{"id":11071,"date":"2023-09-26T08:00:08","date_gmt":"2023-09-26T01:00:08","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=11071"},"modified":"2023-09-26T15:24:20","modified_gmt":"2023-09-26T08:24:20","slug":"cham-soc-khach-hang-cu","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/","title":{"rendered":"M\u1eb9o ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 hi\u1ec7u qu\u1ea3 d\u1ec5 \u00e1p d\u1ee5ng"},"content":{"rendered":"<p><strong>Kh\u00e1ch h\u00e0ng c\u0169 l\u00e0 m\u1ed9t ngu\u1ed3n t\u00e0i nguy\u00ean qu\u00fd gi\u00e1 m\u00e0 doanh nghi\u1ec7p kh\u00f4ng n\u00ean b\u1ecf qua. Tuy nhi\u00ean, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3? C\u00f9ng Vbee AI t\u00ecm hi\u1ec3u c\u00e1c b\u00ed quy\u1ebft qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!<\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Vi_sao_can_cham_soc_khach_hang_cu\" >V\u00ec sao c\u1ea7n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Bi_quyet_cham_soc_khach_hang_cu_hieu_qua\" >B\u00ed quy\u1ebft ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 hi\u1ec7u qu\u1ea3<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Xac_dinh_va_cham_soc_dung_doi_tuong_khach_hang\" >X\u00e1c \u0111\u1ecbnh v\u00e0 ch\u0103m s\u00f3c \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Duy_tri_lien_lac_dinh_ky_voi_khach_hang_cu\" >Duy tr\u00ec li\u00ean l\u1ea1c \u0111\u1ecbnh k\u1ef3 v\u1edbi kh\u00e1ch h\u00e0ng c\u0169<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Tang_qua_the_hien_su_quan_tam_den_khach_hang\" >T\u1eb7ng qu\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Khuyen_khich_review_san_pham\" >Khuy\u1ebfn kh\u00edch review s\u1ea3n ph\u1ea9m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Chu_y_den_van_de_cua_khach_hang_va_dua_ra_giai_phap_thich_hop\" >Ch\u00fa \u00fd \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p th\u00edch h\u1ee3p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Dao_tao_doi_ngu_cham_soc_chuyen_nghiep\" >\u0110\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c chuy\u00ean nghi\u1ec7p<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Goi_y_mau_tin_nhan_cham_soc_khach_hang_cu_thong_dung_nhat\" >G\u1ee3i \u00fd m\u1eabu tin nh\u1eafn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 th\u00f4ng d\u1ee5ng nh\u1ea5t<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#1_Mau_tin_nhan_moi_chao_mua_hang_thong_bao_khuyen_mai\" >1. M\u1eabu tin nh\u1eafn m\u1eddi ch\u00e0o mua h\u00e0ng, th\u00f4ng b\u00e1o khuy\u1ebfn m\u00e3i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#2_Tin_nhan_tri_an_vao_cac_dip_le_dac_biet\" >2. Tin nh\u1eafn tri \u00e2n v\u00e0o c\u00e1c d\u1ecbp l\u1ec5 \u0111\u1eb7c bi\u1ec7t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#3_Tin_nhan_khuyen_khich_danh_gia_va_phan_hoi\" >3. Tin nh\u1eafn khuy\u1ebfn kh\u00edch \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#4_mau_kich_ban_cham_soc_khach_hang_cu_qua_dien_thoai\" >4 m\u1eabu k\u1ecbch b\u1ea3n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 qua \u0111i\u1ec7n tho\u1ea1i<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#1_Kich_ban_nhac_lich_hen_khach_hang\" >1. K\u1ecbch b\u1ea3n nh\u1eafc l\u1ecbch h\u1eb9n kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#2_Kich_ban_thong_bao_diem\" >2. K\u1ecbch b\u1ea3n th\u00f4ng b\u00e1o \u0111i\u1ec3m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#3_Kich_ban_giao_hang\" >3. K\u1ecbch b\u1ea3n giao h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#4_Kich_ban_khao_sat_chat_luong_dich_vu_khach_hang\" >4. K\u1ecbch b\u1ea3n kh\u1ea3o s\u00e1t ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/vbee.ai\/blog\/cham-soc-khach-hang-cu\/#Cham_soc_khach_hang_cu_nhanh_gon_bang_Tong_dai_tu_dong_Vbee_AICall_Cloud\" >Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 nhanh g\u1ecdn b\u1eb1ng T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng Vbee AICall Cloud<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Vi_sao_can_cham_soc_khach_hang_cu\"><\/span>V\u00ec sao c\u1ea7n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Kh\u00e1ch h\u00e0ng c\u0169 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea tr\u00ean d\u1eef li\u1ec7u kinh doanh c\u1ee7a doanh nghi\u1ec7p, h\u1ecd c\u00f2n l\u00e0 c\u1ed9t tr\u1ee5 quan tr\u1ecdng gi\u00fap doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ph\u00e1t