{"id":9364,"date":"2023-10-08T08:00:27","date_gmt":"2023-10-08T01:00:27","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=9364"},"modified":"2023-10-07T16:14:14","modified_gmt":"2023-10-07T09:14:14","slug":"phan-mem-tong-dai-ao","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/","title":{"rendered":"Top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o\u00a0uy t\u00edn hi\u1ec7n nay"},"content":{"rendered":"<p><strong>Tr\u01b0\u1edbc nh\u1eefng t\u00ednh n\u0103ng \u01b0u vi\u1ec7t m\u00e0 ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o mang l\u1ea1i trong vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, c\u00e1c \u0111\u01a1n v\u1ecb cung c\u1ea5p ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p quan t\u00e2m v\u00e0 t\u00ecm \u0111\u1ebfn h\u01a1n. C\u00f9ng <a href=\"https:\/\/vbee.ai\/\">Vbee<\/a> \u0111i\u1ec3m qua top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o uy t\u00edn tr\u00ean th\u1ecb tr\u01b0\u1eddng hi\u1ec7n nay trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9.\u00a0<\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#Top_7_nha_cung_cap_phan_mem_tong_dai_ao_uy_tin_cho_doanh_nghiep\" >Top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o uy t\u00edn cho doanh nghi\u1ec7p<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#1_Tong_dai_goi_ra_tu_dong_%E2%80%93_Vbee_AICall\" >1. T\u1ed5ng \u0111\u00e0i g\u1ecdi ra t\u1ef1 \u0111\u1ed9ng &#8211; Vbee AICall<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#2_StringeeX\" >2. StringeeX<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#3_VOIP24\" >3. VOIP24<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#4_FreeSWITCH\" >4. FreeSWITCH<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#5_Asterisk\" >5. Asterisk<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#6_Elastix\" >6. Elastix<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/phan-mem-tong-dai-ao\/#7_SIPFoundry\" >7. SIPFoundry<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Top_7_nha_cung_cap_phan_mem_tong_dai_ao_uy_tin_cho_doanh_nghiep\"><\/span>Top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o uy t\u00edn cho doanh nghi\u1ec7p<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o t\u00edch h\u1ee3p nhi\u1ec1u t\u00ednh n\u0103ng h\u1eefu \u00edch h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ef1 \u0111\u1ed9ng. V\u1eady nh\u01b0ng, \u0111\u1ec3 t\u1eadn d\u1ee5ng to\u00e0n b\u1ed9 nh\u1eefng t\u00ednh n\u0103ng n\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, vi\u1ec7c t\u00ecm \u0111\u1ebfn c\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng quan tr\u1ecdng.<\/p>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o uy t\u00edn doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Tong_dai_goi_ra_tu_dong_%E2%80%93_Vbee_AICall\"><\/span>1. T\u1ed5ng \u0111\u00e0i g\u1ecdi ra t\u1ef1 \u0111\u1ed9ng &#8211; Vbee AICall<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u1ee9ng \u0111\u1ea7u trong danh s\u00e1ch c\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o uy t\u00edn, ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng \u0111\u1ea7u hi\u1ec7n nay t\u1ea1i Vi\u1ec7t Nam, kh\u00f4ng th\u1ec3 kh\u00f4ng n\u00f3i t\u1edbi Vbee v\u1edbi s\u1ea3n ph\u1ea9m Vbee AI Call Center.<\/p>\n<p>Vbee AI Call Center l\u00e0 <a href=\"https:\/\/vbee.ai\/blog\/cong-cu-ai\/\">c\u00f4ng c\u1ee5 AI<\/a> t\u1ea1o \u0111i\u1ec1u ki\u1ec7n doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi h\u00e0ng ng\u00e0n kh\u00e1ch h\u00e0ng trong th\u1eddi gian ng\u1eafn th\u00f4ng qua h\u1ed9i tho\u1ea1i th\u00f4ng minh. T\u1eeb \u0111\u00f3, gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, n\u00e2ng cao hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c, ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 t\u0103ng doanh thu hi\u1ec7u qu\u1ea3.