{"id":9141,"date":"2023-10-04T08:00:45","date_gmt":"2023-10-04T01:00:45","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=9141"},"modified":"2023-10-04T10:04:07","modified_gmt":"2023-10-04T03:04:07","slug":"voicebot-la-gi","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/","title":{"rendered":"Voicebot l\u00e0 g\u00ec? \u0110\u00e2u l\u00e0 gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u h\u00f3a cho doanh nghi\u1ec7p?"},"content":{"rendered":"<p><strong>Gi\u1ea3i ph\u00e1p Voicebot \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch m\u00e0 ch\u00fang ta \u0111\u00e1nh gi\u00e1 m\u1ed9t doanh nghi\u1ec7p b\u1eb1ng c\u00e1ch <\/strong><strong>t\u1ef1 \u0111\u1ed9ng ho\u00e1 c\u00e1c t\u00e1c v\u1ee5 th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng tr\u1ee3 l\u00fd AI. Trong b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n \u0111\u1ecdc h\u00e3y c\u00f9ng <a href=\"https:\/\/vbee.ai\/\">Vbee AI<\/a> t\u00ecm hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 Voicebot l\u00e0 g\u00ec? B\u00ean c\u1ea1nh \u0111\u00f3 l\u00e0 \u0111i t\u00ecm gi\u1ea3i ph\u00e1p \u1ee9ng d\u1ee5ng Voicebot hi\u1ec7u qu\u1ea3 nh\u1ea5t v\u1edbi doanh nghi\u1ec7p.<\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Voicebot_la_gi\" >Voicebot l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Loi_ich_khi_su_dung_Voicebot\" >L\u1ee3i \u00edch khi s\u1eed d\u1ee5ng Voicebot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Voicebot_vs_Chatbot_co_gi_khac_nhau\" >Voicebot vs Chatbot c\u00f3 g\u00ec kh\u00e1c nhau?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Su_dung_giong_noi_de_giao_tiep_tot_hon\" >S\u1eed d\u1ee5ng gi\u1ecdng n\u00f3i \u0111\u1ec3 giao ti\u1ebfp t\u1ed1t h\u01a1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Cai_thien_muc_do_tuong_tac_voi_khach_hang\" >C\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Tich_hop_nhieu_hon\" >T\u00edch h\u1ee3p nhi\u1ec1u h\u01a1n<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Vbee_SmartDialog_%E2%80%93_Giai_phap_ung_dung_Voicebot_chan_thuc_nhu_con_nguoi\" >Vbee SmartDialog &#8211; Gi\u1ea3i ph\u00e1p \u1ee9ng d\u1ee5ng Voicebot ch\u00e2n th\u1ef1c nh\u01b0 con ng\u01b0\u1eddi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/voicebot-la-gi\/#Ung_dung_cua_Voicebot\" >\u1ee8ng d\u1ee5ng c\u1ee7a Voicebot<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Voicebot_la_gi\"><\/span>Voicebot l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Voicebot l\u00e0 m\u1ed9t lo\u1ea1i ph\u1ea7n m\u1ec1m AI \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong c\u00e1c t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh (Contact Center) c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi g\u1ecdi \u0111\u1ebfn. Voicebot c\u00f3 th\u1ec3 ghi l\u1ea1i, di\u1ec5n gi\u1ea3i v\u00e0 ph\u00e2n t\u00edch \u0111\u1ea7u v\u00e0o gi\u1ecdng n\u00f3i c\u1ee7a m\u1ed9t ng\u01b0\u1eddi v\u00e0 ph\u1ea3n h\u1ed3i qua gi\u1ecdng n\u00f3i b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean (NLP &#8211; Natural Language Processing) v\u00e0 h\u1ecdc m\u00e1y. \u0110\u1ed5i l\u1ea1i, Voicebot cho ph\u00e9p ng\u01b0\u1eddi g\u1ecdi \u0111i\u1ec1u h\u01b0\u1edbng menu <a href=\"https:\/\/vbee.ai\/blog\/ivr-la-gi\/\">IVR<\/a>, kh\u00e1m ph\u00e1 c\u00e1c t\u00f9y ch\u1ecdn t\u1ef1 ph\u1ee5c v\u1ee5 v\u00e0 d\u1ec5 d\u00e0ng chuy\u1ec3n \u0111\u1ebfn nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp n\u1ebfu c\u1ea7n.<\/p>\n<figure id=\"attachment_9215\" aria-describedby=\"caption-attachment-9215\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9215 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-0.jpg\" alt=\"G\u00f3c gi\u1ea3i \u0111\u00e1p Voicebot l\u00e0 g\u00ec?