tri\u1ec3n v\u00e0 th\u1ecbnh v\u01b0\u1ee3ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c l\u00fd do chi ti\u1ebft v\u1ec1 t\u1ea1i sao vi\u1ec7c n\u00e0y l\u1ea1i quan tr\u1ecdng \u0111\u1ebfn v\u1eady:<\/p>\n<ul>\n<li><strong>T\u1ed1i \u01afu H\u00f3a Chi Ph\u00ed Qu\u1ea3ng C\u00e1o<\/strong><\/li>\n<\/ul>\n<p>M\u1ed9t trong nh\u1eefng l\u1ee3i \u00edch l\u1edbn nh\u1ea5t c\u1ee7a vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 l\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed. Theo c\u00e1c nghi\u00ean c\u1ee9u, chi ph\u00ed \u0111\u1ec3 gi\u1eef ch\u00e2n m\u1ed9t kh\u00e1ch h\u00e0ng c\u0169 th\u1ea5p h\u01a1n nhi\u1ec1u so v\u1edbi vi\u1ec7c t\u00ecm ki\u1ebfm m\u1ed9t kh\u00e1ch h\u00e0ng m\u1edbi.<\/p>\n<ul>\n<li><strong>Quy Lu\u1eadt 80\/20<\/strong><\/li>\n<\/ul>\n<p>Quy lu\u1eadt 80\/20, c\u00f2n \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn nh\u01b0 quy lu\u1eadt Pareto \u0111\u00e3 ch\u1ec9 r\u00f5 r\u1eb1ng 80% doanh thu th\u01b0\u1eddng \u0111\u1ebfn t\u1eeb 20% kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y ch\u1ee9ng minh r\u1eb1ng vi\u1ec7c t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng c\u0169 c\u00f3 th\u1ec3 mang l\u1ea1i l\u1ee3i nhu\u1eadn \u0111\u00e1ng k\u1ec3.<\/p>\n<ul>\n<li><strong>T\u1ea1o D\u1ef1ng Kh\u00e1ch H\u00e0ng Trung Th\u00e0nh<\/strong><\/li>\n<\/ul>\n<p>Kh\u00e1ch h\u00e0ng c\u0169 th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh n\u1ebfu h\u1ecd \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c \u0111\u00fang c\u00e1ch, b\u1edfi h\u1ecd kh\u00f4ng ch\u1ec9 ti\u1ebfp t\u1ee5c mua s\u1eafm m\u00e0 c\u00f2n c\u00f3 kh\u1ea3 n\u0103ng gi\u1edbi thi\u1ec7u doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111\u1ebfn v\u1edbi ng\u01b0\u1eddi kh\u00e1c.<\/p>\n<ul>\n<li><strong>Ti\u1ebfp Th\u1ecb Truy\u1ec1n Mi\u1ec7ng<\/strong><\/li>\n<\/ul>\n<p>Kh\u00e1ch h\u00e0ng c\u0169 l\u00e0 ngu\u1ed3n l\u1ef1c qu\u00fd gi\u00e1 \u0111\u1ec3 th\u1ef1c hi\u1ec7n ti\u1ebfp th\u1ecb truy\u1ec1n mi\u1ec7ng. H\u1ecd \u0111\u00e3 tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n v\u00e0 c\u00f3 th\u1ec3 chia s\u1ebb c\u1ea3m nh\u1eadn c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean v\u00e0 ch\u00e2n th\u1ef1c, gi\u00fap t\u0103ng c\u01b0\u1eddng h\u00ecnh \u1ea3nh v\u00e0 uy t\u00edn c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<ul>\n<li><strong>G\u00e2y D\u1ef1ng N\u1ec1n T\u1ea3ng V\u1eefng Ch\u1eafc Cho S\u1ef1 Ph\u00e1t Tri\u1ec3n<\/strong><\/li>\n<\/ul>\n<p>Vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 kh\u00f4ng ch\u1ec9 gi\u00fap t\u0103ng doanh thu ng\u1eafn h\u1ea1n m\u00e0 c\u00f2n gi\u00fap x\u00e2y d\u1ef1ng m\u1ed9t n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc cho s\u1ef1 ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<figure id=\"attachment_11074\" aria-describedby=\"caption-attachment-11074\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11074 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/vi-sao-can-cham-soc-khach-hang-cu.jpg\" alt=\"Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 \u0111em l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb b\u1ec1n v\u1eefng cho doanh nghi\u1ec7p\" width=\"768\" height=\"432\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/vi-sao-can-cham-soc-khach-hang-cu.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/vi-sao-can-cham-soc-khach-hang-cu-711x400.jpg 711w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11074\" class=\"wp-caption-text\">Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 \u0111em l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb b\u1ec1n v\u1eefng cho doanh nghi\u1ec7p (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Bi_quyet_cham_soc_khach_hang_cu_hieu_qua\"><\/span>B\u00ed quy\u1ebft ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 hi\u1ec7u qu\u1ea3<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Xac_dinh_va_cham_soc_dung_doi_tuong_khach_hang\"><\/span>X\u00e1c \u0111\u1ecbnh v\u00e0 ch\u0103m s\u00f3c \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u1ec3 c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb c\u00f3 hi\u1ec7u qu\u1ea3, vi\u1ec7c \u0111\u1ea7u ti\u00ean b\u1ea1n c\u1ea7n l\u00e0m l\u00e0 x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau. Doanh nghi\u1ec7p c\u1ea7n ph\u00e2n lo\u1ea1i c\u1ea9n th\u1eadn