{"id":11648,"date":"2023-10-30T08:00:24","date_gmt":"2023-10-30T01:00:24","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=11648"},"modified":"2023-10-29T20:32:50","modified_gmt":"2023-10-29T13:32:50","slug":"cach-tim-data-khach-hang","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/","title":{"rendered":"7 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 b\u1ea1n n\u00ean bi\u1ebft"},"content":{"rendered":"<p><strong>D\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng l\u00e0 &#8220;m\u1ea5u ch\u1ed1t&#8221; \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c marketing v\u00e0 b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3. B\u1eb1ng c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng v\u00e0 khai th\u00e1c hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng, th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00e0i vi\u00eat sau \u0111\u00e2y <a href=\"https:\/\/vbee.ai\/\">Vbee AI<\/a> s\u1ebd chia s\u1ebb cho b\u1ea1n 7 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng nh\u1ea5t hi\u1ec7n nay.\u00a0<\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#Tam_quan_trong_cua_data_khach_hang\" >T\u1ea7m quan tr\u1ecdng c\u1ee7a data kh\u00e1ch h\u00e0ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#Ca_nhan_hoa\" >C\u00e1 nh\u00e2n h\u00f3a<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#Marketing_nham_muc_tieu\" >Marketing nh\u1eafm m\u1ee5c ti\u00eau<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#Cai_thien_dich_vu_khach_hang\" >C\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#Cai_thien_san_pham_va_dich_vu_tot_hon\" >C\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#Xac_dinh_xu_huong_thi_truong\" >X\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#7_cach_tim_data_khach_hang_chat_luong_ma_ban_nen_biet\" >7 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 b\u1ea1n n\u00ean bi\u1ebft<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#1_Khao_sat\" >1. Kh\u1ea3o s\u00e1t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#2_Web_Tracking\" >2. Web Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#3_Thong_qua_mang_xa_hoi\" >3. Th\u00f4ng qua m\u1ea1ng x\u00e3 h\u1ed9i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#4_Chatbot\" >4. Chatbot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#5_Thong_tin_duoc_thu_thap_tu_cac_giao_dich\" >5. Th\u00f4ng tin \u0111\u01b0\u1ee3c thu th\u1eadp t\u1eeb c\u00e1c giao d\u1ecbch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#6_Tuong_tac_dich_vu_khach_hang\" >6. T\u01b0\u01a1ng t\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/vbee.ai\/blog\/cach-tim-data-khach-hang\/#7_Phan_tich_du_lieu_marketing\" >7. Ph\u00e2n t\u00edch d\u1eef li\u1ec7u marketing<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Tam_quan_trong_cua_data_khach_hang\"><\/span>T\u1ea7m quan tr\u1ecdng c\u1ee7a data kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Thu th\u1eadp data kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u \u00fd ngh\u0129a v\u1edbi doanh nghi\u1ec7p x\u00e9t v\u1ec1 nhi\u1ec1u m\u1eb7t, trong \u0111\u00f3 quan tr\u1ecdng nh\u1ea5t v\u1eabn l\u00e0 mang l\u1ea1i s\u1ef1 hi\u1ec3u bi\u1ebft t\u1ed1t h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch hi\u1ec3u r\u00f5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, doanh nghi\u1ec7p c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u00e1p \u1ee9ng nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch c\u1ee7a h\u1ecd, mang l\u1ea1i t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn l\u1ee3i nhu\u1eadn.