\" width=\"768\" height=\"525\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-0.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-0-585x400.jpg 585w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9215\" class=\"wp-caption-text\">G\u00f3c gi\u1ea3i \u0111\u00e1p Voicebot l\u00e0 g\u00ec? (Ngu\u1ed3n: freepik.com)<\/figcaption><\/figure>\n<p>C\u00e1c bot AI \u0111\u00e0m tho\u1ea1i n\u00e0y c\u00f3 th\u1ec3 hi\u1ec3u ng\u00f4n ng\u1eef v\u00e0 \u00fd \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng y\u00eau c\u1ea7u h\u1ecd s\u1eed d\u1ee5ng c\u00e1c l\u1ec7nh \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh c\u1ee5 th\u1ec3. Khi kh\u00e1ch h\u00e0ng c\u00f3 c\u00e2u h\u1ecfi trong qu\u00e1 tr\u00ecnh xem c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, h\u1ecd c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi Voicebot v\u00e0 nh\u1eadn ph\u1ea3n h\u1ed3i trong th\u1eddi gian th\u1ef1c, theo ng\u1eef c\u1ea3nh v\u00e0 c\u00f3 li\u00ean quan.<\/p>\n<p>&gt;&gt;Xem th\u00eam: <a href=\"https:\/\/vbee.ai\/blog\/callbot-la-gi\/\">Callbot l\u00e0 g\u00ec? T\u00ecm hi\u1ec3u v\u1ec1 t\u1ed5ng \u0111\u00e0i g\u1ecdi t\u1ef1 \u0111\u1ed9ng<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Loi_ich_khi_su_dung_Voicebot\"><\/span>L\u1ee3i \u00edch khi s\u1eed d\u1ee5ng Voicebot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>V\u00ec giao ti\u1ebfp b\u1eb1ng gi\u1ecdng n\u00f3i l\u00e0 h\u00ecnh th\u1ee9c giao ti\u1ebfp c\u01a1 b\u1ea3n, tr\u1ef1c quan v\u00e0 nhanh nh\u1ea5t n\u00ean Voicebot c\u00f3 th\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng m\u00e0 doanh nghi\u1ec7p cung c\u1ea5p v\u00e0 th\u1eddi gian ph\u1ea3n h\u1ed3i nhanh h\u01a1n.<\/p>\n<figure id=\"attachment_9216\" aria-describedby=\"caption-attachment-9216\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9216 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-1.jpg\" alt=\"Voicebot c\u00f3 th\u1ec3 gi\u00fap c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng cho doanh nghi\u1ec7p \" width=\"768\" height=\"606\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-1.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-1-507x400.jpg 507w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9216\" class=\"wp-caption-text\">Voicebot c\u00f3 th\u1ec3 gi\u00fap c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng cho doanh nghi\u1ec7p (Ngu\u1ed3n: freepik.com)<\/figcaption><\/figure>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch m\u00e0 doanh nghi\u1ec7p n\u00ean xem x\u00e9t vi\u1ec7c \u1ee9ng d\u1ee5ng Voicebot:<\/p>\n<ul>\n<li><strong>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n: <\/strong>Voicebot c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cung c\u1ea5p ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c. T\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i cao \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng s\u1ebd t\u00edch c\u1ef1c h\u01a1n.<strong style=\"color: #555555;\">\u00a0<\/strong><\/li>\n<li><strong>Gi\u1ea3m chi ph\u00ed d\u1ecbch v\u1ee5: <\/strong>L\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 giao ti\u1ebfp AI t\u1ef1 ph\u1ee5c v\u1ee5, Voicebot t\u1ef1 \u0111\u1ed9ng ho\u00e1 c\u00e1c t\u01b0\u01a1ng t\u00e1c v\u00e0o v\u00e0 ra gi\u1ed1ng nh\u01b0 con ng\u01b0\u1eddi nh\u01b0ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n tr\u00ean quy m\u00f4 l\u1edbn m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn s\u1ef1 can thi\u1ec7p c\u1ee7a con ng\u01b0\u1eddi. \u0110i\u1ec1u n\u00e0y gi\u00fap l\u00e0m gi\u1ea3m \u0111\u00e1ng k\u1ec3 chi ph\u00ed h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>T\u1ed1i \u0111a h\u00f3a n\u0103ng su\u1ea5t c\u1ee7a team: <\/strong>Voicebot c\u00f3 th\u1ec3 x\u1eed l\u00fd c\u00e1c t\u00e1c v\u1ee5 \u0111\u01a1n gi\u1ea3n v\u00e0 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, gi\u1ea3m b\u1edbt vai tr\u00f2 c\u1ee7a nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp. Thay v\u00e0o \u0111\u00f3 h\u1ecd c\u00f3 nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 t\u1eadp trung x\u1eed l\u00fd cho c\u00e1c t\u00e1c v\u1ee5 ph\u1ee9c t\u1ea1p h\u01a1n c\u1ea7n s\u1ef1 can thi\u1ec7p c\u1ee7a con ng\u01b0\u1eddi.