gi\u1eefa kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 c\u0169 \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb v\u00e0 kinh doanh. Vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u00e0 ch\u0103m s\u00f3c \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng gi\u00fap tr\u00e1nh vi\u1ec7c g\u1eedi th\u00f4ng tin ho\u1eb7c \u01b0u \u0111\u00e3i kh\u00f4ng ph\u00f9 h\u1ee3p, t\u1eeb \u0111\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t v\u00e0 uy t\u00edn c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p>N\u00ean \u00e1p d\u1ee5ng c\u00e1c ch\u00ednh s\u00e1ch nh\u01b0 ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft, \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c (cho kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p), v\u00e0 c\u00e1c \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t. Vi\u1ec7c n\u00e0y s\u1ebd kh\u00edch l\u1ec7 kh\u00e1ch h\u00e0ng c\u0169 ti\u1ebfp t\u1ee5c quan t\u00e2m v\u00e0 quay l\u1ea1i s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 khi c\u1ea7n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Duy_tri_lien_lac_dinh_ky_voi_khach_hang_cu\"><\/span>Duy tr\u00ec li\u00ean l\u1ea1c \u0111\u1ecbnh k\u1ef3 v\u1edbi kh\u00e1ch h\u00e0ng c\u0169<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng trong vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 l\u00e0 duy tr\u00ec s\u1ef1 k\u1ebft n\u1ed1i v\u00e0 t\u01b0\u01a1ng t\u00e1c th\u01b0\u1eddng xuy\u00ean. Vi\u1ec7c n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap kh\u00e1ch h\u00e0ng c\u00f3 \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u, m\u00e0 c\u00f2n khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c quan t\u00e2m sau khi \u0111\u00e3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/p>\n<p>C\u00f3 nhi\u1ec1u c\u00e1ch \u0111\u1ec3 doanh nghi\u1ec7p c\u00f3 th\u1ec3 duy tr\u00ec li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch h\u00e0ng, t\u1eeb vi\u1ec7c g\u1ecdi \u0111i\u1ec7n \u0111\u1ec3 h\u1ecfi th\u0103m \u0111\u1ebfn vi\u1ec7c g\u1eedi email marketing v\u00e0 tin nh\u1eafn, g\u1ecdi \u0111i\u1ec7n ch\u0103m s\u00f3c. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin m\u1edbi cho kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tang_qua_the_hien_su_quan_tam_den_khach_hang\"><\/span>T\u1eb7ng qu\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Ngo\u00e0i vi\u1ec7c c\u1eadp nh\u1eadt th\u00f4ng tin v\u00e0 h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch \u0111\u1ec1u \u0111\u1eb7n, doanh nghi\u1ec7p c\u0169ng n\u00ean t\u1eadn c\u01a1 h\u1ed9i n\u00e0y \u0111\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c s\u1ea3n ph\u1ea9m m\u1edbi v\u1eeba \u0111\u01b0\u1ee3c ra m\u1eaft. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 m\u1edf r\u1ed9ng l\u1ef1a ch\u1ecdn cho kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n gi\u00fap h\u1ecd hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c l\u1ee3i \u00edch, t\u00ednh n\u0103ng v\u00e0 c\u00e1ch s\u1eed d\u1ee5ng c\u1ee7a s\u1ea3n ph\u1ea9m m\u1edbi.<\/p>\n<p>\u0110\u1ec3 l\u00e0m cho th\u00f4ng \u0111i\u1ec7p n\u00e0y th\u00eam ph\u1ea7n thuy\u1ebft ph\u1ee5c, b\u1ea1n n\u00ean cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 c\u00e1c l\u1ee3i \u00edch c\u1ee5 th\u1ec3, t\u00ednh n\u0103ng \u0111\u1ed9c \u0111\u00e1o v\u00e0 h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m m\u1edbi. B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c h\u00ecnh th\u1ee9c truy\u1ec1n th\u00f4ng nh\u01b0 email marketing, video h\u01b0\u1edbng d\u1eabn, ho\u1eb7c b\u00e0i vi\u1ebft tr\u00ean blog \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin n\u00e0y.<\/p>\n<p>\u0110\u1ed3ng th\u1eddi, vi\u1ec7c t\u1eb7ng qu\u00e0 cho kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 khuy\u1ebfn kh\u00edch h\u1ecd quay l\u1ea1i v\u00e0 ti\u1ebfp t\u1ee5c mua s\u1eafm. C\u00e1c ph\u1ea7n qu\u00e0 c\u00f3 th\u1ec3 l\u00e0 voucher gi\u1ea3m gi\u00e1, s\u1ea3n ph\u1ea9m d\u00f9ng th\u1eed, ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 \u0111i\u1ec3m th\u01b0\u1edfng trong ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft.<\/p>\n<figure id=\"attachment_11075\" aria-describedby=\"caption-attachment-11075\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11075\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/tang-qua-cho-khach-hang-cu.jpg\" alt=\"T\u1eb7ng qu\u00e0 cho kh\u00e1ch h\u00e0ng c\u0169 \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c quay l\u1ea1i mua s\u1eafm.