{"id":12261,"date":"2023-11-24T08:00:26","date_gmt":"2023-11-24T01:00:26","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=12261"},"modified":"2023-11-22T16:16:21","modified_gmt":"2023-11-22T09:16:21","slug":"ca-nhan-hoa-trai-nghiem-khach-hang","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/","title":{"rendered":"04 c\u00e1ch gi\u00fap doanh nghi\u1ec7p c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<p><strong>Trong b\u1ed1i c\u1ea3nh k\u1ef9 thu\u1eadt s\u1ed1 c\u00f3 t\u00ednh c\u1ea1nh tranh cao hi\u1ec7n nay, c\u00e1 nh\u00e2n ho\u00e1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n l\u00e0 \u0111i\u1ec1u xa x\u1ec9 n\u1eefa. Ch\u00fang l\u00e0 m\u1ed9t \u0111i\u1ec1u c\u1ea7n thi\u1ebft. Kh\u00e1ch h\u00e0ng lu\u00f4n mong \u0111\u1ee3i c\u00e1c th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch ri\u00eang c\u1ee7a h\u1ecd v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c t\u01b0\u01a1ng t\u00e1c ph\u00f9 h\u1ee3p trong su\u1ed1t h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111\u00e3 l\u00e0m g\u00ec \u0111\u1ec3 c\u00e1 nh\u00e2n ho\u00e1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng? C\u00f9ng <a href=\"https:\/\/vbee.ai\/\">Vbee AI<\/a> t\u00ecm hi\u1ec3u nh\u00e9!<\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/#Ca_nhan_hoa_trai_nghiem_khach_hang_la_gi\" >C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/#Cach_tao_trai_nghiem_khach_hang_ca_nhan_hoa\" >C\u00e1ch t\u1ea1o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n h\u00f3a<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/#Tin_nhan_chao_mung\" >Tin nh\u1eafn ch\u00e0o m\u1eebng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/#Thanh_dieu_huong\" >Thanh \u0111i\u1ec1u h\u01b0\u1edbng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/#De_xuat_san_pham\" >\u0110\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/#Email_Marketing\" >Email Marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang\/#Cham_soc_khach_hang\" >Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Ca_nhan_hoa_trai_nghiem_khach_hang_la_gi\"><\/span>C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Hi\u1ec3u \u0111\u01a1n gi\u1ea3n th\u00ec c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 ngh\u1ec7 thu\u1eadt s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p>\u0110i\u1ec1u \u0111\u00f3 \u0111\u01a1n gi\u1ea3n nh\u01b0 g\u1ecdi h\u1ecd b\u1eb1ng t\u00ean trong email thay v\u00ec &#8216;kh\u00e1ch h\u00e0ng th\u00e2n m\u1ebfn&#8217;. Ho\u1eb7c c\u00f3 th\u1ec3 c\u00f3 ngh\u0129a l\u00e0 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd tr\u1ea3i nghi\u1ec7m m\u1edbi nh\u1ea5t \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c \u01b0u \u0111\u00e3i c\u1ee5 th\u1ec3, \u0111\u1ec1 xu\u1ea5t \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a. Ho\u1eb7c th\u1eadm ch\u00ed to\u00e0n b\u1ed9 h\u00e0nh tr\u00ecnh mua h\u00e0ng trong th\u1eddi gian th\u1ef1c.<\/p>\n<p>Ng\u00e0y nay, ch\u00fang ta c\u00f3 r\u1ea5t nhi\u1ec1u k\u00eanh \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng. V\u00ed d\u1ee5 nh\u01b0 email, m\u1ea1ng x\u00e3 h\u1ed9i, t\u1ea1i c\u1eeda h\u00e0ng, qua \u0111i\u1ec7n tho\u1ea1i, qua \u1ee9ng d\u1ee5ng, v.v. V\u00ec v\u1eady, b\u1ea1n c\u00e0ng c\u00e1 nh\u00e2n h\u00f3a h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean m\u1ed7i \u0111i\u1ec3m ti\u1ebfp x\u00fac \u0111\u00f3 th\u00ec tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd s\u1ebd c\u00e0ng t\u1ed1t h\u01a1n.<\/p>\n<figure id=\"attachment_12244\" aria-describedby=\"caption-attachment-12244\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12244\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/23.jpg\" alt=\"Kh\u00e1ch h\u00e0ng lu\u00f4n mong \u0111\u1ee3i c\u00e1c th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch ri\u00eang c\u1ee7a h\u1ecd\" width=\"768\" height=\"428\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/23.