{"id":11143,"date":"2023-09-27T08:00:36","date_gmt":"2023-09-27T01:00:36","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=11143"},"modified":"2023-09-26T16:23:40","modified_gmt":"2023-09-26T09:23:40","slug":"cach-tu-choi-khach-hang","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/","title":{"rendered":"7 c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3, kh\u00f4ng g\u00e2y kh\u00f3 ch\u1ecbu"},"content":{"rendered":"<p><strong>M\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u1ec1u s\u1ebd c\u00f3 nhu c\u1ea7u kh\u00e1c nhau v\u00e0 kh\u00f4ng ph\u1ea3i tr\u01b0\u1eddng h\u1ee3p n\u00e0o doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng. Tuy nhi\u00ean, c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 kh\u00f4ng l\u00e0m m\u1ea5t l\u00f2ng h\u1ecd v\u00e0 \u0111\u1ec3 h\u1ecd kh\u00f4ng r\u1eddi b\u1ecf doanh nghi\u1ec7p. C\u00f9ng <a href=\"https:\/\/vbee.ai\/\">Vbee AI<\/a> t\u00ecm hi\u1ec3u ngay sau \u0111\u00e2y nh\u00e9. <\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#7_cach_tu_choi_khach_hang_hieu_qua_khong_gay_mat_long\" >7 c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3, kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#1_Su_dung_ngon_ngu_lich_su_tich_cuc\" >1. S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef l\u1ecbch s\u1ef1, t\u00edch c\u1ef1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#2_Dua_ra_phuong_an_thay_the_phu_hop_%E2%80%93_cach_tu_choi_khach_hang_hieu_qua\" >2. \u0110\u01b0a ra ph\u01b0\u01a1ng \u00e1n thay th\u1ebf ph\u00f9 h\u1ee3p &#8211; c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#3_Xac_dinh_ro_van_de_cua_khach_hang_truoc_khi_tu_choi\" >3. X\u00e1c \u0111\u1ecbnh r\u00f5 v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi t\u1eeb ch\u1ed1i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#4_Giai_thich_ro_rang_ly_do_tu_choi_voi_khach_hang\" >4. Gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng l\u00fd do t\u1eeb ch\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#5_Luon_luon_co_gang_giai_quyet_van_de_cua_khach_hang\" >5. Lu\u00f4n lu\u00f4n c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#6_Cach_tu_choi_khach_hang_hieu_qua_thong_qua_viec_the_hien_su_dong_cam\" >6. C\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 th\u00f4ng qua vi\u1ec7c th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng c\u1ea3m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/cach-tu-choi-khach-hang\/#7_Theo_doi_truoc_khi_dua_ra_loi_tu_choi\" >7. Theo d\u00f5i tr\u01b0\u1edbc khi \u0111\u01b0a ra l\u1eddi t\u1eeb ch\u1ed1i<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"7_cach_tu_choi_khach_hang_hieu_qua_khong_gay_mat_long\"><\/span>7 c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3, kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Trong qu\u00e1 tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, kh\u00f4ng ph\u1ea3i v\u1ea5n \u0111\u1ec1 n\u00e0o c\u1ee7a kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 th\u1ecfa m\u00e3n mong mu\u1ed1n kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng m\u1ed9t s\u1ed1 c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng sau \u0111\u00e2y \u0111\u1ec3 kh\u00f4ng l\u00e0m m\u1ea5t l\u00f2ng v\u00e0 kh\u00f4ng g\u00e2y kh\u00f3 ch\u1ecbu cho h\u1ecd.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Su_dung_ngon_ngu_lich_su_tich_cuc\"><\/span>1. S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef l\u1ecbch s\u1ef1, t\u00edch c\u1ef1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Vi\u1ec7c tr\u1ea3 l\u1eddi Kh\u00f4ng tr\u01b0\u1edbc nh\u1eefng nhu c\u1ea7u, mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng hi\u1ec3u nh\u1ea7m r\u1eb1ng b\u1ea1n kh\u00f4ng mu\u1ed1n gi\u00fap \u0111\u1ee1 h\u1ecd. V\u00ec v\u1eady, thay v\u00ec s\u1eed d\u1ee5ng Kh\u00f4ng, Kh\u00f4ng \u0111\u01b0\u1ee3c, Kh\u00f4ng th\u1ec3 hay Kh\u00f4ng c\u00f3, b\u1ea1n n\u00ean l\u1ef1a ch\u1ecdn c\u00e1c c\u1ee5m t\u1eeb t\u1eeb ch\u1ed1i l\u1ecbch s\u1ef1, mang \u00fd ngh\u0129a t\u00edch c\u1ef1c. V\u00ed d\u1ee5 nh\u01b0 Xin l\u1ed7i, C\u1ea3m \u01a1n, R\u1ea5t ti\u1ebfc\u2026 trong tr\u01b0\u1eddng h\u1ee3p ph\u1ea3i t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 c\u00f3 th\u1ec3 th\u00f4ng c\u1ea3m, \u0111\u1ed3ng c\u1ea3m v\u1edbi doanh nghi\u1ec7p.