\" width=\"768\" height=\"513\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/tang-qua-cho-khach-hang-cu.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/tang-qua-cho-khach-hang-cu-599x400.jpg 599w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11075\" class=\"wp-caption-text\">T\u1eb7ng qu\u00e0 cho kh\u00e1ch h\u00e0ng c\u0169 \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c quay l\u1ea1i mua s\u1eafm (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Khuyen_khich_review_san_pham\"><\/span>Khuy\u1ebfn kh\u00edch review s\u1ea3n ph\u1ea9m<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i ho\u1eb7c gi\u1ea3m gi\u00e1 cho l\u1ea7n mua s\u1eafm ti\u1ebfp theo nh\u01b0 m\u1ed9t c\u00e1ch \u0111\u1ec3 kh\u00edch l\u1ec7 kh\u00e1ch h\u00e0ng vi\u1ebft \u0111\u00e1nh gi\u00e1. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed cho c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o truy\u1ec1n th\u1ed1ng, m\u00e0 c\u00f2n t\u0103ng c\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft v\u00e0 th\u00e2n thi\u1ebft gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n<p>Nh\u1eefng \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c t\u1eeb kh\u00e1ch h\u00e0ng c\u0169 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb, tr\u00ean trang web c\u1ee7a doanh nghi\u1ec7p, ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 trong c\u00e1c qu\u1ea3ng c\u00e1o truy\u1ec1n h\u00ecnh v\u00e0 tr\u1ef1c tuy\u1ebfn, gi\u00fap t\u0103ng s\u1ef1 tin t\u01b0\u1edfng v\u00e0 uy t\u00edn c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<figure id=\"attachment_11076\" aria-describedby=\"caption-attachment-11076\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11076\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/khuyen-khich-khach-hang-review-san-pham.jpg\" alt=\"Khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng review s\u1ea3n ph\u1ea9m \u0111\u1ec3 gia t\u0103ng kh\u00e1ch h\u00e0ng m\u1edbi\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/khuyen-khich-khach-hang-review-san-pham.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/khuyen-khich-khach-hang-review-san-pham-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11076\" class=\"wp-caption-text\">Khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng review s\u1ea3n ph\u1ea9m \u0111\u1ec3 gia t\u0103ng kh\u00e1ch h\u00e0ng m\u1edbi (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Chu_y_den_van_de_cua_khach_hang_va_dua_ra_giai_phap_thich_hop\"><\/span>Ch\u00fa \u00fd \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p th\u00edch h\u1ee3p<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>T\u1ea1o m\u1ed9t tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c b\u00e1n h\u00e0ng, m\u00e0 c\u00f2n li\u00ean quan \u0111\u1ebfn vi\u1ec7c gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd sau khi h\u1ecd \u0111\u00e3 mua s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. H\u00e3y nh\u1edb r\u1eb1ng, vi\u1ec7c h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ra m\u1ed9t \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh m\u1ebd v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i.<\/p>\n<p>Khi b\u1ea1n ch\u0103m s\u00f3c v\u00e0 gi\u00fap \u0111\u1ee1 kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecd s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch t\u1ed1i \u01b0u, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng v\u00e0 t\u1ef1 tin h\u01a1n v\u1ec1 quy\u1ebft \u0111\u1ecbnh mua c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap h\u1ecd ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n m\u00e0 c\u00f2n th\u00fac \u0111\u1ea9y kh\u1ea3 n\u0103ng mua h\u00e0ng l\u1ea1i trong t\u01b0\u01a1ng lai. T\u1eeb \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd tr\u1edf th\u00e0nh ngu\u1ed3n cung c\u1ea5p ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c v\u00e0 c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n cho ng\u01b0\u1eddi kh\u00e1c, t\u1ea1o ra hi\u1ec7u \u1ee9ng lan truy\u1ec1n t\u00edch c\u1ef1c \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Dao_tao_doi_ngu_cham_soc_chuyen_nghiep\"><\/span>\u0110\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c chuy\u00ean nghi\u1ec7p<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng l\u00e0 tr\u1ee5 c\u1ed9t quan tr\u1ecdng trong vi\u1ec7c t\u1ea1o ra doanh thu cho doanh nghi\u1ec7p. Do \u0111\u00f3, vi\u1ec7c \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed9t \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u00f3 k\u1ef9 n\u0103ng v\u00e0 chuy\u00ean nghi\u1ec7p l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 thi\u1ebfu.