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ca_nhan_hoa\"><\/span>C\u00e1 nh\u00e2n h\u00f3a<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Vi\u1ec7c thu th\u1eadp data kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p hi\u1ec3u h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng, bi\u1ebft \u0111\u01b0\u1ee3c h\u00e0nh vi v\u00e0 nhu c\u1ea7u c\u1ee7a h\u1ecd \u0111\u1ec3 mang l\u1ea1i c\u00e1c tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a c\u0169ng nh\u01b0 c\u1ea3i thi\u1ec7n c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Marketing_nham_muc_tieu\"><\/span>Marketing nh\u1eafm m\u1ee5c ti\u00eau<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Ch\u1ec9 c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c th\u00f4ng \u0111i\u1ec7p marketing hi\u1ec7u qu\u1ea3 h\u01a1n khi doanh nghi\u1ec7p thu th\u1eadp d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng. Th\u00f4ng qua vi\u1ec7c ph\u00e2n t\u00edch d\u1eef li\u1ec7u, x\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng v\u00e0 m\u00f4 h\u00ecnh h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng tr\u1edf n\u00ean d\u1ec5 d\u00e0ng v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin cho c\u00e1c chi\u1ebfn d\u1ecbch marketing hi\u1ec7u qu\u1ea3.<\/p>\n<figure id=\"attachment_11656\" aria-describedby=\"caption-attachment-11656\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11656 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-0.png\" alt=\"Thu th\u1eadp data kh\u00e1ch h\u00e0ng mang l\u1ea1i nhi\u1ec1u \u00fd ngh\u0129a v\u1edbi doanh nghi\u1ec7p x\u00e9t v\u1ec1 nhi\u1ec1u m\u1eb7t (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"505\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-0.png 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-0-608x400.png 608w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11656\" class=\"wp-caption-text\">Thu th\u1eadp data kh\u00e1ch h\u00e0ng mang l\u1ea1i nhi\u1ec1u \u00fd ngh\u0129a v\u1edbi doanh nghi\u1ec7p x\u00e9t v\u1ec1 nhi\u1ec1u m\u1eb7t (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Cai_thien_dich_vu_khach_hang\"><\/span>C\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Khi theo d\u00f5i c\u00e1c t\u01b0\u01a1ng t\u00e1c v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p lu\u00f4n \u1edf v\u1ecb tr\u00ed t\u1ed1t \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch hi\u1ec7n c\u00f3 gi\u1eefa nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng mong mu\u1ed1n v\u00e0 nh\u1eefng g\u00ec h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c. Vi\u1ec7c s\u1eed d\u1ee5ng data s\u1ebd gi\u00fap \u00edch r\u1ea5t nhi\u1ec1u trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m, mang l\u1ea1i tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n cho kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Cai_thien_san_pham_va_dich_vu_tot_hon\"><\/span>C\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Th\u01b0\u1eddng xuy\u00ean thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n n\u1ed7 l\u1ef1c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y mang l\u1ea1i nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 t\u00ednh n\u0103ng t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Xac_dinh_xu_huong_thi_truong\"><\/span>X\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Data l\u00e0 ch\u00eca kh\u00f3a quan tr\u1ecdng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng marketing v\u00e0 nh\u1eefng thay \u0111\u1ed5i m\u1edbi nh\u1ea5t. Khi m\u1ed9t doanh nghi\u1ec7p \u1ee9ng d\u1ee5ng \u0111\u1ecbnh h\u01b0\u1edbng d\u1eef li\u1ec7u, h\u1ecd c\u00f3 th\u1ec3 ph\u1ea3n \u1ee9ng hi\u1ec7u qu\u1ea3 h\u01a1n v\u1edbi nh\u1eefng thay \u0111\u1ed5i xung quanh.