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/23-718x400.jpg 718w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-12244\" class=\"wp-caption-text\">Kh\u00e1ch h\u00e0ng lu\u00f4n mong \u0111\u1ee3i c\u00e1c th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch ri\u00eang c\u1ee7a h\u1ecd<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Cach_tao_trai_nghiem_khach_hang_ca_nhan_hoa\"><\/span>C\u00e1ch t\u1ea1o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n h\u00f3a<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 4 c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng gi\u00fap th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. \u0110\u1eebng b\u1ecf qua nh\u00e9!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tin_nhan_chao_mung\"><\/span>Tin nh\u1eafn ch\u00e0o m\u1eebng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Th\u00f4ng \u0111i\u1ec7p ch\u00e0o m\u1eebng l\u00e0 th\u00e0nh ph\u1ea7n thi\u1ebft y\u1ebfu c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng th\u00e0nh c\u00f4ng. Ch\u00fang t\u1ea1o ti\u1ec1n \u0111\u1ec1 cho m\u1ed1i quan h\u1ec7 t\u00edch c\u1ef1c v\u00e0 l\u00e2u d\u00e0i gi\u1eefa th\u01b0\u01a1ng hi\u1ec7u v\u00e0 kh\u00e1ch h\u00e0ng. Khi \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh theo nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng, tin nh\u1eafn ch\u00e0o m\u1eebng c\u00f3 th\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a cao v\u00e0 \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng l\u00e2u d\u00e0i.<\/p>\n<p>B\u1ea5t k\u1ef3 nh\u00e2n vi\u00ean c\u1eeda h\u00e0ng n\u00e0o c\u0169ng mu\u1ed1n ch\u00e0o \u0111\u00f3n t\u1eebng ng\u01b0\u1eddi mua h\u00e0ng b\u1eb1ng m\u1ed9t l\u1eddi ch\u00e0o th\u00e2n thi\u1ec7n. H\u1ecd th\u1eadm ch\u00ed c\u00f3 th\u1ec3 ch\u00e0o \u0111\u00f3n kh\u00e1ch h\u00e0ng quay l\u1ea1i b\u1eb1ng t\u00ean c\u1ee7a h\u1ecd ho\u1eb7c th\u00f4ng b\u00e1o v\u1edbi h\u1ecd r\u1eb1ng c\u00e1c m\u1eb7t h\u00e0ng h\u1ecd \u0111\u00e3 xem tu\u1ea7n tr\u01b0\u1edbc hi\u1ec7n \u0111ang \u0111\u01b0\u1ee3c gi\u1ea3m gi\u00e1.<\/p>\n<p>\u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch truy c\u1eadp quay l\u1ea1i nh\u01b0ng kh\u00f4ng mua h\u00e0ng, h\u00e3y s\u1eed d\u1ee5ng th\u00f4ng b\u00e1o pop up \u0111\u1ec3 nh\u1eafc h\u1ecd v\u1ec1 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c xem l\u1ea7n cu\u1ed1i. Ng\u01b0\u1eddi mua h\u00e0ng s\u1ebd \u0111\u00e1nh gi\u00e1 cao th\u00f4ng b\u00e1o n\u00e0y v\u00ec h\u1ecd kh\u00f4ng c\u1ea7n ph\u1ea3i nh\u1edb nh\u1eefng g\u00ec h\u1ecd \u0111\u00e3 t\u00ecm ki\u1ebfm l\u1ea7n tr\u01b0\u1edbc.<\/p>\n<figure id=\"attachment_12245\" aria-describedby=\"caption-attachment-12245\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12245\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/24.jpg\" alt=\"C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 ngh\u1ec7 thu\u1eadt s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p\" width=\"768\" height=\"428\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/24.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/24-718x400.jpg 718w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-12245\" class=\"wp-caption-text\">C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 ngh\u1ec7 thu\u1eadt s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Thanh_dieu_huong\"><\/span>Thanh \u0111i\u1ec1u h\u01b0\u1edbng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Thanh \u0111i\u1ec1u h\u01b0\u1edbng tr\u00ean trang web c\u1ee7a b\u1ea1n th\u01b0\u1eddng l\u00e0 \u0111i\u1ec3m ti\u1ebfp x\u00fac \u0111\u1ea7u ti\u00ean gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p. V\u00ec v\u1eady, \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, b\u1ea1n c\u1ea7n c\u00f3 c\u00e1c h\u01b0\u1edbng d\u1eabn h\u1ecd \u0111\u1ebfn s\u1ea3n ph\u1ea9m ho\u1eb7c danh m\u1ee5c c\u1ee5 th\u1ec3. \u0110\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ea3m b\u1ea3o thanh \u0111i\u1ec1u h\u01b0\u1edbng c\u1ee7a b\u1ea1n v\u1eeba h\u1eefu \u00edch v\u1eeba h\u1ea5p d\u1eabn. Tr\u1ea3i nghi\u1ec7m \u0111i\u1ec1u h\u01b0\u1edbng kh\u00f4ng h\u1ea5p d\u1eabn ho\u1eb7c g\u00e2y kh\u00f3 ch\u1ecbu c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c b\u1ecf qua trang web v\u00e0 t\u1ef7 l\u1ec7 tho\u00e1t cao.