{"id":9458,"date":"2023-10-13T08:00:21","date_gmt":"2023-10-13T01:00:21","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=9458"},"modified":"2023-10-12T17:12:43","modified_gmt":"2023-10-12T10:12:43","slug":"chuyen-doi-so-nganh-ngan-hang","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/","title":{"rendered":"C\u00e2u chuy\u1ec7n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ng\u00e0nh Ng\u00e2n h\u00e0ng v\u1edbi T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AI Call"},"content":{"rendered":"<p><strong>Trong th\u1eddi \u0111\u1ea1i chuy\u1ec3n \u0111\u1ed5i s\u1ed1 hi\u1ec7n nay, c\u00e1c ng\u00e2n h\u00e0ng kh\u00f4ng ng\u1eebng t\u1eadp trung v\u00e0o v\u1ea5n \u0111\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u00e2y kh\u00f4ng c\u00f2n ch\u1ec9 l\u00e0 v\u1ea5n \u0111\u1ec1 v\u1ec1 gi\u00e1 c\u1ea3 hay ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, m\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 c\u1ea1nh tranh, t\u1ed3n t\u1ea1i c\u1ee7a ng\u00e2n h\u00e0ng. C\u00f9ng <a href=\"https:\/\/vbee.ai\/\">vbee.ai<\/a> t\u00ecm hi\u1ec3u b\u1ee9c tranh chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ng\u00e0nh ng\u00e2n h\u00e0ng \u0111\u1ec3 th\u1ea5y nh\u1eefng t\u00edch c\u1ef1c \u0111em l\u1ea1i t\u1eeb c\u00f4ng ngh\u1ec7 Tr\u1ee3 l\u00fd \u1ea3o t\u1ef1 \u0111\u1ed9ng.<\/strong><\/p>\n<figure id=\"attachment_9459\" aria-describedby=\"caption-attachment-9459\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9459 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/ngan-hang-ung-dung-chuyen-doi-so-1.jpg\" alt=\"Ng\u00e2n h\u00e0ng v\u00e0 c\u00e2u chuy\u1ec7n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AI Call\" width=\"768\" height=\"281\" \/><figcaption id=\"caption-attachment-9459\" class=\"wp-caption-text\">Ng\u00e2n h\u00e0ng v\u00e0 c\u00e2u chuy\u1ec7n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AI Call<\/figcaption><\/figure>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Boi_canh_Ngan_hang_truoc_khi_chuyen_doi_so\" >B\u1ed1i c\u1ea3nh Ng\u00e2n h\u00e0ng tr\u01b0\u1edbc khi chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Nhan_thuc_duoc_su_phat_trien_cua_cong_nghe_va_dan_chuyen_minh\" >Nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 d\u1ea7n chuy\u1ec3n m\u00ecnh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Su_xuat_hien_cua_Tong_dai_tro_ly_ao_cua_VBee_AI\" >S\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a T\u1ed5ng \u0111\u00e0i tr\u1ee3 l\u00fd \u1ea3o c\u1ee7a VBee AI<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Ho_tro_247\" >H\u1ed7 tr\u1ee3 24\/7<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Tang_nang_suat_hoat_dong_va_giam_thoi_gian_cho_doi\" >T\u0103ng n\u0103ng su\u1ea5t ho\u1ea1t \u0111\u1ed9ng v\u00e0 gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Tang_trai_nghiem_ca_nhan_hoa\" >T\u0103ng tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n ho\u00e1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Thuc_hien_cac_tac_vu_thay_the_con_nguoi\" >Th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 thay th\u1ebf con ng\u01b0\u1eddi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Giam_thieu_chi_phi_van_hanh\" >Gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u1eadn h\u00e0nh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vbee.ai\/blog\/chuyen-doi-so-nganh-ngan-hang\/#Bao_mat_thong_tin_tuyet_doi\" >B\u1ea3o m\u1eadt th\u00f4ng tin tuy\u1ec7t \u0111\u1ed1i<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Boi_canh_Ngan_hang_truoc_khi_chuyen_doi_so\"><\/span>B\u1ed1i c\u1ea3nh Ng\u00e2n h\u00e0ng tr\u01b0\u1edbc khi chuy\u1ec3n \u0111\u1ed5i s\u1ed1<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Tr\u01b0\u1edbc