<\/p>\n<p>\u0110\u1eb7c bi\u1ec7t, nh\u1edd \u1ee9ng d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 Text To Speech v\u00e0 AI Conversation m\u00e0 c\u00e1c t\u1ed5ng \u0111\u00e0i vi\u00ean AI c\u00f2n c\u00f3 th\u1ec3 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng v\u1edbi gi\u1ecdng n\u00f3i t\u1ef1 nhi\u00ean nh\u01b0 con ng\u01b0\u1eddi.<\/p>\n<figure id=\"attachment_11333\" aria-describedby=\"caption-attachment-11333\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11333 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/vbee-aicall.jpg\" alt=\"N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00ean m\u1ed9t t\u1ea7m m\u1edbi v\u1edbi Vbee AICall\" width=\"768\" height=\"256\" \/><figcaption id=\"caption-attachment-11333\" class=\"wp-caption-text\">N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00ean m\u1ed9t t\u1ea7m m\u1edbi v\u1edbi Vbee AICall<\/figcaption><\/figure>\n<p><strong>M\u1ed9t s\u1ed1 t\u00ednh n\u0103ng n\u1ed5i b\u1eadt c\u1ee7a Vbee AI Call Center:<\/strong><\/p>\n<ul>\n<li>H\u1ec7 th\u1ed1ng ph\u00edm b\u1ea5m \u0111a l\u1edbp th\u00f4ng minh, nh\u1eafc nh\u1edf kh\u00e1ch h\u00e0ng khi b\u1ea5m ph\u00edm sai ho\u1eb7c kh\u00f4ng b\u1ea5m ph\u00edm, t\u1eeb \u0111\u00f3, gi\u00fap t\u0103ng t\u01b0\u01a1ng t\u00e1c.<\/li>\n<li>T\u1ef1 \u0111\u1ed9ng chuy\u1ec3n ti\u1ebfp cu\u1ed9c g\u1ecdi \u0111\u1ebfn t\u1ed5ng \u0111\u00e0i vi\u00ean khi c\u1ea7n x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n<li>Giao di\u1ec7n tr\u1ef1c quan, th\u00f4ng minh, ph\u00e2n t\u00edch b\u00e1o c\u00e1o chi ti\u1ebft, h\u1ed7 tr\u1ee3 v\u1eadn h\u00e0nh t\u1ed1i \u01b0u.<\/li>\n<li>T\u01b0\u01a1ng t\u00e1c gi\u1ecdng n\u00f3i hai chi\u1ec1u b\u1eb1ng gi\u1ecdng n\u00f3i \u1ea3o \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 Text To Speech v\u00e0 Speech to Text.<\/li>\n<li>S\u1ed1 h\u00f3a nghi\u1ec7p v\u1ee5 cho Bot, th\u00f4ng qua c\u00f4ng ngh\u1ec7 AI Conversation gi\u00fap AI BOT c\u00f3 th\u1ec3 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng nh\u01b0 m\u1ed9t t\u1ed5ng \u0111\u00e0i vi\u00ean th\u1ef1c th\u1ee5.<\/li>\n<li>H\u1ed7 tr\u1ee3 k\u1ebft n\u1ed1i v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng.<\/li>\n<\/ul>\n<p><strong>Nh\u1eefng l\u1ee3i \u00edch m\u00e0 Vbee AI Call Center mang l\u1ea1i cho doanh nghi\u1ec7p:<\/strong><\/p>\n<ul>\n<li>T\u1ef1 \u0111\u1ed9ng h\u00f3a m\u1ecdi quy tr\u00ecnh m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p v\u1edbi m\u1ee9c \u0111\u1ed9 b\u1ea3o m\u1eadt cao.<\/li>\n<li>Gi\u1ea3m chi ph\u00ed nh\u00e2n s\u1ef1 v\u00e0 v\u1eadn h\u00e0nh \u0111\u1ebfn 50%.<\/li>\n<li>\u0110\u1ea3m b\u1ea3o duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi \u0111\u1ed3ng \u0111\u1ec1u, gi\u1ea3i \u0111\u00e1p nhanh nh\u1ea5t m\u1ecdi th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 h\u1ea1n ch\u1ebf t\u1ed1i \u0111a sai s\u00f3t.<\/li>\n<li>T\u1ef1 \u0111\u1ed9ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, t\u0103ng kh\u1ea3 n\u0103ng nh\u1eadn di\u1ec7n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, t\u1eeb \u0111\u00f3 gi\u00fap t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t sale v\u00e0 t\u0103ng doanh thu cho doanh nghi\u1ec7p.<\/li>\n<li>T\u00edch h\u1ee3p d\u1ec5 d\u00e0ng v\u00e0o c\u00e1c h\u1ec7 th\u1ed1ng Human Call Center, CRM\u2026<\/li>\n<\/ul>\n<p>&gt;&gt;Xem th\u00eam: <a href=\"https:\/\/vbee.vn\/\" target=\"_blank\" rel=\"noopener\">\u1ee8ng d\u1ee5ng chuy\u1ec3n v\u0103n b\u1ea3n th\u00e0nh gi\u1ecdng n\u00f3i Vbee AIVoice &#8211; Text To Speech<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_StringeeX\"><\/span>2. StringeeX<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>StringeeX l\u00e0 m\u1ed9t \u0111\u01a1n v\u1ecb cung c\u1ea5p <a href=\"https:\/\/vbee.ai\/blog\/tong-dai-tro-ly-ao\/\">t\u1ed5ng \u0111\u00e0i \u1ea3o tr\u1ee3 l\u00fd \u1ea3o<\/a> kh\u00e1c \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn hi\u1ec7n nay nh\u1edd s\u1edf h\u1eefu \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00ednh n\u0103ng \u01b0u vi\u1ec7t nh\u01b0:<\/p>\n<ul>\n<li>Cho ph\u00e9p t\u1ea1o l\u1eadp nhi\u1ec1u \u0111\u1ea7u s\u1ed1 kh\u00e1c nhau, t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi v\u00e0 th\u1ef1c hi\u1ec7n ph\u00e2n chia nh\u00e1nh.