<\/p>\n<p>T\u1eadn d\u1ee5ng t\u1ed1i \u0111a kh\u00f4ng gian th\u1ea3 xu\u1ed1ng c\u1ee7a b\u1ea1n b\u1eb1ng c\u00e1ch th\u00eam n\u1ed9i dung \u0111\u1ed9ng gi\u1edbi thi\u1ec7u c\u00e1c \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m, \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t, v.v. C\u00e1ch c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng n\u00e0y kh\u1edfi \u0111\u1ed9ng tr\u1ea3i nghi\u1ec7m kh\u00e1m ph\u00e1 nh\u1eefng \u0111i\u1ec1u t\u1ed1t nh\u1ea5t m\u00e0 trang web c\u1ee7a b\u1ea1n cung c\u1ea5p.<\/p>\n<p>Vbee.ai c\u0169ng gi\u1edbi thi\u1ec7u nh\u1eefng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 tr\u00ean c\u00e1c thanh \u0111i\u1ec1u h\u01b0\u1edbng. Theo \u0111\u00f3, c\u00e1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 nh\u01b0 Vbee AIVoice Studio, Vbee AICall Cloud hay Vbee SmartDialog s\u1ebd cung c\u1ea5p cho ng\u01b0\u1eddi mua th\u00f4ng tin v\u1ec1 gi\u1ea3i ph\u00e1p, l\u1ee3i \u00edch v\u00e0 gi\u00e1 theo th\u1eddi gian th\u1ef1c c\u00f9ng v\u1edbi t\u1eebng s\u1ea3n ph\u1ea9m.<\/p>\n<figure id=\"attachment_12246\" aria-describedby=\"caption-attachment-12246\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12246\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/25.jpg\" alt=\"C\u1ea7n c\u00f3 c\u00e1c h\u01b0\u1edbng d\u1eabn h\u1ecd \u0111\u1ebfn s\u1ea3n ph\u1ea9m ho\u1eb7c danh m\u1ee5c c\u1ee5 th\u1ec3\" width=\"768\" height=\"428\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/25.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/25-718x400.jpg 718w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-12246\" class=\"wp-caption-text\">C\u1ea7n c\u00f3 c\u00e1c h\u01b0\u1edbng d\u1eabn h\u1ecd \u0111\u1ebfn s\u1ea3n ph\u1ea9m ho\u1eb7c danh m\u1ee5c c\u1ee5 th\u1ec3<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"De_xuat_san_pham\"><\/span>\u0110\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m l\u00e0 c\u00f4ng c\u1ee5 t\u0103ng c\u01b0\u1eddng chuy\u1ec3n \u0111\u1ed5i \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh cho c\u00e1c c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn v\u00e0 c\u00f3 th\u1ec3 t\u1ea1o ra m\u1ee9c t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng l\u00ean t\u1edbi 11%. \u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch truy c\u1eadp m\u1edbi v\u00e0o trang web c\u1ee7a b\u1ea1n m\u00e0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 giao d\u1ecbch mua h\u00e0ng ho\u1eb7c d\u1eef li\u1ec7u h\u00e0nh vi tr\u01b0\u1edbc \u0111\u00e2y \u0111\u1ec3 \u0111\u00e1nh gi\u00e1, h\u00e3y cho h\u1ecd xem c\u00e1c s\u1ea3n ph\u1ea9m th\u1ecbnh h\u00e0nh v\u00e0 b\u00e1n ch\u1ea1y nh\u1ea5t.<\/p>\n<p>B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u duy\u1ec7t web c\u1ee7a kh\u00e1ch truy c\u1eadp \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng khi h\u1ecd mua s\u1eafm.<\/p>\n<p>\u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng quay l\u1ea1i, h\u00e3y khai th\u00e1c th\u00f3i quen mua s\u1eafm c\u1ee7a h\u1ecd v\u00e0 \u0111\u1ec1 xu\u1ea5t nh\u1eefng s\u1ea3n ph\u1ea9m m\u00e0 ng\u01b0\u1eddi mua s\u1eafm c\u00e1 nh\u00e2n n\u00e0y \u0111\u00e3 xem qua ho\u1eb7c mua th\u01b0\u1eddng xuy\u00ean. \u0110\u00e2y l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn tuy\u1ec7t v\u1eddi cho c\u00e1c b\u1ea3n tin th\u00edch h\u1ee3p \u0111\u1ec3 hi\u1ec3n th\u1ecb s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a nhi\u1ec1u lo\u1ea1i s\u1ea3n ph\u1ea9m kh\u00e1c nhau.<\/p>\n<figure id=\"attachment_12247\" aria-describedby=\"caption-attachment-12247\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12247\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/26.jpg\" alt=\"G\u1eedi nh\u1eefng th\u00f4ng \u0111i\u1ec7p li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn h\u00e0nh vi mua s\u1eafm\" width=\"768\" height=\"428\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/26.