<\/li>\n<li><strong>M\u1edf r\u1ed9ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng: <\/strong>Khi s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi t\u0103ng l\u00ean, doanh nghi\u1ec7p c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng quy m\u00f4 t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111a k\u00eanh c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch b\u1ed5 sung c\u00e1c Voicebot ch\u1ec9 v\u1edbi v\u00e0i c\u00fa click chu\u1ed9t.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Voicebot_vs_Chatbot_co_gi_khac_nhau\"><\/span>Voicebot vs Chatbot c\u00f3 g\u00ec kh\u00e1c nhau?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Chatbot v\u00e0 Voicebot l\u00e0 nh\u1eefng v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh \u0111\u00e3 l\u00e0m thay \u0111\u1ed5i c\u00e1ch m\u00e0 m\u1ed9t doanh nghi\u1ec7p t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. B\u1eb1ng c\u00e1ch t\u00edch h\u1ee3p tr\u1ee3 l\u00fd AI tr\u00ean website s\u1ebd gi\u00fap c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p khi x\u1eed l\u00fd s\u1ed1 l\u01b0\u1ee3ng l\u1edbn cu\u1ed9c g\u1ecdi v\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng 24\/7 kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.<\/p>\n<p>M\u1eb7c d\u00f9 c\u1ea3 Voicebot v\u00e0 Chatbot \u0111\u1ec1u \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean c\u00f9ng m\u1ed9t c\u00f4ng ngh\u1ec7 (AI \u0111\u00e0m tho\u1ea1i), nh\u01b0ng c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a 2 tr\u1ee3 l\u00fd AI n\u00e0y l\u1ea1i ho\u00e0n to\u00e0n kh\u00e1c nhau. C\u00f9ng kh\u00e1m ph\u00e1 nh\u1eefng \u0111i\u1ec3m kh\u00e1c nhau gi\u1eefa 2 bot AI \u0111\u00e0m tho\u1ea1i n\u00e0y d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Su_dung_giong_noi_de_giao_tiep_tot_hon\"><\/span>S\u1eed d\u1ee5ng gi\u1ecdng n\u00f3i \u0111\u1ec3 giao ti\u1ebfp t\u1ed1t h\u01a1n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Voicebot cho ph\u00e9p giao ti\u1ebfp tr\u1ef1c ti\u1ebfp v\u1edbi AI th\u00f4ng qua gi\u1ecdng n\u00f3i, \u0111i\u1ec1u n\u00e0y khi\u1ebfn cho bot AI n\u00e0y tr\u1edf th\u00e0nh l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi c\u00e1 nh\u00e2n \u1edf m\u1ecdi l\u1ee9a tu\u1ed5i v\u00e0 ho\u00e0n c\u1ea3nh. B\u1ea3n ch\u1ea5t th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng c\u1ee7a Voicebot \u0111\u1ea3m b\u1ea3o ngay c\u1ea3 ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng am hi\u1ec3u c\u00f4ng ngh\u1ec7 c\u0169ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng s\u1eed d\u1ee5ng bot.<\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3 Voicebot c\u00f2n c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u00e1c l\u1ec7nh tho\u1ea1i v\u00e0 ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng, mang l\u1ea1i tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng li\u1ec1n m\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n<p>Ng\u01b0\u1ee3c l\u1ea1i, Chatbot y\u00eau c\u1ea7u ng\u01b0\u1eddi d\u00f9ng nh\u1eadp c\u00e1c y\u00eau c\u1ea7u c\u1ee7a m\u00ecnh, \u0111i\u1ec1u n\u00e0y v\u1eeba l\u00e0m m\u1ea5t th\u1eddi gian v\u00e0 mang l\u1ea1i c\u1ea3m gi\u00e1c t\u1ebb nh\u1ea1t. Do \u0111\u00f3 vi\u1ec7c s\u1eed d\u1ee5ng Voicebot c\u00f3 th\u1ec3 n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<figure id=\"attachment_9217\" aria-describedby=\"caption-attachment-9217\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9217 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-2.jpg\" alt=\"\u0110i\u1ec3m kh\u00e1c nhau gi\u1eefa Chatbot v\u00e0 Voicebot l\u00e0 g\u00ec?