khi Tr\u1ee3 l\u00fd \u1ea2o t\u1ed5ng \u0111\u00e0i xu\u1ea5t hi\u1ec7n, h\u1ea7u h\u1ebft c\u00e1c ng\u00e2n h\u00e0ng s\u1edf h\u1eefu ri\u00eang m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c nh\u00e2n vi\u00ean T\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00ec y\u00eau c\u1ea7u b\u1ea3o m\u1eadt d\u1eef li\u1ec7u thay v\u00ec thu\u00ea m\u1ed9t b\u00ean th\u1ee9 ba. Vi\u1ec7c n\u00e0y gi\u00fap c\u00e1c ng\u00e2n h\u00e0ng t\u1eadp trung ch\u0103m s\u00f3c t\u1eadn t\u00ecnh c\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. Tuy nhi\u00ean, kh\u00f4ng r\u00f5 li\u1ec7u kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0i l\u00f2ng v\u1edbi d\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a ng\u00e2n h\u00e0ng m\u00e0 h\u1ecd \u0111ang s\u1eed d\u1ee5ng hay kh\u00f4ng.<\/p>\n<p>Tuy kh\u00e1ch h\u00e0ng g\u1ecdi \u0111\u1ebfn t\u1ed5ng \u0111\u00e0i khi c\u1ea7n h\u1ed7 tr\u1ee3, nh\u01b0ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o g\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn t\u1ed5ng \u0111\u00e0i, kh\u00e1ch h\u00e0ng c\u0169ng \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i nhanh ch\u00f3ng \u0111\u1ebfn nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n. C\u00e1c t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a c\u00e1c ng\u00e2n h\u00e0ng h\u00e0ng \u0111\u1ea7u th\u01b0\u1eddng c\u00f3 t\u1eeb 30-80 t\u1ed5ng \u0111\u00e0i vi\u00ean, nh\u01b0ng do l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng l\u1edbn, c\u00e1c t\u1ed5ng \u0111\u00e0i th\u01b0\u1eddng xuy\u00ean qu\u00e1 t\u1ea3i. \u0110i\u1ec1u n\u00e0y khi\u1ebfn kh\u00e1ch h\u00e0ng ph\u1ea3i g\u1ecdi l\u1ea1i nhi\u1ec1u l\u1ea7n tr\u01b0\u1edbc khi k\u1ebft n\u1ed1i \u0111\u01b0\u1ee3c v\u1edbi t\u1ed5ng \u0111\u00e0i vi\u00ean v\u00e0 \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc. V\u00ec v\u1eady, ch\u1edd \u0111\u1ee3i l\u00e2u v\u00e0 kh\u00f3 k\u1ebft n\u1ed1i l\u00e0 hai nh\u01b0\u1ee3c \u0111i\u1ec3m l\u1edbn nh\u1ea5t khi nh\u1eafc \u0111\u1ebfn t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng truy\u1ec1n th\u1ed1ng.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Nhan_thuc_duoc_su_phat_trien_cua_cong_nghe_va_dan_chuyen_minh\"><\/span>Nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 d\u1ea7n chuy\u1ec3n m\u00ecnh<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Nh\u1eefng n\u0103m tr\u1edf l\u1ea1i \u0111\u00e2y, ng\u00e0nh ng\u00e2n h\u00e0ng \u0111ang ch\u1ecbu \u00e1p l\u1ef1c c\u1ea1nh tranh ng\u00e0y c\u00e0ng cao t\u1eeb c\u00e1c c\u00f4ng ty fintech c\u0169ng nh\u01b0 c\u00e1c &#8220;\u0111\u1ed1i th\u1ee7&#8221; truy\u1ec1n th\u1ed1ng kh\u00e1c, trong \u0111\u00f3 c\u00f3 c\u1ea3 c\u00e1c t\u1eadp \u0111o\u00e0n c\u00f4ng ngh\u1ec7 l\u1edbn. Nh\u1eefng t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh n\u00e0y c\u00f3 th\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 c\u00e1ch cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0 quy tr\u00ecnh s\u1ed1 h\u00f3a.<\/p>\n<figure id=\"attachment_9460\" aria-describedby=\"caption-attachment-9460\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9460 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/ngan-hang-ung-dung-chuyen-doi-so-2.jpg\" alt=\"Ng\u00e2n h\u00e0ng \u0111ang nh\u1eadn th\u1ee9c v\u00e0 thay \u0111\u1ed5i linh ho\u1ea1t theo b\u1ed1i c\u1ea3nh chuy\u1ec3n \u0111\u1ed5i s\u1ed1 hi\u1ec7n nay.\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/ngan-hang-ung-dung-chuyen-doi-so-2.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/ngan-hang-ung-dung-chuyen-doi-so-2-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9460\" class=\"wp-caption-text\">Ng\u00e2n h\u00e0ng \u0111ang nh\u1eadn th\u1ee9c v\u00e0 thay \u0111\u1ed5i linh ho\u1ea1t theo b\u1ed1i c\u1ea3nh chuy\u1ec3n \u0111\u1ed5i s\u1ed1 hi\u1ec7n nay.