<\/p>\n<p>\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, doanh nghi\u1ec7p c\u1ea7n t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i t\u1eadp hu\u1ea5n v\u00e0 chia s\u1ebb kinh nghi\u1ec7m t\u1eeb nh\u1eefng ng\u01b0\u1eddi b\u00e1n h\u00e0ng xu\u1ea5t s\u1eafc nh\u1ea5t. M\u1ee5c ti\u00eau l\u00e0 gi\u00fap nh\u00e2n vi\u00ean n\u00e2ng cao k\u1ef9 n\u0103ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng trong c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169.<\/p>\n<figure id=\"attachment_11217\" aria-describedby=\"caption-attachment-11217\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11217\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/doi-ngu-cham-soc-khach-hang.jpg\" alt=\"C\u00f3 \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p s\u1ebd gi\u00fap gi\u00e1n ti\u1ebfp t\u1ea1o doanh thu cho doanh nghi\u1ec7p (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"292\" \/><figcaption id=\"caption-attachment-11217\" class=\"wp-caption-text\">C\u00f3 \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p s\u1ebd gi\u00fap gi\u00e1n ti\u1ebfp t\u1ea1o doanh thu cho doanh nghi\u1ec7p (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Goi_y_mau_tin_nhan_cham_soc_khach_hang_cu_thong_dung_nhat\"><\/span>G\u1ee3i \u00fd m\u1eabu tin nh\u1eafn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 th\u00f4ng d\u1ee5ng nh\u1ea5t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Mau_tin_nhan_moi_chao_mua_hang_thong_bao_khuyen_mai\"><\/span>1. M\u1eabu tin nh\u1eafn m\u1eddi ch\u00e0o mua h\u00e0ng, th\u00f4ng b\u00e1o khuy\u1ebfn m\u00e3i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Ch\u00fang t\u00f4i r\u1ea5t bi\u1ebft \u01a1n s\u1ef1 \u1ee7ng h\u1ed9 c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi [T\u00ean Doanh Nghi\u1ec7p] trong th\u1eddi gian v\u1eeba qua. \u0110\u1ec3 k\u1ef7 ni\u1ec7m [S\u1ef1 ki\u1ec7n ho\u1eb7c d\u1ecbp l\u1ec5], ch\u00fang t\u00f4i tr\u00e2n tr\u1ecdng g\u1eedi t\u1eb7ng b\u1ea1n m\u1ed9t m\u00e3 gi\u1ea3m gi\u00e1 50% cho vi\u1ec7c mua s\u1eafm c\u00e1c s\u1ea3n ph\u1ea9m [Danh m\u1ee5c s\u1ea3n ph\u1ea9m]. Ch\u01b0\u01a1ng tr\u00ecnh \u00e1p d\u1ee5ng t\u1eeb [Ng\u00e0y b\u1eaft \u0111\u1ea7u] \u0111\u1ebfn [Ng\u00e0y k\u1ebft th\u00fac] t\u1ea1i t\u1ea5t c\u1ea3 c\u00e1c c\u1eeda h\u00e0ng c\u1ee7a [T\u00ean Doanh Nghi\u1ec7p].<\/p>\n<p>K\u00ednh g\u1eedi Qu\u00fd kh\u00e1ch h\u00e0ng y\u00eau qu\u00fd, [T\u00ean Doanh Nghi\u1ec7p] v\u1eeba m\u1edbi gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m m\u1edbi &#8211; [T\u00ean S\u1ea3n Ph\u1ea9m]. Ch\u00fang t\u00f4i h\u00e2n h\u1ea1nh t\u1eb7ng b\u1ea1n m\u1ed9t m\u00e3 voucher tr\u1ecb gi\u00e1 200,000\u0111 \u0111\u1ec3 b\u1ea1n c\u00f3 c\u01a1 h\u1ed9i tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m m\u1edbi n\u00e0y. L\u01b0u \u00fd: Voucher n\u00e0y ch\u1ec9 \u00e1p d\u1ee5ng cho s\u1ea3n ph\u1ea9m m\u1edbi v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p v\u1edbi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i kh\u00e1c.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Tin_nhan_tri_an_vao_cac_dip_le_dac_biet\"><\/span>2. Tin nh\u1eafn tri \u00e2n v\u00e0o c\u00e1c d\u1ecbp l\u1ec5 \u0111\u1eb7c bi\u1ec7t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Nh\u1eefng d\u1ecbp l\u1ec5 t\u1ebft v\u00e0 sinh nh\u1eadt l\u00e0 c\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi \u0111\u1ec3 doanh nghi\u1ec7p th\u1ec3 hi\u1ec7n l\u00f2ng bi\u1ebft \u01a1n v\u00e0 quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 m\u1eabu tin nh\u1eafn d\u00e0nh cho c\u00e1c d\u1ecbp n\u00e0y:<\/p>\n<p>Ch\u00fac m\u1eebng ng\u00e0y ph\u1ee5 n\u1eef 20\/10: V\u1edbi t\u1ea5t c\u1ea3 t\u00ecnh c\u1ea3m, [T\u00ean Doanh Nghi\u1ec7p] k\u00ednh ch\u00fac qu\u00fd kh\u00e1ch h\u00e0ng ng\u00e0y 20\/10 tr\u00e0n \u0111\u1ea7y ni\u1ec1m vui v\u00e0 h\u1ea1nh ph\u00fac. Mong r\u1eb1ng m\u1ed7i ng\u00e0y b\u1ea1n lu\u00f4n t\u1ecfa s\u00e1ng v\u00e0 y\u00eau \u0111\u1eddi. \u0110\u1eb7c bi\u1ec7t, ch\u00fang t\u00f4i g\u1eedi t\u1eb7ng voucher gi\u1ea3m 10% khi mua s\u1eafm t\u1eeb 20\/10 \u0111\u1ebfn 30\/10. H\u00e3y t\u1eadn h\u01b0\u1edfng \u01b0u \u0111\u00e3i n\u00e0y!