\" width=\"768\" height=\"728\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-2.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/voicebot-la-gi-2-422x400.jpg 422w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-9217\" class=\"wp-caption-text\">\u0110i\u1ec3m kh\u00e1c nhau gi\u1eefa Chatbot v\u00e0 Voicebot l\u00e0 g\u00ec? (Ngu\u1ed3n: freepik.com)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Cai_thien_muc_do_tuong_tac_voi_khach_hang\"><\/span>C\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Voicebot ho\u1ea1t \u0111\u1ed9ng theo c\u00e1ch t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1ch ch\u00fang ta giao ti\u1ebfp v\u1edbi ai \u0111\u00f3 th\u00f4ng qua cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i, WhatsApp ho\u1eb7c c\u00e1c \u1ee9ng d\u1ee5ng nh\u1eafn tin kh\u00e1c. H\u01a1n n\u1eefa, bot AI n\u00e0y c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi b\u1eb1ng tone gi\u1ecdng v\u00e0 cung c\u1ea5p c\u00e1c ph\u1ea3n h\u1ed3i \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n ho\u00e1 d\u1ef1a tr\u00ean tone gi\u1ecdng v\u00e0 \u00e2m \u0111i\u1ec7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. S\u1ef1 ti\u1ebfp x\u00fac \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a n\u00e0y khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u, t\u1ea1o ra m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u00e0 h\u00e0i l\u00f2ng cao h\u01a1n.<\/p>\n<p>M\u1eb7t kh\u00e1c, Chatbot th\u01b0\u1eddng s\u1eed d\u1ee5ng c\u00e1c ph\u1ea3n h\u1ed3i \u0111\u01b0\u1ee3c l\u00ean k\u1ecbch b\u1ea3n s\u1eb5n v\u00e0 thi\u1ebfu kh\u1ea3 n\u0103ng ph\u1ea3n h\u1ed3i b\u1eb1ng tone gi\u1ecdng \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n ho\u00e1 nh\u01b0 Voicebot.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tich_hop_nhieu_hon\"><\/span>T\u00edch h\u1ee3p nhi\u1ec1u h\u01a1n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Voicebot c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u h\u1ec7 th\u1ed1ng v\u00e0 \u1ee9ng d\u1ee5ng h\u01a1n. \u0110i\u1ec1u n\u00e0y l\u00e0 do Voicebot \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean c\u00f4ng ngh\u1ec7 nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u c\u00f4ng c\u1ee5 v\u00e0 n\u1ec1n t\u1ea3ng kh\u00e1c nhau. Ch\u1eb3ng h\u1ea1n Voicebot c\u00f3 th\u1ec3 t\u00edch h\u1ee3p v\u1edbi c\u00e1c tr\u1ee3 l\u00fd gi\u1ecdng n\u00f3i nh\u01b0 Siri ho\u1eb7c Alexa \u0111\u1ec3 cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng truy c\u1eadp th\u00f4ng tin v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 r\u1ea3nh tay.<\/p>\n<p>Ngo\u00e0i ra Voicebot c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng ngh\u1ec7 kh\u00e1c nh\u01b0 x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean (NLP), chuy\u1ec3n gi\u1ecdng n\u00f3i th\u00e0nh v\u0103n b\u1ea3n (Speech To Text) v\u00e0 thu\u1eadt to\u00e1n h\u1ecdc m\u00e1y, \u0111\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u1ed9 ch\u00ednh x\u00e1c v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Vbee_SmartDialog_%E2%80%93_Giai_phap_ung_dung_Voicebot_chan_thuc_nhu_con_nguoi\"><\/span>Vbee SmartDialog &#8211; Gi\u1ea3i ph\u00e1p \u1ee9ng d\u1ee5ng Voicebot ch\u00e2n th\u1ef1c nh\u01b0 con ng\u01b0\u1eddi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>L\u00e0 m\u1ed9t trong s\u1ed1 c\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng d\u1ee5ng Voicebot, <a href=\"https:\/\/vbee.ai\/smartdialog\"><strong>Vbee SmartDialog<\/strong><\/a> c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng nh\u01b0 con ng\u01b0\u1eddi v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 tuy\u1ec7t v\u1eddi. \u0110i\u1ec1u n\u00e0y l\u00e0 nh\u1edd n\u1ec1n t\u1ea3ng \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean c\u00e1c c\u00f4ng ngh\u1ec7 Text To Speech, Speech To Text v\u00e0 AI Conversation.