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/26-718x400.jpg 718w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-12247\" class=\"wp-caption-text\">G\u1eedi nh\u1eefng th\u00f4ng \u0111i\u1ec7p li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn h\u00e0nh vi mua s\u1eafm<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Email_Marketing\"><\/span>Email Marketing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 nh\u1ea5t l\u00e0 tr\u1ef1c quan. Ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m b\u1eb1ng n\u1ed9i dung \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u, s\u1edf th\u00edch c\u1ee7a h\u1ecd. Email l\u00e0 m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh cho \u0111i\u1ec1u n\u00e0y. B\u1edfi ch\u00fang cung c\u1ea5p n\u1ed9i dung k\u1ecbp th\u1eddi v\u00e0 ph\u00f9 h\u1ee3p d\u1ef1a tr\u00ean h\u00e0nh \u0111\u1ed9ng ho\u1eb7c h\u00e0nh vi c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>C\u00e1c doanh nghi\u1ec7p c\u1ea7n ch\u00fa \u00fd \u0111\u1ebfn \u0111i\u1ec1u n\u00e0y \u0111\u1ec3 g\u1eedi nh\u1eefng th\u00f4ng \u0111i\u1ec7p li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn h\u00e0nh vi mua s\u1eafm c\u1ee7a h\u1ecd. Th\u1ed1ng k\u00ea cho th\u1ea5y, 2 trong 5 ng\u01b0\u1eddi mua h\u00e0ng s\u1ebd c\u00e2n nh\u1eafc vi\u1ec7c kh\u00f4ng mua s\u1eafm v\u1edbi m\u1ed9t nh\u00e0 b\u00e1n l\u1ebb g\u1eedi email cho h\u1ecd h\u00e0ng ng\u00e0y v\u1edbi nh\u1eefng n\u1ed9i dung kh\u00f4ng li\u00ean quan. H\u1ecd mu\u1ed1n nh\u1eefng email n\u1ed5i b\u1eadt vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n<p>M\u1ed9t c\u00e1ch kh\u00e1c \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, ch\u00ednh l\u00e0 g\u1eedi email gi\u1ea3m gi\u00e1. \u0110\u00e2y l\u00e0 email \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn cho t\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m \u0111\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i c\u1ee7a s\u1ea3n ph\u1ea9m. Nh\u1eefng email n\u00e0y khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi mua s\u1eafm quan t\u00e2m \u0111\u1ebfn gi\u00e1 c\u1ea3 v\u00e0 t\u0103ng l\u00f2ng trung th\u00e0nh b\u1eb1ng c\u00e1ch cung c\u1ea5p th\u00f4ng tin h\u1eefu \u00edch.<\/p>\n<figure id=\"attachment_12248\" aria-describedby=\"caption-attachment-12248\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12248\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/27.jpg\" alt=\"Vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 doanh nghi\u1ec7p b\u1ea1n tr\u1edf n\u00ean n\u1ed5i b\u1eadt\" width=\"768\" height=\"428\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/27.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/27-718x400.jpg 718w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-12248\" class=\"wp-caption-text\">Vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 doanh nghi\u1ec7p b\u1ea1n tr\u1edf n\u00ean n\u1ed5i b\u1eadt<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Cham_soc_khach_hang\"><\/span>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>C\u00e1 nh\u00e2n ho\u00e1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng th\u00f4ng qua t\u1ed5ng \u0111\u00e0i g\u1ecdi t\u1ef1 \u0111\u1ed9ng c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n t\u01b0\u01a1ng t\u00e1c v\u00e0 n\u00e2ng cao h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng c\u00f3 s\u1eb5n \u0111\u1ec3 hi\u1ec3u h\u1ecd l\u00e0 ai, l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c tr\u01b0\u1edbc \u0111\u00e2y v\u00e0 nh\u1eefng \u01b0u ti\u00ean c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o ra th\u00f4ng \u0111i\u1ec7p v\u00e0 l\u1ef1a ch\u1ecdn t\u00f9y ch\u1ec9nh d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng.<\/p>\n<p>V\u1edbi gi\u1ea3i ph\u00e1p t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ef1 \u0111\u1ed9ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ea1o ra cu\u1ed9c g\u1ecdi ch\u00e0o h\u1ecfi theo t\u00ean khi kh\u00e1ch h\u00e0ng g\u1ecdi \u0111\u1ebfn, ho\u1eb7c cung c\u1ea5p c\u00e1c t\u00f9y ch\u1ecdn t\u1ef1 ch\u1ecdn d\u1ef1a tr\u00ean l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd.<\/p>\n<p><a href=\"https:\/\/vbee.ai\/aicall\">Vbee AICall Cloud<\/a> l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p h\u00e0ng \u0111\u1ea7u trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c c\u00e1 nh\u00e2n ho\u00e1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch l\u00ean chi\u1ebfn d\u1ecbch, c\u00e0i \u0111\u1eb7t k\u1ecbch b\u1ea3n g\u1ecdi cho t\u1eebng t\u1ec7p kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn v\u00e0 t\u1ea1o ra m\u1ed9t l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n<figure id=\"attachment_11218\" aria-describedby=\"caption-attachment-11218\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11218\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/Vbee-AICall-Cloud-600x400.jpg\" alt=\"T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AICall c\u1ee7a Vbee AI (Ngu\u1ed3n: Freepik)\" width=\"600\" height=\"400\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/Vbee-AICall-Cloud-600x400.jpg 600w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/Vbee-AICall-Cloud.jpg 768w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-11218\" class=\"wp-caption-text\">Vbee AICall &#8211; m\u1ed9t gi\u1ea3i ph\u00e1p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u v\u00e0 l\u00e0 c\u00e1ch ng\u0103n ch\u1eb7n kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf doanh nghi\u1ec7p hi\u1ec7u qu\u1ea3.<\/figcaption><\/figure>\n<p>Trong m\u1ed9t th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh n\u01a1i kh\u00e1ch h\u00e0ng c\u00f3 qu\u00e1 nhi\u1ec1u s\u1ef1 l\u1ef1a ch\u1ecdn, vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 doanh nghi\u1ec7p b\u1ea1n tr\u1edf n\u00ean n\u1ed5i b\u1eadt. B\u1eb1ng c\u00e1ch th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn thu\u1eadt n\u00e0y, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n cam k\u1ebft c\u1ee7a m\u00ecnh trong vi\u1ec7c hi\u1ec3u v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ri\u00eang bi\u1ec7t c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong> kh\u00f4ng ch\u1ec9 gi\u00fap x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n ch\u1eb7t h\u01a1n, t\u0103ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh thu. C\u00e1c th\u01b0\u01a1ng hi\u1ec7u \u01b0u ti\u00ean c\u00e1 nh\u00e2n h\u00f3a s\u1ebd t\u1ea1o s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 t\u1ea1o ra t\u00e1c \u0111\u1ed9ng l\u00e2u d\u00e0i \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>Ngu\u1ed3n tham kh\u1ea3o:<\/strong><\/p>\n<ul>\n<li>DOTDIGITAL (01\/06\/2023), 4 ways to create personalized customer, [online] experiencesdotdigital.com. C\u00f3 t\u1ea1i: https:\/\/dotdigital.com\/blog\/4-ways-to-create-personalized-customer-experiences\/<\/li>\n<\/ul>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;12261&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;04 c\u00e1ch gi\u00fap doanh nghi\u1ec7p c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Trong b\u1ed1i c\u1ea3nh k\u1ef9 thu\u1eadt s\u1ed1 c\u00f3 t\u00ednh c\u1ea1nh tranh cao hi\u1ec7n nay, c\u00e1 nh\u00e2n ho\u00e1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n l\u00e0 \u0111i\u1ec1u xa x\u1ec9 n\u1eefa. Ch\u00fang l\u00e0 m\u1ed9t \u0111i\u1ec1u c\u1ea7n thi\u1ebft. Kh\u00e1ch h\u00e0ng lu\u00f4n mong \u0111\u1ee3i c\u00e1c th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch ri\u00eang c\u1ee7a h\u1ecd v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c [&#8230;]\n","protected":false},"author":5,"featured_media":12243,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[],"class_list":["post-12261","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ky-nang-ban-hang"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/12261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=12261"}],"version-history":[{"count":6,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/12261\/revisions"}],"predecessor-version":[{"id":12896,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/12261\/revisions\/12896"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/12243"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=12261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=12261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=12261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}