00e1p nhi\u1ec1u c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f9ng m\u1ed9t l\u00fac m\u00e0 kh\u00f4ng \u0111\u1ec3 h\u1ecd ph\u1ea3i ch\u1edd \u0111\u1ee3i qu\u00e1 l\u00e2u. Vi\u1ec7c cung c\u1ea5p c\u00e1c ph\u1ea3n h\u1ed3i t\u1ee9c th\u00ec cho kh\u00e1ch h\u00e0ng nh\u01b0 v\u1eady s\u1ebd mang l\u1ea1i cho h\u1ecd tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n.<\/p>\n<div class=\"mceTemp\"><\/div>\n<figure id=\"attachment_11333\" aria-describedby=\"caption-attachment-11333\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11333\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/vbee-aicall.jpg\" alt=\"N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00ean m\u1ed9t t\u1ea7m m\u1edbi v\u1edbi Vbee AICall\" width=\"768\" height=\"256\" \/><figcaption id=\"caption-attachment-11333\" class=\"wp-caption-text\">N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00ean m\u1ed9t t\u1ea7m m\u1edbi v\u1edbi Vbee AICall<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Chuyen_huong_cac_yeu_cau_cua_khach_hang_den_cac_bo_phan_thich_hop\"><\/span>Chuy\u1ec3n h\u01b0\u1edbng c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn th\u00edch h\u1ee3p<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>V\u1edbi c\u00e1c nghi\u1ec7p v\u1ee5 chuy\u00ean s\u00e2u ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o, Vbee AICall s\u1ebd chuy\u1ec3n ti\u1ebfp sang nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp k\u00e8m theo n\u1ed9i dung cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u01b0\u1edbc \u0111\u00f3 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng li\u00ean t\u1ee5c.<\/p>\n<p>S\u1ef1 &#8220;h\u1ee3p t\u00e1c&#8221; gi\u1eefa Vbee AICall v\u00e0 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp n\u00e0y gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00e1c quy tr\u00ecnh h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng cao h\u01a1n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tuong_tac_duoc_ca_nhan_hoa_va_theo_ngu_canh\"><\/span>T\u01b0\u01a1ng t\u00e1c \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u00e0 theo ng\u1eef c\u1ea3nh<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Nh\u1edd \u0111\u01b0\u1ee3c trang b\u1ecb c\u00f4ng ngh\u1ec7 AI Conversation, Vbee AICall c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 cung c\u1ea5p c\u00e1c t\u01b0\u01a1ng t\u00e1c \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi ng\u1eef c\u1ea3nh.<\/p>\n<p>B\u1eb1ng c\u00e1ch cung c\u1ea5p tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a, Vbee AICall c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng v\u1edbi doanh nghi\u1ec7p vi\u1ec5n th\u00f4ng b\u1ec1n ch\u1eb7t h\u01a1n v\u00e0 duy tr\u00ec l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 t\u1ed1i \u0111a ho\u00e1 c\u00e1c c\u01a1 h\u1ed9i kinh doanh cho doanh nghi\u1ec7p vi\u1ec5n th\u00f4ng<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Bao_cao_ket_qua_trong_thoi_gian_thuc\"><\/span>B\u00e1o c\u00e1o k\u1ebft qu\u1ea3 trong th\u1eddi gian th\u1ef1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>K\u1ebft qu\u1ea3 cu\u1ed9c g\u1ecdi \u0111\u01b0\u1ee3c Vbee AICall ph\u00e2n t\u00edch b\u00e1o c\u00e1o chi ti\u1ebft tr\u1ea1ng th\u00e1i ngay khi cu\u1ed9c g\u1ecdi k\u1ebft th\u00fac, ch\u1eb3ng h\u1ea1n nh\u01b0 kh\u00e1ch b\u00e1o b\u1eadn, tr\u1ec5 h\u1eb9n,&#8230;.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tuong_lai_cua_AI_va_nganh_vien_thong\"><\/span>T\u01b0\u01a1ng lai c\u1ee7a AI v\u00e0 ng\u00e0nh vi\u1ec5n th\u00f4ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Vi\u1ec7c \u1ee9ng d\u1ee5ng AI trong ng\u00e0nh vi\u1ec5n th\u00f4ng \u0111\u00e3 m\u1edf ra con \u0111\u01b0\u1eddng m\u1edbi cho c\u00e1c nh\u00e0 khai th\u00e1c m\u1ea1ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 cao c\u1ea5p. T\u1eeb qu\u1ea3n l\u00fd m\u1ea1ng th\u00f4ng minh \u0111\u1ebfn b\u1ea3o tr\u00ec d\u1ef1 \u0111o\u00e1n v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng n\u00e2ng cao, AI cung c\u1ea5p m\u1ed9t lo\u1ea1t \u1ee9ng d\u1ee5ng gi\u00fap t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u qu\u1ea3, c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t m\u1ea1ng v\u00e0 gi\u1ea3m chi ph\u00ed. Khi b\u1ed1i c\u1ea3nh vi\u1ec5n th\u00f4ng ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n, AI s\u1ebd \u0111\u00f3ng vai tr\u00f2 ng\u00e0y c\u00e0ng quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ecbnh h\u00ecnh t\u01b0\u01a1ng lai c\u1ee7a ng\u00e0nh.