<\/p>\n<figure id=\"attachment_11326\" aria-describedby=\"caption-attachment-11326\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11326\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/07\/vbee-smart-dialog.jpg\" alt=\"Vbee SmartDialog h\u1ee9a h\u1eb9n mang \u0111\u1ebfn cu\u1ed9c c\u00e1ch m\u1ea1ng tr\u1ea3i nghi\u1ec7m v\u1edbi AI h\u1ed9i tho\u1ea1i.\" width=\"768\" height=\"250\" \/><figcaption id=\"caption-attachment-11326\" class=\"wp-caption-text\">Vbee SmartDialog h\u1ee9a h\u1eb9n mang \u0111\u1ebfn cu\u1ed9c c\u00e1ch m\u1ea1ng tr\u1ea3i nghi\u1ec7m v\u1edbi AI h\u1ed9i tho\u1ea1i.<\/figcaption><\/figure>\n<p>\u0110\u1eb7c bi\u1ec7t, kh\u00e1c v\u1edbi c\u00e1c Voicebot kh\u00e1c, Vbee SmartDialog kh\u00f4ng y\u00eau c\u1ea7u ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i thu \u00e2m gi\u1ecdng n\u00f3i. Thay v\u00e0o \u0111\u00f3 c\u00f4ng ngh\u1ec7 Text To Speech \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p trong gi\u1ea3i ph\u00e1p s\u1ebd chuy\u1ec3n v\u0103n b\u1ea3n th\u00e0nh gi\u1ecdng n\u00f3i v\u00e0 t\u1ea1o ra l\u1eddi tho\u1ea1i ho\u00e0n to\u00e0n t\u1eeb v\u0103n b\u1ea3n.<\/p>\n<p>Ngo\u00e0i ra c\u00e1c th\u00f4ng \u0111i\u1ec7p m\u00e0Vbee SmartDialog t\u1ea1o ra s\u1ebd \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a d\u1ef1a tr\u00ean c\u00e1c th\u00f4ng tin ng\u01b0\u1eddi d\u00f9ng nh\u01b0 t\u00ean, danh x\u01b0ng,&#8230;\u0111\u1ec3 truy\u1ec1n t\u1ea3i chi ti\u1ebft n\u1ed9i dung. H\u1ec7 th\u1ed1ng b\u1ea5m ph\u00edm th\u00f4ng minh, nh\u1eafc nh\u1edf b\u1ea5m ph\u00edm sai, kh\u00f4ng b\u1ea5m ph\u00edm gi\u00fap t\u0103ng t\u01b0\u01a1ng t\u00e1c. Nh\u1eadn bi\u1ebft ch\u00ednh x\u00e1c tr\u1ea1ng th\u00e1i cu\u1ed9c g\u1ecdi v\u00e0 b\u00e1o c\u00e1o tr\u1ef1c quan trong th\u1eddi gian th\u1ef1c.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ung_dung_cua_Voicebot\"><\/span>\u1ee8ng d\u1ee5ng c\u1ee7a Voicebot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0110\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI, Voicebot c\u00f3 th\u1ec3 hi\u1ec3u v\u00e0 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng gi\u1ed1ng nh\u01b0 con ng\u01b0\u1eddi. C\u00f4ng ngh\u1ec7 n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 \u00f4ng l\u1edbn nh\u01b0 Google, Amazon v\u00e0 Microsoft s\u1eed d\u1ee5ng \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n. V\u1edbi s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a Voicebot, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c trong khi v\u1eabn cung c\u1ea5p cho kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 v\u00ed d\u1ee5 \u1ee9ng d\u1ee5ng Voicebot trong c\u00e1c l\u0129nh v\u1ef1c:<\/p>\n<ul>\n<li><strong>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong>: Doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng Voicebot \u0111\u1ec3 c\u1ea3i thi\u1ec7n v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. Bot AI n\u00e0y c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi, gi\u00fap kh\u00e1ch h\u00e0ng kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 \u0111\u01b0a ra c\u00e1c g\u1ee3i \u00fd.