<\/li>\n<li>Cho ph\u00e9p kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea1i tin nh\u1eafn tho\u1ea1i ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c ho\u1eb7c khi nh\u00e2n vi\u00ean b\u1eadn.<\/li>\n<li>Qu\u1ea3n l\u00fd cu\u1ed9c g\u1ecdi trong h\u00e0ng \u0111\u1ee3i.<\/li>\n<li>Qu\u1ea3n l\u00fd l\u1ecbch s\u1eed v\u00e0 th\u00f4ng tin li\u00ean h\u1ec7 kh\u00e1ch h\u00e0ng.<\/li>\n<li>Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean.<\/li>\n<li>Thi\u1ebft l\u1eadp th\u1eddi gian l\u00e0m vi\u1ec7c.<\/li>\n<li>T\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng CRM, ERP, HRM\u2026<\/li>\n<li>T\u00edch h\u1ee3p \u0111a k\u00eanh SMS, Facebook, Zalo, chat, email\u2026<\/li>\n<li>H\u1ed7 tr\u1ee3 video call.<\/li>\n<\/ul>\n<figure id=\"attachment_9365\" aria-describedby=\"caption-attachment-9365\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9365 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-2.jpg\" alt=\"ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o\" width=\"768\" height=\"515\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-2.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-2-597x400.jpg 597w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9365\" class=\"wp-caption-text\">StringeeX l\u00e0 m\u1ed9t \u0111\u01a1n v\u1ecb cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn nh\u1edd s\u1edf h\u1eefu \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00ednh n\u0103ng \u01b0u vi\u1ec7t. (Ngu\u1ed3n: stringeex.com)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"3_VOIP24\"><\/span>3. VOIP24<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>VOIP24H l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e0 cung c\u1ea5p t\u1ed5ng \u0111\u00e0i \u1ea3o ti\u00ean phong \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 VOIP, gi\u00fap doanh nghi\u1ec7p \u0111\u01b0a ra gi\u1ea3i ph\u00e1p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 tr\u00ean n\u1ec1n t\u1ea3ng \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y. VOIP24H cung c\u1ea5p \u0111a d\u1ea1ng c\u00e1c t\u00ednh n\u0103ng, bao g\u1ed3m x\u1eed l\u00fd, ph\u00e2n ph\u1ed1i cu\u1ed9c g\u1ecdi, qu\u1ea3n l\u00fd th\u1ed1ng k\u00ea, qu\u1ea3n l\u00fd m\u00e1y nh\u00e1nh, ghi \u00e2m\u2026<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_FreeSWITCH\"><\/span>4. FreeSWITCH<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>FreeSWITCH l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed cho doanh nghi\u1ec7p nh\u01b0ng v\u1eabn \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p m\u1ed9t lo\u1ea1t c\u00e1c t\u00ednh n\u0103ng quan tr\u1ecdng h\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. FreeSWITCH ho\u1ea1t \u0111\u1ed9ng tr\u00ean c\u00e1c h\u1ec7 th\u1ed1ng macOS, Windows, Linux v\u00e0 FreeBSD, cung c\u1ea5p gi\u1ea3i ph\u00e1p giao ti\u1ebfp qua Internet (VoIP). Kh\u00f4ng nh\u1eefng v\u1eady, c\u00f2n \u0111\u01b0\u1ee3c cung c\u1ea5p trong c\u00e1c m\u00f4-\u0111un, cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u01b0a ra l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u kinh doanh v\u00e0 d\u1ec5 d\u00e0ng m\u1edf r\u1ed9ng.<\/p>\n<figure id=\"attachment_9366\" aria-describedby=\"caption-attachment-9366\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9366 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-3.jpg\" alt=\"ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o\" width=\"768\" height=\"432\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-3.