<\/p>\n<p>Ch\u00fac m\u1eebng n\u0103m m\u1edbi: [T\u00ean Doanh Nghi\u1ec7p] tr\u00e2n tr\u1ecdng c\u1ea3m \u01a1n s\u1ef1 tin t\u01b0\u1edfng v\u00e0 \u1ee7ng h\u1ed9 c\u1ee7a qu\u00fd kh\u00e1ch trong su\u1ed1t th\u1eddi gian v\u1eeba qua. S\u1ef1 \u1ee7ng h\u1ed9 c\u1ee7a b\u1ea1n l\u00e0 \u0111\u1ed9ng l\u1ef1c l\u1edbn nh\u1ea5t cho ch\u00fang t\u00f4i. Ch\u00fang t\u00f4i k\u00ednh ch\u00fac b\u1ea1n m\u1ed9t k\u1ef3 ngh\u1ec9 l\u1ec5 tr\u00e0n \u0111\u1ea7y ni\u1ec1m vui v\u00e0 \u00fd ngh\u0129a.<\/p>\n<p>Ch\u00fac m\u1eebng sinh nh\u1eadt: [T\u00ean Doanh Nghi\u1ec7p] k\u00ednh ch\u00fac qu\u00fd kh\u00e1ch m\u1ed9t sinh nh\u1eadt vui v\u1ebb, tr\u00e0n \u0111\u1ea7y ni\u1ec1m vui v\u00e0 may m\u1eafn. \u0110\u1eb7c bi\u1ec7t, ch\u00fang t\u00f4i g\u1eedi t\u1eb7ng b\u1ea1n voucher 100,000\u0111 \u0111\u1ec3 mua s\u1eafm. Voucher n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c trong 30 ng\u00e0y. Ch\u00fac m\u1eebng sinh nh\u1eadt v\u00e0 c\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 lu\u00f4n \u1ee7ng h\u1ed9 ch\u00fang t\u00f4i!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Tin_nhan_khuyen_khich_danh_gia_va_phan_hoi\"><\/span>3. Tin nh\u1eafn khuy\u1ebfn kh\u00edch \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u1ec3 kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch trong vi\u1ec7c cung c\u1ea5p ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u00e1nh gi\u00e1, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c m\u1eabu tin nh\u1eafn sau:<\/p>\n<ul>\n<li><strong>M\u1eabu 1<\/strong>: Ch\u00e0o qu\u00fd kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i r\u1ea5t bi\u1ebft \u01a1n s\u1ef1 tin t\u01b0\u1edfng v\u00e0 \u1ee7ng h\u1ed9 c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi [T\u00ean Doanh Nghi\u1ec7p]. \u0110\u1ec3 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5 b\u1ea1n t\u1ed1t h\u01a1n trong t\u01b0\u01a1ng lai, ch\u00fang t\u00f4i k\u00ednh m\u1eddi b\u1ea1n \u0111\u00e1nh gi\u00e1 s\u1ea3n ph\u1ea9m v\u00e0 cung c\u1ea5p g\u00f3p \u00fd c\u1ee7a m\u00ecnh. Tr\u00e2n tr\u1ecdng c\u1ea3m \u01a1n b\u1ea1n!<\/li>\n<li><strong>M\u1eabu 2<\/strong>: Ch\u00e0o [T\u00ean Kh\u00e1ch H\u00e0ng], c\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 ch\u1ecdn mua s\u1eafm t\u1ea1i [T\u00ean Doanh Nghi\u1ec7p]. N\u1ebfu b\u1ea1n h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a ch\u00fang t\u00f4i, xin h\u00e3y \u0111\u1ec3 l\u1ea1i \u0111\u00e1nh gi\u00e1 5 sao \u0111\u1ec3 nh\u1eadn m\u00e3 gi\u1ea3m gi\u00e1 30% cho l\u1ea7n mua h\u00e0ng ti\u1ebfp theo. Ch\u00fang t\u00f4i r\u1ea5t vinh d\u1ef1 \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 b\u1ea1n.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"4_mau_kich_ban_cham_soc_khach_hang_cu_qua_dien_thoai\"><\/span>4 m\u1eabu k\u1ecbch b\u1ea3n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 qua \u0111i\u1ec7n tho\u1ea1i<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Kich_ban_nhac_lich_hen_khach_hang\"><\/span>1. K\u1ecbch b\u1ea3n nh\u1eafc l\u1ecbch h\u1eb9n kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Xin ch\u00e0o [T\u00ean Kh\u00e1ch H\u00e0ng], em g\u1ecdi \u0111\u1ebfn t\u1eeb b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a spa Vbee \u0111\u1ec3 nh\u1eafc l\u1ecbch h\u1eb9n l\u00e0m \u0111\u1eb9p. Anh\/ch\u1ecb c\u00f3 \u0111\u1eb7t l\u1ecbch h\u1eb9n l\u00e0m \u0111\u1eb9p t\u1ea1i spa Vbee, v\u00e0o l\u00fac 10h30 ng\u00e0y 16\/12\/2021, \u0111\u1ecba ch\u1ec9 s\u1ed1 4 Nguy\u1ec5n \u0110\u00ecnh Chi\u1ec3u, ph\u01b0\u1eddng \u0110a Kao, Qu\u1eadn 1. Anh\/ch\u1ecb vui l\u00f2ng x\u00e1c nh\u1eadn s\u1ebd \u0111\u1ebfn spa b\u1eb1ng c\u00e1ch nh\u1ea5n ph\u00edm 1. Nh\u1ea5n ph\u00edm 2 n\u1ebfu danh_xung mu\u1ed1n thay \u0111\u1ed5i th\u1eddi gian h\u1eb9n. Nh\u1ea5n ph\u00edm 3 \u0111\u1ec3 g\u1eb7p b\u1ed9 ph\u1eadn t\u01b0 v\u1ea5n vi\u00ean. Xin c\u1ea3m \u01a1n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Kich_ban_thong_bao_diem\"><\/span>2. K\u1ecbch b\u1ea3n th\u00f4ng b\u00e1o \u0111i\u1ec3m<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Xin ch\u00e0o qu\u00fd