<\/p>\n<figure id=\"attachment_11149\" aria-describedby=\"caption-attachment-11149\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11149 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang.jpg\" alt=\"c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng\" width=\"768\" height=\"768\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-400x400.jpg 400w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-280x280.jpg 280w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-150x150.jpg 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11149\" class=\"wp-caption-text\">B\u1ea1n n\u00ean s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef l\u1ecbch s\u1ef1 nh\u01b0 Xin l\u1ed7i, C\u1ea3m \u01a1n, R\u1ea5t ti\u1ebfc\u2026 khi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng. (Ngu\u1ed3n: freepik.com)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"2_Dua_ra_phuong_an_thay_the_phu_hop_%E2%80%93_cach_tu_choi_khach_hang_hieu_qua\"><\/span>2. \u0110\u01b0a ra ph\u01b0\u01a1ng \u00e1n thay th\u1ebf ph\u00f9 h\u1ee3p &#8211; c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u, mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c g\u1ee3i \u00fd, c\u00e1c ph\u01b0\u01a1ng \u00e1n thay th\u1ebf ph\u00f9 h\u1ee3p. C\u00f3 th\u1ec3 ph\u01b0\u01a1ng \u00e1n n\u00e0y ch\u01b0a th\u1ef1c s\u1ef1 th\u1ecfa m\u00e3n h\u1ecd nh\u01b0ng n\u00f3 c\u00f3 th\u1ec3 gi\u00fap h\u1ecd c\u1ea3m th\u1ea5y h\u1ecd \u0111\u01b0\u1ee3c quan t\u00e2m c\u0169ng nh\u01b0 \u0111\u00e1nh gi\u00e1 cao v\u1ec1 s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a doanh nghi\u1ec7p. V\u00e0 \u0111\u00e2y \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng v\u00f4 c\u00f9ng hi\u1ec7u qu\u1ea3 m\u00e0 kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng.<\/p>\n<p>V\u00ed d\u1ee5, trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng mu\u1ed1n mua s\u1ea3n ph\u1ea9m A nh\u01b0ng c\u00f4ng ty ch\u01b0a c\u00f3 s\u1eb5n s\u1ea3n ph\u1ea9m n\u00e0y, h\u00e3y tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng nh\u01b0 sau: R\u1ea5t xin l\u1ed7i, s\u1ea3n ph\u1ea9m A hi\u1ec7n \u0111ang b\u1ecb nh\u1ee1 v\u00e0 em c\u00f3 th\u1ec3 g\u1ee3i \u00fd cho anh\/ ch\u1ecb s\u1ea3n ph\u1ea9m B t\u01b0\u01a1ng t\u1ef1 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a anh\/ ch\u1ecb. C\u00e1ch tr\u1ea3 l\u1eddi n\u00e0y s\u1ebd gi\u00fap kh\u00e1ch h\u00e0ng c\u00f3 th\u00eam m\u1ed9t l\u1ef1a ch\u1ecdn kh\u00e1c c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Xac_dinh_ro_van_de_cua_khach_hang_truoc_khi_tu_choi\"><\/span>3. X\u00e1c \u0111\u1ecbnh r\u00f5 v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi t\u1eeb ch\u1ed1i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p ch\u01b0a th\u1ef1c s\u1ef1 hi\u1ec3u r\u00f5 nhu c\u1ea7u, mong mu\u1ed1n, b\u1ea1n kh\u00f4ng n\u00ean v\u1ed9i v\u00e0ng \u0111\u01b0a ra c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng b\u1edfi n\u00f3 d\u1ec5 g\u00e2y m\u1ea5t l\u00f2ng, m\u00e0 n\u00ean khai th\u00e1c th\u00eam th\u00f4ng tin b\u1eb1ng c\u00e1c c\u00e2u h\u1ecfi m\u1edf v\u00e0 l\u1eafng nghe m\u1ed9t c\u00e1ch k\u1ef9 c\u00e0ng, c\u1ea9n th\u1eadn. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap b\u1ea1n n\u1eafm \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0a ra l\u1eddi t\u1eeb ch\u1ed1i c\u0169ng nh\u01b0 ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft ph\u00f9 h\u1ee3p, l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng.<\/p>\n<figure id=\"attachment_11145\" aria-describedby=\"caption-attachment-11145\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11145 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-1.jpg\" alt=\"c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-1.