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-3-711x400.jpg 711w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9366\" class=\"wp-caption-text\">FreeSWITCH l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed cho doanh nghi\u1ec7p. (Ngu\u1ed3n: stringeex.com)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"5_Asterisk\"><\/span>5. Asterisk<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Asterisk l\u00e0 h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i h\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf. Gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u quy tr\u00ecnh v\u1eadn h\u00e0nh th\u00f4ng qua nhi\u1ec1u t\u00ednh n\u0103ng h\u1eefu \u00edch nh\u01b0:<\/p>\n<ul>\n<li>Hi\u1ec3n th\u1ecb cu\u1ed9c g\u1ecdi, chuy\u1ec3n h\u01b0\u1edbng cu\u1ed9c g\u1ecdi.<\/li>\n<li>Tr\u1ea3 l\u1eddi cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng.<\/li>\n<li>C\u00e0i \u0111\u1eb7t th\u1eddi gian v\u00e0 ng\u00e0y g\u1ecdi.<\/li>\n<li>Cho ph\u00e9p m\u00e1y kh\u00e1c nh\u1eadn cu\u1ed9c g\u1ecdi khi \u0111ang \u0111\u1ed5 chu\u00f4ng.<\/li>\n<li>Qu\u1ea3n l\u00fd danh s\u00e1ch.<\/li>\n<li>Ghi \u00e2m, gi\u00e1m s\u00e1t cu\u1ed9c g\u1ecdi.<\/li>\n<li>Tin nh\u1eafn tho\u1ea1i.<\/li>\n<\/ul>\n<figure id=\"attachment_9368\" aria-describedby=\"caption-attachment-9368\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9368 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-5.jpg\" alt=\"ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o\" width=\"768\" height=\"768\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-5.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-5-400x400.jpg 400w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-5-280x280.jpg 280w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9368\" class=\"wp-caption-text\">Asterisk l\u00e0 h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i h\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf. (Ngu\u1ed3n: voip24h.vn)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"6_Elastix\"><\/span>6. Elastix<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Elastix l\u00e0 ph\u1ea7n m\u1ec1m <a href=\"https:\/\/vbee.ai\/blog\/tong-dai-ai\/\">t\u1ed5ng \u0111\u00e0i AI<\/a> mi\u1ec5n ph\u00ed s\u1edf h\u1eefu m\u1ed9t giao di\u1ec7n c\u1ef1c k\u1ef3 d\u1ec5 s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t h\u1ec7 th\u1ed1ng t\u00ednh n\u0103ng h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p \u0111\u1eafc l\u1ef1c trong c\u00f4ng t\u00e1c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. \u0110i\u1ec3n h\u00ecnh nh\u01b0:<\/p>\n<ul>\n<li>Giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng tr\u1ef1c ti\u1ebfp t\u1eeb m\u1ecdi n\u01a1i th\u00f4ng qua gi\u1ecdng n\u00f3i, video.<\/li>\n<li>T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 qu\u1ea3n tr\u1ecb vi\u00ean, c\u00f3 th\u1ec3 tri\u1ec3n khai t\u1edbi \u0111i\u1ec7n tho\u1ea1i IP t\u1eeb xa ch\u1ec9 trong v\u00e0i ph\u00fat th\u00f4ng qua b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n qu\u1ea3n l\u00fd.<\/li>\n<li>Chuy\u1ec3n \u0111\u1ed5i tin nh\u1eafn fax th\u00e0nh PDF v\u00e0 chuy\u1ec3n ti\u1ebfp qua email m\u00e0 kh\u00f4ng c\u1ea7n th\u00eam ph\u1ea7n m\u1ec1m m\u00e1y ch\u1ee7 fax.<\/li>\n<li>T\u00edch h\u1ee3p t\u00ednh n\u0103ng tr\u00f2 chuy\u1ec7n tr\u1ef1c tuy\u1ebfn, h\u1ed9i ngh\u1ecb video tr\u1ef1c tuy\u1ebfn, c\u00f3 s\u1eb5n trong m\u00e1y kh\u00e1ch, Web, Windows, iOS v\u00e0 Android.<\/li>\n<li>Kh\u00f4ng m\u1ea5t chi ph\u00ed duy tr\u00ec t\u1ed5ng \u0111\u00e0i IP, \u0111\u1ecbnh tuy\u1ebfn t\u1ed5ng \u0111\u00e0i chi ph\u00ed th\u1ea5p, ti\u1ebft ki\u1ec7m chi ph\u00ed cu\u1ed9c g\u1ecdi h\u00e0ng th\u00e1ng.