<\/figcaption><\/figure>\n<p>H\u01a1n n\u1eefa, vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 c\u00f2n gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c n\u00e0y ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 t\u0103ng l\u1ee3i nhu\u1eadn. C\u00e1c ng\u00e2n h\u00e0ng, th\u00f4ng qua vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh v\u00e0 t\u1eadn d\u1ee5ng nh\u1eefng l\u1ee3i \u00edch c\u1ee7a c\u00f4ng ngh\u1ec7 hi\u1ec7n \u0111\u1ea1i, c\u00f3 th\u1ec3 gi\u1ea3m s\u1ef1 ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng th\u1ee7 c\u00f4ng, l\u00e0m gi\u1ea3m chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng. \u0110i\u1ec1u n\u00e0y h\u1ed7 tr\u1ee3 vi\u1ec7c duy tr\u00ec m\u1ee9c l\u1ee3i nhu\u1eadn \u1ed5n \u0111\u1ecbnh, t\u00e1i c\u01a1 c\u1ea5u ngu\u1ed3n nh\u00e2n l\u1ef1c v\u00e0 t\u00e0i ch\u00ednh, \u0111\u1ed3ng th\u1eddi duy tr\u00ec s\u1ee9c c\u1ea1nh tranh trong m\u1ed9t th\u1ecb tr\u01b0\u1eddng ng\u00e0y c\u00e0ng kh\u00f3 kh\u0103n.<\/p>\n<p>Khi \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 nh\u1eefng l\u0129nh v\u1ef1c n\u00e0o trong chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ng\u00e2n h\u00e0ng s\u1ebd tr\u1edf n\u00ean c\u1ef1c k\u1ef3 ho\u1eb7c r\u1ea5t quan tr\u1ecdng trong 3 \u0111\u1ebfn 5 n\u0103m s\u1eafp t\u1edbi, ph\u1ea7n l\u1edbn c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh to\u00e0n c\u1ea7u \u0111\u1ec1u cho r\u1eb1ng an ninh m\u1ea1ng (96%), tr\u1ea3i nghi\u1ec7m di \u0111\u1ed9ng (95%), c\u00e1c k\u00eanh di \u0111\u1ed9ng (87%) v\u00e0 d\u1eef li\u1ec7u, ph\u00e2n t\u00edch (83%) s\u1ebd l\u00e0 nh\u1eefng l\u0129nh v\u1ef1c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. Do v\u1eady, c\u00e1c ng\u00e2n h\u00e0ng hi\u1ec7n nay \u0111\u1ec1u ch\u00fa tr\u1ecdng trong vi\u1ec7c t\u00ecm ki\u1ebfm c\u00e1c gi\u1ea3i ph\u00e1p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ef1 \u0111\u1ed9ng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u ng\u00e0y c\u00e0ng cao c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n<p>C\u00e1c doanh nghi\u1ec7p, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh &#8211; ng\u00e2n h\u00e0ng, \u0111ang h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t gi\u1ea5c m\u01a1: t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ef1 \u0111\u1ed9ng, m\u1ed9t gi\u1ea3i ph\u00e1p ti\u1ec1m n\u0103ng trong t\u01b0\u01a1ng lai g\u1ea7n. Trong xu h\u01b0\u1edbng n\u00e0y, Tr\u1ee3 l\u00fd \u1ea3o t\u1ed5ng \u0111\u00e0i \u0111\u00e3 xu\u1ea5t hi\u1ec7n v\u00e0 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o h\u1ec7 th\u1ed1ng c\u1ee7a nhi\u1ec1u doanh nghi\u1ec7p l\u1edbn tr\u00ean to\u00e0n c\u1ea7u.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Su_xuat_hien_cua_Tong_dai_tro_ly_ao_cua_VBee_AI\"><\/span>S\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a T\u1ed5ng \u0111\u00e0i tr\u1ee3 l\u00fd \u1ea3o c\u1ee7a VBee AI<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Tr\u1ee3 l\u00fd \u1ea2o t\u1ed5ng \u0111\u00e0i l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng gi\u00fap th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i t\u1ef1 \u0111\u1ed9ng hai chi\u1ec1u v\u1edbi kh\u00e1ch h\u00e0ng th\u00f4ng qua k\u00eanh t\u1ed5ng \u0111\u00e0i, t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 li\u00ean quan \u0111\u1ebfn cu\u1ed9c g\u1ecdi \u0111i v\u00e0 \u0111\u00f3n nh\u1eadn cu\u1ed9c g\u1ecdi \u0111\u1ebfn, c\u0169ng nh\u01b0 chuy\u1ec3n ti\u1ebfp cu\u1ed9c g\u1ecdi (Vbee AICall). V\u1edbi nh\u1eefng t\u00ednh n\u0103ng \u01b0u vi\u1ec7t, <a href=\"https:\/\/vbee.ai\/aicall\">t\u1ed5ng \u0111\u00e0i tr\u1ee3 l\u00fd \u1ea3o &#8211; Vbee AICall<\/a> c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 ng\u00e2n h\u00e0ng c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi.<\/p>\n<figure id=\"attachment_9461\" aria-describedby=\"caption-attachment-9461\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9461 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/ngan-hang-ung-dung-chuyen-doi-so-3.jpg\" alt=\"S\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a T\u1ed5ng \u0111\u00e0i tr\u1ee3 l\u00fd \u1ea3o c\u1ee7a VBee AI\" width=\"768\" height=\"513\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/ngan-hang-ung-dung-chuyen-doi-so-3.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/ngan-hang-ung-dung-chuyen-doi-so-3-599x400.jpg 599w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9461\" class=\"wp-caption-text\">S\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a T\u1ed5ng \u0111\u00e0i tr\u1ee3 l\u00fd \u1ea3o c\u1ee7a VBee AI<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Ho_tro_247\"><\/span>H\u1ed7 tr\u1ee3 24\/7<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>V\u1edbi gi\u1ecdng n\u00f3i t\u1ef1 nhi\u00ean nh\u01b0 con ng\u01b0\u1eddi, Tr\u1ee3 l\u00fd \u1ea3o c\u1ee7a VBee.AI c\u00f3 kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c hai chi\u1ec1u v\u00e0 ho\u1ea1t \u0111\u1ed9ng li\u00ean t\u1ee5c 24\/7, \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 v\u00e0 th\u00f4ng tin ngay l\u1eadp t\u1ee9c m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tang_nang_suat_hoat_dong_va_giam_thoi_gian_cho_doi\"><\/span>T\u0103ng n\u0103ng su\u1ea5t ho\u1ea1t \u0111\u1ed9ng v\u00e0 gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Tr\u1ee3 l\u00fd \u1ea2o t\u1ed5ng \u0111\u00e0i c\u00f3 kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n h\u00e0ng ngh\u00ecn cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng, th\u00f4ng b\u00e1o v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 th\u1ebb, c\u00e1c g\u00f3i khuy\u1ebfn m\u00e3i h\u1ea5p d\u1eabn, nh\u1eafc nh\u1edf v\u1ec1 l\u1ecbch thanh to\u00e1n t\u00edn d\u1ee5ng v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t d\u1ecbch v\u1ee5.<\/p>\n<p>Vi\u1ec7c gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i c\u1ee7a kh\u00e1ch c\u0169ng kh\u00f4ng k\u00e9m ph\u1ea7n quan tr\u1ecdng. Ng\u01b0\u1eddi d\u00f9ng ng\u00e0y nay kh\u00f4ng mu\u1ed1n ch\u1edd \u0111\u1ee3i, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi h\u1ecd \u0111\u00e3 giao d\u1ecbch m\u1ed9t s\u1ed1 ti\u1ec1n l\u1edbn th\u00f4ng qua ng\u00e2n h\u00e0ng. H\u1ec7 th\u1ed1ng x\u1eed l\u00fd d\u1eef li\u1ec7u l\u1edbn v\u1edbi ki\u1ebfn tr\u00fac d\u1ef1a tr\u00ean microservice \u0111\u1ea3m b\u1ea3o giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nhanh ch\u00f3ng v\u00e0 an to\u00e0n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tang_trai_nghiem_ca_nhan_hoa\"><\/span>T\u0103ng tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n ho\u00e1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Vi\u1ec7c hi\u1ec3u r\u00f5 nhu c\u1ea7u th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap ng\u00e2n h\u00e0ng thi\u1ebft k\u1ebf c\u00e1c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh ph\u00f9 h\u1ee3p h\u01a1n, thay v\u00ec ch\u1ec9 d\u1ef1a tr\u00ean s\u1ef1 \u0111o\u00e1n m\u00f2. V\u1eady n\u00ean, t\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng c\u1ee7a Vbee.AI k\u1ebft h\u1ee3p Smart IVR gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng t\u1ed1i \u01b0u k\u1ecbch b\u1ea3n t\u1eebng c\u00e1 nh\u00e2n m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 d\u1ec5 d\u00e0ng. S\u1ef1 \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u00e3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho ng\u00e2n h\u00e0ng t\u0103ng c\u01b0\u1eddng t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c d\u1ecbch v\u1ee5 c\u00e1 nh\u00e2n h\u00f3a.