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-1-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11145\" class=\"wp-caption-text\">C\u1ea7n x\u00e1c \u0111\u1ecbnh r\u00f5 v\u1ea5n \u0111\u1ec1 v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi t\u1eeb ch\u1ed1i. (Ngu\u1ed3n: freepik.com)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"4_Giai_thich_ro_rang_ly_do_tu_choi_voi_khach_hang\"><\/span>4. Gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng l\u00fd do t\u1eeb ch\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Vi\u1ec7c \u0111\u01b0a ra l\u1eddi gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng khi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng \u0111\u1ec3 kh\u00f4ng l\u00e0m h\u1ecd c\u1ea3m th\u1ea5y kh\u00f3 ch\u1ecbu, nh\u1ea5t l\u00e0 khi h\u1ecd ch\u01b0a th\u1ef1c s\u1ef1 hi\u1ec3u h\u1ebft v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p. Qu\u00e1 tr\u00ecnh gi\u1ea3i th\u00edch n\u00ean \u0111\u01b0a ra c\u00e1c v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 h\u00ecnh dung. \u0110\u1ed3ng th\u1eddi c\u00f3 th\u1ec3 cung c\u1ea5p th\u00eam nhi\u1ec1u th\u00f4ng tin h\u01a1n v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p t\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc v\u1ec1 m\u1ed9t l\u1ef1a ch\u1ecdn thay th\u1ebf ph\u00f9 h\u1ee3p.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Luon_luon_co_gang_giai_quyet_van_de_cua_khach_hang\"><\/span>5. Lu\u00f4n lu\u00f4n c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Vi\u1ec7c t\u1eeb ch\u1ed1i nhanh ch\u00f3ng, tr\u1ef1c ti\u1ebfp c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y h\u1ee5t h\u1eabng, th\u1ea5t v\u1ecdng. V\u00ec v\u1eady, trong tr\u01b0\u1eddng h\u1ee3p ph\u1ea3i t\u1eeb ch\u1ed1i, h\u00e3y cho kh\u00e1ch h\u00e0ng th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 c\u1ed1 g\u1eafng, n\u1ed7 l\u1ef1c c\u1ee7a b\u1ea1n trong vi\u1ec7c h\u1ed7 tr\u1ee3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd b\u1eb1ng c\u00e1ch \u0111\u01b0a ra c\u00e1c ph\u01b0\u01a1ng \u00e1n thay th\u1ebf. M\u1eb7c d\u00f9 c\u00f3 th\u1ec3 c\u00e1c ph\u01b0\u01a1ng \u00e1n n\u00e0y ch\u01b0a th\u1ef1c s\u1ef1 t\u1ed1i \u01b0u nh\u01b0ng n\u00f3 s\u1ebd gi\u00fap b\u1ea1n l\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng t\u1eeb kh\u00e1ch h\u00e0ng.<\/p>\n<figure id=\"attachment_11147\" aria-describedby=\"caption-attachment-11147\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11147 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-3.jpg\" alt=\"c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng\" width=\"768\" height=\"768\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-3.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-3-400x400.jpg 400w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-3-280x280.jpg 280w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-3-150x150.jpg 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11147\" class=\"wp-caption-text\">Th\u1ec3 hi\u1ec7n s\u1ef1 n\u1ed7 l\u1ef1c c\u1ee7a b\u1ea1n trong vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 l\u00e0 c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng h\u1ecd. (Ngu\u1ed3n: freepik.com)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"6_Cach_tu_choi_khach_hang_hieu_qua_thong_qua_viec_the_hien_su_dong_cam\"><\/span>6. C\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 th\u00f4ng qua vi\u1ec7c th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng c\u1ea3m<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Kh\u00f4ng ph\u1ea3i nhu c\u1ea7u, mong mu\u1ed1n n\u00e0o c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c ph\u01b0\u01a1ng \u00e1n thay th\u1ebf ph\u00f9 h\u1ee3p. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 nh\u1ea5t ch\u00ednh l\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u1edbi v\u1ea5n \u0111\u1ec1 h\u1ecd \u0111ang g\u1eb7p ph\u1ea3i. H\u00e3y l\u1eafng nghe v\u00e0 h\u00e3y tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch kh\u00e9o l\u00e9o, l\u1ecbch s\u1ef1. Kh\u00f4ng n\u00ean tr\u1ea3 l\u1eddi qua loa, c\u1ee9ng nh\u1eafc s\u1ebd g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng r\u1eddi \u0111i.