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"7_SIPFoundry\"><\/span>7. SIPFoundry<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u01b0\u1ee3c th\u00e0nh l\u1eadp t\u1eeb n\u0103m 2004, SIPFoundry mang \u0111\u1ebfn gi\u1ea3i ph\u00e1p h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i \u1ea3o v\u1edbi nhi\u1ec1u t\u00ednh n\u0103ng \u01b0u vi\u1ec7t, gi\u00fap doanh nghi\u1ec7p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3. V\u00ed d\u1ee5 nh\u01b0 cu\u1ed9c g\u1ecdi tho\u1ea1i, cu\u1ed9c g\u1ecdi video, meeting call\u2026<\/p>\n<p>SIPFoundry cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1edbi c\u00e1c m\u1ee9c chi ph\u00ed kh\u00e1c nhau, th\u1ea5p nh\u1ea5t t\u1eeb 12 tri\u1ec7u \u0111\u1ed3ng\/ th\u00e1ng cho 100 ng\u01b0\u1eddi d\u00f9ng. T\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi vi\u1ec7c tr\u1ea3 th\u00eam ng\u00e2n s\u00e1ch, doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng h\u1ed7 tr\u1ee3 chuy\u00ean d\u1ee5ng, gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh c\u00f4ng vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<figure id=\"attachment_9367\" aria-describedby=\"caption-attachment-9367\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9367 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/phan-mem-tong-dai-ao-4.jpg\" alt=\"ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o\" width=\"768\" height=\"384\" \/><figcaption id=\"caption-attachment-9367\" class=\"wp-caption-text\">SIPFoundry mang \u0111\u1ebfn gi\u1ea3i ph\u00e1p h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i \u1ea3o v\u1edbi nhi\u1ec1u t\u00ednh n\u0103ng \u01b0u vi\u1ec7t. (Ngu\u1ed3n: stringeex.com)<\/figcaption><\/figure>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o. Hy v\u1ecdng th\u00f4ng qua c\u00e1c th\u00f4ng tin chia s\u1ebb trong b\u00e0i vi\u1ebft, c\u00e1c doanh nghi\u1ec7p s\u1ebd s\u1edbm t\u00ecm \u0111\u01b0\u1ee3c \u0111\u1ed1i t\u00e1c ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh.<\/p>\n<p>Ngu\u1ed3n tham kh\u1ea3o:<\/p>\n<ul>\n<li>StringeeX (ng\u00e0y truy c\u1eadp 31\/07\/2023), Top 5 ph\u1ea7n m\u1ec1m ai chuy\u1ec3n v\u0103n b\u1ea3n th\u00e0nh video [online] stringeex.com. C\u00f3 t\u1ea1i: https:\/\/stringeex.com\/vi\/blog\/post\/phan-mem-tong-dai-ao<\/li>\n<li>VOIP24H (ng\u00e0y truy c\u1eadp 31\/07\/2023), Top 5 \u0111\u01a1n v\u1ecb cung c\u1ea5p t\u1ed5ng \u0111\u00e0i \u1ea3o t\u1ed1t nh\u1ea5t hi\u1ec7n nay [online] voip24h.vn. C\u00f3 t\u1ea1i: https:\/\/voip24h.vn\/top-5-don-vi-cung-cap-tong-dai-ao-tot-nhat-hien-nay\/<\/li>\n<\/ul>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;9364&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o\u00a0uy t\u00edn hi\u1ec7n nay&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tr\u01b0\u1edbc nh\u1eefng t\u00ednh n\u0103ng \u01b0u vi\u1ec7t m\u00e0 ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o mang l\u1ea1i trong vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, c\u00e1c \u0111\u01a1n v\u1ecb cung c\u1ea5p ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p quan t\u00e2m v\u00e0 t\u00ecm \u0111\u1ebfn h\u01a1n. C\u00f9ng Vbee \u0111i\u1ec3m qua top 7 nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i \u1ea3o uy t\u00edn tr\u00ean th\u1ecb [&#8230;]\n","protected":false},"author":7,"featured_media":11333,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[98],"tags":[],"class_list":["post-9364","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-cong-nghe"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=9364"}],"version-history":[{"count":7,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9364\/revisions"}],"predecessor-version":[{"id":11449,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9364\/revisions\/11449"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/11333"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=9364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=9364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=9364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}