<\/p>\n<figure id=\"attachment_11657\" aria-describedby=\"caption-attachment-11657\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11657 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-1.png\" alt=\"D\u1eef li\u1ec7u l\u00e0 ch\u00eca kh\u00f3a quan tr\u1ecdng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng marketing v\u00e0 nh\u1eefng thay \u0111\u1ed5i m\u1edbi nh\u1ea5t (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"507\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-1.png 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-1-606x400.png 606w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11657\" class=\"wp-caption-text\">D\u1eef li\u1ec7u l\u00e0 ch\u00eca kh\u00f3a quan tr\u1ecdng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng marketing v\u00e0 nh\u1eefng thay \u0111\u1ed5i m\u1edbi nh\u1ea5t (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"7_cach_tim_data_khach_hang_chat_luong_ma_ban_nen_biet\"><\/span>7 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 b\u1ea1n n\u00ean bi\u1ebft<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div>Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, m\u1ed9t doanh nghi\u1ec7p thu th\u1eadp c\u00e0ng nhi\u1ec1u data kh\u00e1ch h\u00e0ng th\u00ec h\u1ecd c\u00e0ng c\u00f3 c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh h\u01a1n. Tuy nhi\u00ean \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 t\u1eadn d\u1ee5ng ph\u00e2n t\u00edch.<\/div>\n<div><\/div>\n<div>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o:<\/div>\n<h3><span class=\"ez-toc-section\" id=\"1_Khao_sat\"><\/span>1. Kh\u1ea3o s\u00e1t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>Kh\u1ea3o s\u00e1t l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t cho m\u1ee5c \u0111\u00edch marketing. \u0110\u1ed3ng th\u1eddi \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi \u0111\u1ec3 b\u1ea1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a m\u00ecnh.<\/div>\n<div><\/div>\n<div>M\u1ed9t trong nh\u1eefng kh\u00eda c\u1ea1nh quan tr\u1ecdng c\u1ee7a kh\u1ea3o s\u00e1t l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o theo nhi\u1ec1u c\u00e1ch v\u00e0 \u1edf nhi\u1ec1u c\u1ea5p \u0111\u1ed9 kh\u00e1c nhau, th\u1eadm ch\u00ed s\u1eed d\u1ee5ng kh\u1ea3o s\u00e1t \u0111\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng mua s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/div>\n<h3><span class=\"ez-toc-section\" id=\"2_Web_Tracking\"><\/span>2. Web Tracking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>Website c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng h\u1eefu \u00edch cho m\u1ee5c \u0111\u00edch marketing, nghi\u00ean c\u1ee9u v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng. R\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 t\u1eadn d\u1ee5ng trang web \u0111\u1ec3 thu th\u1eadp, t\u00ecm d\u1eef li\u1ec7u h\u1eefu \u00edch v\u1ec1 kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n.<\/div>\n<div><\/div>\n<div>Khi m\u1ed9t kh\u00e1ch h\u00e0ng truy c\u1eadp trang web, h\u1ecd c\u00f3 th\u1ec3 \u0111\u1ec3 l\u1ea1i nh\u1eefng &#8220;d\u1ea5u v\u1ebft&#8221; l\u00e0 c\u00e1c lo\u1ea1i d\u1eef li\u1ec7u kh\u00e1c nhau c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft quan tr\u1ecdng v\u1ec1 h\u1ecd.<\/div>\n<div>D\u1ef1a tr\u00ean l\u01b0\u1ee3t truy c\u1eadp trang web, b\u1ea1n c\u00f3 th\u1ec3 bi\u1ebft th\u00eam c\u00e1c th\u00f4ng tin v\u1ec1:<\/div>\n<ul>\n<li>Kh\u00e1ch h\u00e0ng truy c\u1eadp tr\u00ean thi\u1ebft b\u1ecb n\u00e0o?<\/li>\n<li>Kh\u00e1ch \u1edf l\u1ea1i trang web bao l\u00e2u?<\/li>\n<li>Kh\u00e1ch \u0111\u00e3 truy c\u1eadp bao nhi\u00eau trang?<\/li>\n<li>Kh\u00e1ch t\u00ecm ki\u1ebfm d\u1eef li\u1ec7u g\u00ec tr\u00ean trang?<\/li>\n<\/ul>\n<div>C\u00e1c th\u00f4ng tin n\u00e0y r\u1ea5t h\u1eefu \u00edch trong vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng tr\u00ean trang web c\u1ee7a b\u1ea1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a c\u00e1c chi\u1ebfn d\u1ecbch marketing.