ph\u1ee5 huynh c\u1ee7a em [T\u00ean h\u1ecdc sinh], [M\u00e3 s\u1ed1 h\u1ecdc sinh], [L\u1edbp]. Ch\u00fang t\u00f4i g\u1ecdi \u0111\u1ebfn t\u1eeb tr\u01b0\u1eddng trung h\u1ecdc ph\u1ed5 th\u00f4ng Chu V\u0103n An. Xin th\u00f4ng b\u00e1o \u0111\u1ebfn qu\u00fd ph\u1ee5 huynh \u0111i\u1ec3m s\u1ed1 h\u1ecdc k\u00ec 1 c\u1ee7a em [T\u00ean h\u1ecdc sinh] nh\u01b0 sau: To\u00e1n\u2026, V\u0103n\u2026, Anh&#8230;B\u1ea5m ph\u00edm 1 \u0111\u1ec3 nghe l\u1ea1i \u0111i\u1ec3m s\u1ed1. B\u1ea5m ph\u00edm 2 \u0111\u1ec3 g\u1eb7p b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 n\u1ebfu c\u1ea7n. Xin c\u1ea3m \u01a1n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Kich_ban_giao_hang\"><\/span>3. K\u1ecbch b\u1ea3n giao h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Xin ch\u00e0o qu\u00fd kh\u00e1ch, \u0111\u00e2y l\u00e0 cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng t\u1eeb c\u00f4ng ty giao h\u00e0ng ti\u1ebft ki\u1ec7m Vbee. Hi\u1ec7n t\u1ea1i qu\u00fd kh\u00e1ch c\u00f3 \u0111\u1eb7t \u0111\u01a1n h\u00e0ng l\u00e0\u2026,m\u00e3 \u0111\u01a1n h\u00e0ng l\u00e0\u2026,gi\u00e1 tr\u1ecb\u2026,\u0111ang trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n t\u1eeb th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, sau 2 \u0111\u1ebfn 3 ng\u00e0y s\u1ebd \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n \u0111\u1ebfn t\u1ec9nh \u0110\u1ed3ng Nai, v\u00e0 trong 24h s\u1ebd giao \u0111\u1ebfn qu\u00fd kh\u00e1ch. B\u1ea5m ph\u00edm 1 \u0111\u1ec3 x\u00e1c nh\u1eadn h\u00e0i l\u00f2ng v\u1edbi qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n n\u00e0y. B\u1ea5m ph\u00edm 2 \u0111\u1ec3 g\u1eb7p b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng n\u1ebfu c\u1ea7n. Xin c\u1ea3m \u01a1n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Kich_ban_khao_sat_chat_luong_dich_vu_khach_hang\"><\/span>4. K\u1ecbch b\u1ea3n kh\u1ea3o s\u00e1t ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>C\u1ea3m \u01a1n qu\u00fd kh\u00e1ch \u0111\u00e3 mua s\u1eafm t\u1ea1i c\u1eeda h\u00e0ng Vbee. \u0110\u1ec3 gi\u00fap c\u1eeda h\u00e0ng n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, qu\u00fd kh\u00e1ch vui l\u00f2ng d\u00e0nh ra \u00edt ph\u00fat \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 tr\u1ea3i nghi\u1ec7m mua s\u1eafm t\u1ea1i c\u1eeda h\u00e0ng. N\u1ebfu qu\u00fd kh\u00e1ch r\u1ea5t h\u00e0i l\u00f2ng, vui l\u00f2ng b\u1ea5m ph\u00edm 1. N\u1ebfu c\u1eeda h\u00e0ng c\u1ea7n c\u1ea3i thi\u1ec7n th\u00eam v\u1ec1 d\u1ecbch v\u1ee5, vui l\u00f2ng b\u1ea5m ph\u00edm 2. Xin c\u1ea3m \u01a1n.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cham_soc_khach_hang_cu_nhanh_gon_bang_Tong_dai_tu_dong_Vbee_AICall_Cloud\"><\/span>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 nhanh g\u1ecdn b\u1eb1ng T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng Vbee AICall Cloud<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng (hay c\u00f2n g\u1ecdi l\u00e0 Automated Call System\/Service trong ti\u1ebfng Anh) l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p t\u1ed5ng \u0111\u00e0i c\u00f3 kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c g\u1ecdi m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn h\u1ed7 tr\u1ee3 hi\u1ec7u qu\u1ea3 trong vi\u1ec7c giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, cho ph\u00e9p th\u1ef1c hi\u1ec7n h\u00e0ng tr\u0103m ho\u1eb7c th\u1eadm ch\u00ed h\u00e0ng ng\u00e0n cu\u1ed9c g\u1ecdi c\u00f9ng m\u1ed9t l\u00fac. T\u1ea5t c\u1ea3 n\u1ed9i dung cu\u1ed9c g\u1ecdi \u0111\u1ec1u \u0111\u01b0\u1ee3c t\u1ea1o l\u1eadp s\u1eb5n v\u1edbi k\u1ecbch b\u1ea3n \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n ho\u00e1 thi\u1ebft l\u1eadp m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p, gi\u00fap t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c telesale cho c\u00e1c doanh nghi\u1ec7p.<\/p>\n<p>\u0110\u1ec3 t\u1ed1i \u01b0u hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t, doanh nghi\u1ec7p c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn s\u1eed d\u1ee5ng T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng c\u1ee7a Vbee AI \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c c\u00f4ng vi\u1ec7c v\u1eadn h\u00e0nh, th\u1ee7 t\u1ee5c r\u01b0\u1eddm r\u00e0 g\u00e2y t\u1ed1n chi ph\u00ed.