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Thuc_hien_cac_tac_vu_thay_the_con_nguoi\"><\/span>Th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 thay th\u1ebf con ng\u01b0\u1eddi<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u1ed1i v\u1edbi cu\u1ed9c g\u1ecdi \u0111\u1ebfn, Tr\u1ee3 l\u00fd \u1ea2o t\u1ed5ng \u0111\u00e0i ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 nh\u01b0 m\u1edf t\u00e0i kho\u1ea3n, tra c\u1ee9u t\u1ef7 gi\u00e1, l\u00e3i su\u1ea5t ti\u1ebft ki\u1ec7m v\u00e0 cung c\u1ea5p th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5. \u0110\u1eb7c bi\u1ec7t, trong c\u00e1c t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p nh\u01b0 th\u1ebb ATM b\u1ecb kh\u00f3a ho\u1eb7c nu\u1ed1t, th\u00f4ng b\u00e1o th\u1ebb t\u00edn d\u1ee5ng b\u1ecb m\u1ea5t ho\u1eb7c kh\u00f3a th\u1ebb kh\u1ea9n c\u1ea5p, kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n ph\u1ea3i lo l\u1eafng ch\u1edd \u0111\u1ee3i v\u00e0 g\u1ecdi l\u1ea1i nhi\u1ec1u l\u1ea7n \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3. Nh\u1eefng y\u00eau c\u1ea7u n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd t\u1ef1 \u0111\u1ed9ng v\u00e0 ngay l\u1eadp t\u1ee9c.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Giam_thieu_chi_phi_van_hanh\"><\/span>Gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u1eadn h\u00e0nh<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Tr\u1ee3 l\u00fd \u1ea2o t\u1ed5ng \u0111\u00e0i c\u00f3 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng th\u1ee7 c\u00f4ng, nh\u01b0 c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i ho\u1eb7c y\u00eau c\u1ea7u th\u00f4ng tin s\u1eb5n c\u00f3. Nh\u1edd \u0111\u00f3, n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a t\u1ed5ng \u0111\u00e0i vi\u00ean \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a, gi\u00fap h\u1ecd t\u1eadp trung v\u00e0o x\u1eed l\u00fd c\u00e1c nhi\u1ec7m v\u1ee5 ph\u1ee9c t\u1ea1p h\u01a1n. \u0110i\u1ec1u n\u00e0y \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c gi\u1ea3m thi\u1ec3u t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i trong trung t\u00e2m t\u1ed5ng \u0111\u00e0i v\u00e0 \u0111\u1ed3ng th\u1eddi ti\u1ebft ki\u1ec7m chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng cho doanh nghi\u1ec7p.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Bao_mat_thong_tin_tuyet_doi\"><\/span>B\u1ea3o m\u1eadt th\u00f4ng tin tuy\u1ec7t \u0111\u1ed1i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Tr\u00ean h\u1ebft, vi\u1ec7c c\u1ea3i ti\u1ebfn b\u1ea3o m\u1eadt \u1edf m\u1ecdi c\u1ea5p \u0111\u1ed9 x\u1eed l\u00fd d\u1eef li\u1ec7u gi\u00fap c\u00e1c ng\u00e2n h\u00e0ng gi\u1ea3m thi\u1ec3u \u0111\u00e1ng k\u1ec3 r\u1ee7i ro r\u00f2 r\u1ec9 th\u00f4ng tin. Qua \u0111\u00f3, chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111\u00e3 t\u0103ng c\u01b0\u1eddng an ninh trong c\u00e1c giao d\u1ecbch t\u00e0i ch\u00ednh.<br \/>\n\u0110\u1ed1i m\u1eb7t v\u1edbi th\u1eddi \u0111\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ea7y s\u00f4i \u0111\u1ed9ng, vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 kh\u00f4ng ch\u1ec9 l\u00e0 xu h\u01b0\u1edbng m\u00e0 c\u00f2n l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft, mang \u0111\u1ebfn m\u1ed9t s\u1ef1 thay \u0111\u1ed5i m\u1ea1nh m\u1ebd cho c\u00e1c t\u1ed5 ch\u1ee9c ng\u00e2n h\u00e0ng. \u0110\u1ec3 \u0111\u1ee9ng v\u1eefng tr\u00ean th\u1ecb tr\u01b0\u1eddng, doanh nghi\u1ec7p c\u1ea7n chuy\u1ec3n m\u00ecnh, th\u00edch \u1ee9ng v\u1edbi cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng ngh\u1ec7 \u0111ang di\u1ec5n ra m\u1ea1nh m\u1ebd. Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 kh\u00f4ng ch\u1ec9 gi\u00fap n\u00e2ng cao hi\u1ec7u su\u1ea5t v\u00e0 n\u0103ng su\u1ea5t c\u00f4ng vi\u1ec7c, m\u00e0 c\u00f2n t\u1ea1o ra nh\u1eefng c\u01a1 h\u1ed9i m\u1edbi trong vi\u1ec7c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, t\u1ed1i \u01b0u h\u00f3a d\u1ecbch v\u1ee5 v\u00e0 t\u1ea1o ra m\u00f4 h\u00ecnh kinh doanh linh ho\u1ea1t, ph\u00f9 h\u1ee3p v\u1edbi xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng.<\/p>\n<p>\u0110\u1ed3ng th\u1eddi, \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng trong chuy\u1ec3n \u0111\u1ed5i s\u1ed1, ng\u00e2n h\u00e0ng c\u1ea7n tr\u1edf th\u00e0nh ti\u00ean phong trong vi\u1ec7c \u1ee9ng d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 s\u1ed1 v\u00e0 x\u00e2y d\u1ef1ng m\u00f4 h\u00ecnh kinh doanh linh ho\u1ea1t, ph\u00f9 h\u1ee3p v\u1edbi xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. S\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 c\u1ea3i ti\u1ebfn trong c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a ng\u00e2n h\u00e0ng s\u1ebd t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 gi\u00fap ng\u00e2n h\u00e0ng gi\u1eef v\u1eefng v\u1ecb th\u1ebf trong ng\u00e0nh ng\u00e2n h\u00e0ng hi\u1ec7n \u0111\u1ea1i \u0111\u1ea7y c\u1ea1nh tranh.<\/p>\n<p>H\u00e3y li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u00e0 h\u1ed7 tr\u1ee3 qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i 024.9999.3399 ho\u1eb7c 0901.533.799. Vbee.AI t\u1ef1 h\u00e0o l\u00e0 \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AICall uy t\u00edn cho nhi\u1ec1u doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam. Ch\u00fang t\u00f4i s\u1ebd r\u1ea5t h\u00e2n h\u1ea1nh \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u00e0 cung c\u1ea5p gi\u1ea3i ph\u00e1p T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng t\u1eeb Vbee.AI v\u1edbi chi ph\u00ed t\u1ed1i \u01b0u nh\u1ea5t.<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;9458&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;C\u00e2u chuy\u1ec7n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ng\u00e0nh Ng\u00e2n h\u00e0ng v\u1edbi T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AI Call&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 b\u00ecnh ch\u1ecdn)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Trong th\u1eddi \u0111\u1ea1i chuy\u1ec3n \u0111\u1ed5i s\u1ed1 hi\u1ec7n nay, c\u00e1c ng\u00e2n h\u00e0ng kh\u00f4ng ng\u1eebng t\u1eadp trung v\u00e0o v\u1ea5n \u0111\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u00e2y kh\u00f4ng c\u00f2n ch\u1ec9 l\u00e0 v\u1ea5n \u0111\u1ec1 v\u1ec1 gi\u00e1 c\u1ea3 hay ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, m\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 c\u1ea1nh tranh, t\u1ed3n t\u1ea1i c\u1ee7a ng\u00e2n [&#8230;]\n","protected":false},"author":3,"featured_media":9552,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[115],"tags":[],"class_list":["post-9458","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9458","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=9458"}],"version-history":[{"count":4,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9458\/revisions"}],"predecessor-version":[{"id":11600,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9458\/revisions\/11600"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/9552"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=9458"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=9458"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=9458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}