<\/div>\n<div><\/div>\n<div>\n<figure id=\"attachment_11658\" aria-describedby=\"caption-attachment-11658\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11658 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-2.png\" alt=\"Website l\u00e0 m\u1ed9t c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng h\u1eefu \u00edch cho m\u1ee5c \u0111\u00edch marketing, nghi\u00ean c\u1ee9u v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"505\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-2.png 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-2-608x400.png 608w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11658\" class=\"wp-caption-text\">Website l\u00e0 m\u1ed9t c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng h\u1eefu \u00edch cho m\u1ee5c \u0111\u00edch marketing, nghi\u00ean c\u1ee9u v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"3_Thong_qua_mang_xa_hoi\"><\/span>3. Th\u00f4ng qua m\u1ea1ng x\u00e3 h\u1ed9i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>S\u1eed d\u1ee5ng c\u00e1c n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng tuy\u1ec7t v\u1eddi. Nhi\u1ec1u n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i cung c\u1ea5p cho b\u1ea1n nh\u1eefng hi\u1ec3u bi\u1ebft c\u00f3 gi\u00e1 tr\u1ecb v\u1ec1 kh\u00e1n gi\u1ea3 c\u1ee7a m\u00ecnh.<\/div>\n<div><\/div>\n<div>Ch\u1eb3ng h\u1ea1n nh\u01b0 Facebook v\u00e0 Instagram \u0111\u01b0\u1ee3c trang b\u1ecb c\u00e1c t\u00ednh n\u0103ng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 kh\u00e1n gi\u1ea3. B\u1ea1n c\u00f3 th\u1ec3 xem th\u1eddi gian n\u00e0o trong ng\u00e0y kh\u00e1n gi\u1ea3 ho\u1ea1t \u0111\u1ed9ng t\u00edch c\u1ef1c nh\u1ea5t, th\u00f4ng tin nh\u00e2n kh\u1ea9u h\u1ecdc c\u1ee7a kh\u00e1n gi\u1ea3 nh\u01b0 v\u1ecb tr\u00ed v\u00e0 \u0111\u1ed9 tu\u1ed5i, s\u1edf th\u00edch c\u1ee7a kh\u00e1n gi\u1ea3,&#8230;. V\u00ec v\u1eady n\u1ebfu ch\u01b0a t\u1eadn d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u1ec3 t\u00ecm v\u00e0 thu th\u1eadp d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng th\u00ec \u0111\u00e2y l\u00e0 th\u1eddi \u0111i\u1ec3m ho\u00e0n h\u1ea3o \u0111\u1ec3 b\u1ea1n b\u1eaft \u0111\u1ea7u.<\/div>\n<h3><span class=\"ez-toc-section\" id=\"4_Chatbot\"><\/span>4. Chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>Ngo\u00e0i nh\u1eefng c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng \u1edf tr\u00ean, qu\u00e1 tr\u00ecnh s\u1ebd tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n h\u01a1n r\u1ea5t nhi\u1ec1u khi b\u1ea1n t\u00edch h\u1ee3p chatbot tr\u00ean to\u00e0n b\u1ed9 trang web c\u1ee7a m\u00ecnh. \u0110\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI, chatbot c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p cho h\u1ecd gi\u1ea3i ph\u00e1p nhanh ch\u00f3ng v\u00e0 k\u1ecbp th\u1eddi.<\/div>\n<div><\/div>\n<div>B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng chatbot, b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u nh\u1eefng \u0111i\u1ec3m y\u1ebfu c\u1ee7a kh\u00e1ch h\u00e0ng, s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 n\u00e0o h\u1ecd quan t\u00e2m nh\u1ea5t v\u00e0 th\u00f4ng tin n\u00e0o h\u1ecd \u0111ang t\u00ecm ki\u1ebfm tr\u00ean trang web c\u1ee7a b\u1ea1n.<\/div>\n<div><\/div>\n<div>Chatbot c\u0169ng c\u00f3 th\u1ec3 thu th\u1eadp nhi\u1ec1u d\u1eef li\u1ec7u h\u01a1n n\u1eefa t\u1eeb kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch y\u00eau c\u1ea7u h\u1ecd \u0111i\u1ec1n v\u00e0o b\u1ea3n kh\u1ea3o s\u00e1t v\u1ec1 tr\u1ea3i nghi\u1ec7m khi s\u1eed d\u1ee5ng chatbot. Trong kh\u1ea3o s\u00e1t, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi cho kh\u00e1ch h\u00e0ng v\u1ec1 nh\u00e2n kh\u1ea9u h\u1ecdc v\u00e0 s\u1edf th\u00edch c\u0169ng nh\u01b0 tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd khi s\u1eed d\u1ee5ng chatbot.