<\/p>\n<figure id=\"attachment_9895\" aria-describedby=\"caption-attachment-9895\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9895 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-1.jpg\" alt=\"T\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1eabn l\u00e0 nhi\u1ec7m v\u1ee5 tr\u1ecdng t\u00e2m c\u1ee7a ng\u00e0nh vi\u1ec5n th\u00f4ng (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"504\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-1.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/chuyen-doi-so-nganh-vien-thong-1-610x400.jpg 610w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9895\" class=\"wp-caption-text\">T\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1eabn l\u00e0 nhi\u1ec7m v\u1ee5 tr\u1ecdng t\u00e2m c\u1ee7a ng\u00e0nh vi\u1ec5n th\u00f4ng (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<p>C\u00e1c l\u0129nh v\u1ef1c tr\u1ecdng t\u00e2m l\u1edbn nh\u1ea5t c\u1ee7a ng\u00e0nh vi\u1ec5n th\u00f4ng trong th\u1eddi gian t\u1edbi v\u1eabn l\u00e0 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. Khi th\u1ecb tr\u01b0\u1eddng ng\u00e0y c\u00e0ng c\u1ea1nh tranh gay g\u1eaft nh\u01b0 hi\u1ec7n nay, c\u00e1c c\u00f4ng ty vi\u1ec5n th\u00f4ng s\u1ebd ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u00e1ng k\u1ec3 trong vi\u1ec7c cung c\u1ea5p tr\u1ea3i nghi\u1ec7m \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.<\/p>\n<p>\u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng kh\u00f3 kh\u0103n n\u00e0y, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 c\u00e1c c\u00f4ng ty vi\u1ec5n th\u00f4ng c\u1ea7n l\u1ef1a ch\u1ecdn c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng, n\u00e2ng cao ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd v\u00e0 c\u1ea3i thi\u1ec7n c\u00e1c tuy\u1ebfn li\u00ean l\u1ea1c.<\/p>\n<p><a href=\"https:\/\/vbee.ai\/\">Vbee.ai<\/a> hi\u1ec7n l\u00e0 \u0111\u1ed1i t\u00e1c tin c\u1eady, cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o Callbot cho nhi\u1ec1u doanh nghi\u1ec7p vi\u1ec5n th\u00f4ng t\u1ea1i Vi\u1ec7t Nam. C\u00e1c gi\u1ea3i ph\u00e1p d\u1ef1a tr\u00ean c\u00f4ng ngh\u1ec7 AI c\u1ee7a Vbee gi\u00fap chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng t\u1eadn d\u1ee5ng ti\u1ec1m n\u0103ng c\u1ee7a c\u00e1c c\u00f4ng ngh\u1ec7 th\u1ecbnh h\u00e0nh, gia t\u0103ng hi\u1ec7u qu\u1ea3 v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<p><strong>Li\u00ean h\u1ec7:<\/strong><br \/>\n<strong>C\u00d4NG TY CP D\u1ecaCH V\u1ee4 V\u00c0 GI\u1ea2I PH\u00c1P X\u1eec L\u00dd D\u1eee LI\u1ec6U VBEE<\/strong><\/p>\n<ul>\n<li>\u0110\u1ecba ch\u1ec9: t\u1ea7ng 15, t\u00f2a Ng\u1ecdc Kh\u00e1nh Plaza &#8211; S\u1ed1 1 Ph\u1ea1m Huy Th\u00f4ng, Ba \u0110\u00ecnh, H\u00e0 N\u1ed9i.<\/li>\n<li>Hotline: 024.9999.3399<\/li>\n<li>Email: Contact@vbee.vn<\/li>\n<\/ul>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;9874&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi ng\u00e0nh Vi\u1ec5n th\u00f4ng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 AI&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 b\u00ecnh ch\u1ecdn)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ed1i c\u1ea3nh kinh t\u1ebf \u0111\u1ea7y th\u00e1ch th\u1ee9c m\u00e0 c\u00e1c c\u00f4ng ty vi\u1ec5n th\u00f4ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y khi\u1ebfn tri\u1ec3n v\u1ecdng \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c gi\u1ea3i ph\u00e1p m\u1edbi tr\u1edf n\u00ean \u00edt kh\u1ea3 quan h\u01a1n. \u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng kh\u00f3 kh\u0103n n\u00e0y v\u00e0 &#8220;ph\u00e1 b\u1ecf&#8221; c\u00e1c r\u00e0o c\u1ea3n m\u00e0 ng\u00e0nh \u0111ang ph\u1ea3i \u0111\u1ed1i [&#8230;]\n","protected":false},"author":3,"featured_media":9899,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[118],"tags":[],"class_list":["post-9874","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecom"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9874","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=9874"}],"version-history":[{"count":5,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9874\/revisions"}],"predecessor-version":[{"id":11515,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9874\/revisions\/11515"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/9899"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=9874"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=9874"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=9874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}