<\/p>\n<p><a href=\"https:\/\/vbee.ai\/aicall\">T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AICall<\/a> c\u1ee7a Vbee AI l\u00e0 m\u1ed9t trong s\u1ed1 nh\u1eefng ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 nh\u1eefng t\u00ednh n\u0103ng \u01b0u vi\u1ec7t nh\u01b0:<\/p>\n<ul>\n<li>D\u1ec5 d\u00e0ng thi\u1ebft l\u1eadp c\u00e1c cu\u1ed9c g\u1ecdi ra theo m\u1eabu k\u1ecbch b\u1ea3n \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng s\u1eb5n<\/li>\n<li>C\u00f3 h\u01a1n 50 ng\u00f4n ng\u1eef v\u00e0 200+ gi\u1ecdng \u0111\u1ecdc gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng l\u1ef1a ch\u1ecdn<\/li>\n<li>Cung c\u1ea5p c\u00e1c giao th\u1ee9c k\u1ebft n\u1ed1i d\u1eef li\u1ec7u qua API, Excel gi\u00fap doanh nghi\u1ec7p t\u00edch h\u1ee3p d\u1ec5 d\u00e0ng, linh ho\u1ea1t<\/li>\n<li>H\u1ec7 th\u1ed1ng ph\u00edm b\u1ea5m th\u00f4ng minh \u0111a l\u1edbp, nh\u1eafc nh\u1edf khi b\u1ea5m ph\u00edm sai, kh\u00f4ng b\u1ea5m ph\u00edm gi\u00fap t\u0103ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng<\/li>\n<li>B\u00e1o c\u00e1o chuy\u00ean nghi\u1ec7p t\u1eeb t\u1ed5ng quan \u0111\u1ebfn th\u1eddi gian th\u1ef1c v\u00e0 chi ti\u1ebft k\u1ebft qu\u1ea3 cu\u1ed9c g\u1ecdi<\/li>\n<\/ul>\n<figure id=\"attachment_11218\" aria-describedby=\"caption-attachment-11218\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11218\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/Vbee-AICall-Cloud.jpg\" alt=\"T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AICall c\u1ee7a Vbee AI (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/Vbee-AICall-Cloud.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/09\/Vbee-AICall-Cloud-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-11218\" class=\"wp-caption-text\">T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng AICall c\u1ee7a Vbee AI (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<p>Nh\u01b0 v\u1eady, \u0111\u00f3 l\u00e0 nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 hi\u1ec7u qu\u1ea3 m\u00e0 c\u00e1c doanh nghi\u1ec7p kh\u00f4ng n\u00ean b\u1ecf qua. V\u1edbi s\u1ef1 kh\u00e9o l\u00e9o trong vi\u1ec7c l\u1ef1a ch\u1ecdn v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p ph\u00f9 h\u1ee3p, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 th\u00e2n thi\u1ebft v\u00e0 trung th\u00e0nh v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y s\u1ebd \u0111\u00f3ng g\u00f3p quan tr\u1ecdng v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n li\u00ean t\u1ee5c c\u1ee7a doanh nghi\u1ec7p. N\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m chuy\u00ean nghi\u1ec7p \u0111\u1ec3 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, h\u00e3y li\u00ean h\u1ec7 v\u1edbi <a href=\"https:\/\/vbee.ai\/\">Vbee AI<\/a> \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n m\u1ed9t c\u00e1ch chi ti\u1ebft v\u00e0 k\u1ef9 l\u01b0\u1ee1ng nh\u1ea5t!<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;11071&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;M\u1eb9o ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 hi\u1ec7u qu\u1ea3 d\u1ec5 \u00e1p d\u1ee5ng&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 b\u00ecnh ch\u1ecdn)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Kh\u00e1ch h\u00e0ng c\u0169 l\u00e0 m\u1ed9t ngu\u1ed3n t\u00e0i nguy\u00ean qu\u00fd gi\u00e1 m\u00e0 doanh nghi\u1ec7p kh\u00f4ng n\u00ean b\u1ecf qua. Tuy nhi\u00ean, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3? C\u00f9ng Vbee AI t\u00ecm hi\u1ec3u c\u00e1c b\u00ed quy\u1ebft qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9! V\u00ec sao c\u1ea7n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169? Kh\u00e1ch [&#8230;]\n","protected":false},"author":4,"featured_media":11072,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[],"class_list":["post-11071","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ky-nang-ban-hang"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=11071"}],"version-history":[{"count":13,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11071\/revisions"}],"predecessor-version":[{"id":11222,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/11071\/revisions\/11222"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/11072"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=11071"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=11071"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=11071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}