<\/div>\n<div><\/div>\n<div>\n<figure id=\"attachment_11659\" aria-describedby=\"caption-attachment-11659\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11659 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-3.png\" alt=\"S\u1eed d\u1ee5ng chatbot l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 to\u00e0n di\u1ec7n (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"500\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-3.png 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-3-614x400.png 614w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11659\" class=\"wp-caption-text\">S\u1eed d\u1ee5ng chatbot l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 to\u00e0n di\u1ec7n (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<\/div>\n<div>\n<h3><span class=\"ez-toc-section\" id=\"5_Thong_tin_duoc_thu_thap_tu_cac_giao_dich\"><\/span>5. Th\u00f4ng tin \u0111\u01b0\u1ee3c thu th\u1eadp t\u1eeb c\u00e1c giao d\u1ecbch<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>H\u1ea7u h\u1ebft doanh nghi\u1ec7p s\u1ebd thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb c\u00e1c giao d\u1ecbch khi kh\u00e1ch mua h\u00e0ng. D\u1eef li\u1ec7u n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m th\u00f4ng tin h\u1eefu \u00edch v\u1ec1 l\u1ecbch s\u1eed mua h\u00e0ng, \u01b0u ti\u00ean s\u1ea3n ph\u1ea9m v\u00e0 s\u1ed1 ti\u1ec1n giao d\u1ecbch. V\u00e0 \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3.<\/div>\n<div><\/div>\n<div>Ngo\u00e0i ra, khi kh\u00e1ch h\u00e0ng giao d\u1ecbch tr\u1ef1c tuy\u1ebfn tr\u00ean trang web, h\u1ecd c\u0169ng \u0111\u1ec3 l\u1ea1i t\u1eeb kh\u00f3a v\u00e0 c\u00e1c th\u00f4ng tin quan tr\u1ecdng kh\u00e1c nh\u01b0 c\u00f3 s\u1eed d\u1ee5ng voucher gi\u1ea3m gi\u00e1 hay kh\u00f4ng, c\u00e1c s\u1ea3n ph\u1ea9m n\u00e0o kh\u00e1c m\u00e0 h\u1ecd quan t\u00e2m,&#8230;. T\u1ea5t c\u1ea3 th\u00f4ng tin h\u1eefu \u00edch n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 nh\u1eafm m\u1ee5c ti\u00eau l\u1ea1i kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 doanh s\u1ed1 b\u00e1n h\u00e0ng.<\/div>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"6_Tuong_tac_dich_vu_khach_hang\"><\/span>6. T\u01b0\u01a1ng t\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 l\u00e0 c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u h\u1eefu \u00edch. Th\u00f4ng qua c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 thu th\u1eadp c\u00e1c \u0111i\u1ec3m d\u1eef li\u1ec7u c\u1ee5 th\u1ec3 m\u00e0 h\u1ecd mu\u1ed1n thu th\u1eadp. T\u1eeb th\u00f4ng tin nh\u00e2n kh\u1ea9u h\u1ecdc \u0111\u1ebfn s\u1edf th\u00edch v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5,&#8230;.<\/div>\n<div><\/div>\n<div>\n<figure id=\"attachment_11662\" aria-describedby=\"caption-attachment-11662\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11662 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-5.png\" alt=\"Th\u00f4ng qua c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 thu th\u1eadp c\u00e1c \u0111i\u1ec3m d\u1eef li\u1ec7u c\u1ee5 th\u1ec3 mong mu\u1ed1n (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"513\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-5.png 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/10\/cach-tim-data-khach-hang-5-599x400.png 599w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11662\" class=\"wp-caption-text\">Th\u00f4ng qua c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 thu th\u1eadp c\u00e1c \u0111i\u1ec3m d\u1eef li\u1ec7u c\u1ee5 th\u1ec3 mong mu\u1ed1n (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"7_Phan_tich_du_lieu_marketing\"><\/span>7. Ph\u00e2n t\u00edch d\u1eef li\u1ec7u marketing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>Ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i \u0111\u1ed1i v\u1edbi ho\u1ea1t \u0111\u1ed9ng marketing c\u00f3 th\u1ec3 cung c\u1ea5p d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng c\u00f3 gi\u00e1 tr\u1ecb. V\u1edbi c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng n\u00e0y, c\u00e1c c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb qua email, n\u1ec1n t\u1ea3ng backend v\u00e0 n\u1ec1n t\u1ea3ng qu\u1ea3ng c\u00e1o s\u1ebd c\u00f3 th\u1ec3 cung c\u1ea5p cho b\u1ea1n nhi\u1ec1u lo\u1ea1i th\u00f4ng tin m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng.<\/div>\n<div><\/div>\n<div>B\u1ea1n c\u00f3 th\u1ec3 kh\u00e1m ph\u00e1 t\u1ef7 l\u1ec7 m\u1edf v\u00e0 click qua email \u0111\u1ec3 c\u00f3 th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c h\u00ecnh th\u1ee9c ti\u1ebfp th\u1ecb qua email n\u00e0o th\u00e0nh c\u00f4ng nh\u1ea5t v\u00e0 sau \u0111\u00f3 c\u1ed1 g\u1eafng t\u00e1i t\u1ea1o th\u00e0nh c\u00f4ng trong c\u00e1c chi\u1ebfn d\u1ecbch trong t\u01b0\u01a1ng lai.<\/div>\n<div><\/div>\n<div>M\u1eb7t kh\u00e1c, qu\u1ea3ng c\u00e1o c\u00f3 th\u1ec3 cung c\u1ea5p nhi\u1ec1u \u0111i\u1ec3m d\u1eef li\u1ec7u h\u01a1n cho b\u1ea1n bi\u1ebft qu\u1ea3ng c\u00e1o n\u00e0o \u0111\u01b0\u1ee3c t\u01b0\u01a1ng t\u00e1c nhi\u1ec1u nh\u1ea5t, th\u1eddi \u0111i\u1ec3m t\u01b0\u01a1ng t\u00e1c v\u00e0 th\u1eadm ch\u00ed c\u1ea3 vi\u1ec7c kh\u00e1ch h\u00e0ng \u0111ang duy\u1ec7t tr\u00ean m\u00e1y t\u00ednh hay \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh.<\/div>\n<div><\/div>\n<div>\n<div>Tr\u00ean \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 cho hi\u1ec7u qu\u1ea3 nh\u1ea5t hi\u1ec7n nay. Ngo\u00e0i ra n\u1ebfu bi\u1ebft th\u00eam nh\u1eefng c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng n\u00e0o kh\u00e1c, b\u1ea1n \u0111\u1ecdc c\u00f3 th\u1ec3 chia s\u1ebb v\u1edbi Vbee AI trong ph\u1ea7n b\u00ecnh lu\u1eadn b\u00ean d\u01b0\u1edbi b\u00e0i vi\u1ebft nh\u00e9.<\/div>\n<\/div>\n<div><\/div>\n<div><strong>Ngu\u1ed3n tham kh\u1ea3o:<\/strong><\/div>\n<ul>\n<li>Revechat (tham kh\u1ea3o ng\u00e0y 14\/10\/2023), Collecting Customer Data \u2013 8 Effective Methods and Ways. C\u00f3 t\u1ea1i: https:\/\/www.revechat.com\/blog\/collect-customer-data\/<\/li>\n<li>Nutshell (tham kh\u1ea3o ng\u00e0y 14\/10\/2023), How To Collect Customer Data in 8 Easy Ways. C\u00f3 t\u1ea1i: https:\/\/www.nutshell.com\/blog\/easily-collect-customer-data<\/li>\n<\/ul>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;11648&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;7 c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 b\u1ea1n n\u00ean bi\u1ebft&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>D\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng l\u00e0 &#8220;m\u1ea5u ch\u1ed1t&#8221; \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c marketing v\u00e0 b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3. B\u1eb1ng c\u00e1ch t\u00ecm data kh\u00e1ch h\u00e0ng v\u00e0 khai th\u00e1c hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng, th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch [&#8230;]\n","protected":false},"author":6,"featured_media":11659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[],"class_list":["post-11648","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ky-nang-ban-hang"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=11648"}],"version-history":[{"count":11,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11648\/revisions"}],"predecessor-version":[{"id":11664,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11648\/revisions\/11664"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/11659"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=11648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=11648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=11648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}