<\/li>\n<li><strong>Sale: <\/strong>T\u01b0\u01a1ng t\u1ef1, Voicebot c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng \u0111\u1ec3 tr\u1ee3 gi\u00fap sale, cung c\u1ea5p c\u00e1c th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng v\u00e0 c\u0169ng nh\u01b0 b\u00e1n cho kh\u00e1ch h\u00e0ng c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 b\u1ed5 sung.<\/li>\n<li><strong>H\u1ed7 tr\u1ee3: <\/strong>V\u1edbi l\u0129nh v\u1ef1c n\u00e0y Voicebot c\u00f3 th\u1ec3 gi\u00fap tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi, gi\u00fap kh\u00e1ch h\u00e0ng kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 v\u00e0 b\u00e1o c\u00e1o s\u1ef1 c\u1ed1 cho nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 n\u1ebfu c\u1ea7n.<\/li>\n<\/ul>\n<p>Nh\u01b0 v\u1eady b\u00e0i vi\u1ebft tr\u00ean \u0111\u00e2y Vbee AI v\u1eeba chia s\u1ebb cho b\u1ea1n c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn Voicebot l\u00e0 g\u00ec? L\u1ee3i \u00edch c\u0169ng nh\u01b0 \u1ee9ng d\u1ee5ng c\u1ee7a bot AI n\u00e0y trong c\u00e1c l\u0129nh v\u1ef1c. Ngo\u00e0i ra b\u1ea1n \u0111\u1ecdc c\u00f3 th\u1ec3 tham kh\u1ea3o th\u00eam m\u1ed9t s\u1ed1 b\u00e0i vi\u1ebft \u0111\u00e3 c\u00f3 tr\u00ean trang \u0111\u1ec3 t\u00ecm hi\u1ec3u th\u00eam tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI l\u00e0 g\u00ec nh\u00e9!<\/p>\n<p><strong>Ngu\u1ed3n tham kh\u1ea3o:<\/strong><\/p>\n<ul>\n<li>Revechat (tham kh\u1ea3o ng\u00e0y 27\/7\/2023), Voicebot Vs Chatbot: Which One Should Your Business Use?. C\u00f3 t\u1ea1i: https:\/\/www.revechat.com\/blog\/voicebot-vs-chatbot\/<\/li>\n<li>Sprinklr (tham kh\u1ea3o ng\u00e0y 27\/7\/2023), Voice Bots. C\u00f3 t\u1ea1i: https:\/\/www.sprinklr.com\/cxm\/voice-bot\/<\/li>\n<li>Sentione (tham kh\u1ea3o ng\u00e0y 27\/7\/2023), What Is a Voice Bot? An Overview of the IVR Replacement in Call Centre Automation. C\u00f3 t\u1ea1i: https:\/\/sentione.com\/blog\/what-is-voice-bot<\/li>\n<li>Ameyo (tham kh\u1ea3o ng\u00e0y 27\/7\/2023), How is Voice bot Technology Beneficial for Business?. C\u00f3 t\u1ea1i: https:\/\/www.ameyo.com\/blog\/voicebot-technology-how-is-it-beneficial-for-businesses\/<\/li>\n<\/ul>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;9141&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Voicebot l\u00e0 g\u00ec? \u0110\u00e2u l\u00e0 gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u h\u00f3a cho doanh nghi\u1ec7p?&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 b\u00ecnh ch\u1ecdn)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Gi\u1ea3i ph\u00e1p Voicebot \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch m\u00e0 ch\u00fang ta \u0111\u00e1nh gi\u00e1 m\u1ed9t doanh nghi\u1ec7p b\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng ho\u00e1 c\u00e1c t\u00e1c v\u1ee5 th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng tr\u1ee3 l\u00fd AI. Trong b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n \u0111\u1ecdc h\u00e3y c\u00f9ng Vbee AI t\u00ecm hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 Voicebot l\u00e0 g\u00ec? B\u00ean c\u1ea1nh \u0111\u00f3 l\u00e0 \u0111i t\u00ecm [&#8230;]\n","protected":false},"author":6,"featured_media":9256,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[98],"tags":[],"class_list":["post-9141","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-cong-nghe"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=9141"}],"version-history":[{"count":17,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9141\/revisions"}],"predecessor-version":[{"id":11327,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/9141\/revisions\/11327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/9256"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=9141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=9141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=9141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}