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Theo_doi_truoc_khi_dua_ra_loi_tu_choi\"><\/span>7. Theo d\u00f5i tr\u01b0\u1edbc khi \u0111\u01b0a ra l\u1eddi t\u1eeb ch\u1ed1i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Khi ch\u01b0a th\u1ec3 gi\u1ea3i quy\u1ebft v\u00e0 \u0111\u01b0a ra \u0111\u00e1p \u00e1n ch\u00ednh x\u00e1c cho nhu c\u1ea7u, mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n kh\u00f4ng n\u00ean v\u1ed9i v\u00e0ng \u0111\u01b0a ra c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3. T\u1ed1t nh\u1ea5t l\u00e0 h\u00e3y l\u1eafng nghe, ghi nh\u1eadn v\u1ea5n \u0111\u1ec1 t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 h\u1eb9n v\u1edbi kh\u00e1ch h\u00e0ng th\u1eddi gian x\u1eed l\u00fd v\u00e0 th\u00f4ng b\u00e1o ch\u00ednh x\u00e1c.<\/p>\n<p>Trong qu\u00e1 tr\u00ecnh ch\u1edd \u0111\u1ee3i gi\u1ea3i quy\u1ebft, h\u00e3y th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9 \u0111\u1ec3 t\u1ea1o s\u1ef1 an t\u00e2m cho kh\u00e1ch h\u00e0ng. \u0110\u1eebng n\u00ean ch\u1ec9 ghi nh\u1eadn v\u00e0 \u0111\u1ec3 \u0111\u00f3 s\u1ebd l\u00e0m m\u1ea5t l\u00f2ng kh\u00e1ch h\u00e0ng do h\u1ecd c\u1ea3m th\u1ea5y kh\u00f4ng \u0111\u01b0\u1ee3c quan t\u00e2m, th\u1ea5t v\u1ecdng v\u00e0 kh\u00f3 ch\u1ecbu.<\/p>\n<figure id=\"attachment_11148\" aria-describedby=\"caption-attachment-11148\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11148 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-4.jpg\" alt=\"c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng\" width=\"768\" height=\"768\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-4.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-4-400x400.jpg 400w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-4-280x280.jpg 280w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/cach-tu-choi-khach-hang-4-150x150.jpg 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11148\" class=\"wp-caption-text\">B\u1ea1n c\u00f3 th\u1ec3 h\u1eb9n th\u1eddi gian tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng khi ch\u01b0a th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3. (Ngu\u1ed3n: freepik.com)<\/figcaption><\/figure>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 c\u00e1c g\u1ee3i \u00fd v\u1ec1 c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3. Hy v\u1ecdng c\u00e1c g\u1ee3i \u00fd n\u00e0y s\u1ebd h\u1eefu \u00edch cho c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n v\u00e0 gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n thi\u1ebft m\u00e0 kh\u00f4ng l\u00e0m m\u1ea5t l\u00f2ng kh\u00e1ch h\u00e0ng.<\/p>\n<p>Ngu\u1ed3n tham kh\u1ea3o:<\/p>\n<ul>\n<li>Omicall (01\/09\/2023), C\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng kh\u00e9o l\u00e9o kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng [online] omicall.com. C\u00f3 t\u1ea1i: https:\/\/omicall.com\/cach-tu-choi-khach-hang\/<\/li>\n<\/ul>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;11143&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;7 c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3, kh\u00f4ng g\u00e2y kh\u00f3 ch\u1ecbu&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u1ec1u s\u1ebd c\u00f3 nhu c\u1ea7u kh\u00e1c nhau v\u00e0 kh\u00f4ng ph\u1ea3i tr\u01b0\u1eddng h\u1ee3p n\u00e0o doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng. Tuy nhi\u00ean, c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 kh\u00f4ng l\u00e0m m\u1ea5t l\u00f2ng h\u1ecd v\u00e0 \u0111\u1ec3 h\u1ecd kh\u00f4ng r\u1eddi b\u1ecf doanh nghi\u1ec7p. C\u00f9ng Vbee AI t\u00ecm hi\u1ec3u ngay sau \u0111\u00e2y [&#8230;]\n","protected":false},"author":7,"featured_media":11146,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[],"class_list":["post-11143","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ky-nang-ban-hang"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=11143"}],"version-history":[{"count":3,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11143\/revisions"}],"predecessor-version":[{"id":11225,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11143\/revisions\/11225"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/11146"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=11143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=11143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=11143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}