{"id":10153,"date":"2023-10-04T08:00:58","date_gmt":"2023-10-04T01:00:58","guid":{"rendered":"https:\/\/vbee.ai\/blog\/?p=10153"},"modified":"2023-10-04T10:48:31","modified_gmt":"2023-10-04T03:48:31","slug":"ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot","status":"publish","type":"post","link":"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/","title":{"rendered":"C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi AI Callbot trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe"},"content":{"rendered":"<p><strong>C\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi n\u1ed5i nh\u01b0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI v\u00e0 h\u1ecdc m\u00e1y \u0111ang &#8220;c\u00e1ch m\u1ea1ng h\u00f3a&#8221; g\u1ea7n nh\u01b0 t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0nh, trong \u0111\u00f3 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u0169ng kh\u00f4ng ngo\u1ea1i l\u1ec7. Cu\u1ed9c c\u00e1ch m\u1ea1ng AI trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe s\u1ebd b\u1eaft \u0111\u1ea7u v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng phi l\u00e2m s\u00e0ng. AI s\u1ebd \u0111\u1ea3m nh\u1eadn vai tr\u00f2 c\u1ee7a c\u00e1c trung t\u00e2m cu\u1ed9c g\u1ecdi Call Center, l\u00ean l\u1ecbch h\u1eb9n kh\u00e1m,&#8230;,t\u1ea5t c\u1ea3 s\u1ebd n\u00e2ng cao hi\u1ec7u qu\u1ea3 tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe t\u1ed5ng th\u1ec3.<\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee4C L\u1ee4C<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Ky_vong_cua_nguoi_benh_va_nhung_thach_thuc_cua_nganh_cham_soc_suc_khoe\" >K\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c c\u1ee7a ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Trai_nghiem_cua_nguoi_benh_kem\" >Tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh k\u00e9m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Su_ky_vong_cua_nguoi_benh_ngay_cang_cao\" >S\u1ef1 k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh ng\u00e0y c\u00e0ng cao<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Phan_hoi_cham_ton_kem_chi_phi\" >Ph\u1ea3n h\u1ed3i ch\u1eadm, t\u1ed1n k\u00e9m chi ph\u00ed<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Ca_nhan_hoa_trai_nghiem_khach_hang_voi_AI_AICall-_Vbee\" >C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi AI AICall- Vbee<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Cai_thien_trai_nghiem_cua_nguoi_benh\" >C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Tang_hieu_qua_va_nang_suat_cua_nhan_vien\" >T\u0103ng hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Phan_loai_benh_nhan\" >Ph\u00e2n lo\u1ea1i b\u1ec7nh nh\u00e2n<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vbee.ai\/blog\/ca-nhan-hoa-trai-nghiem-khach-hang-voi-ai-callbot\/#Tiem_nang_cua_AI_va_linh_vuc_cham_soc_suc_khoe_trong_tuong_lai\" >Ti\u1ec1m n\u0103ng c\u1ee7a AI v\u00e0 l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe trong t\u01b0\u01a1ng lai<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Ky_vong_cua_nguoi_benh_va_nhung_thach_thuc_cua_nganh_cham_soc_suc_khoe\"><\/span>K\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c c\u1ee7a ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe l\u00e0 m\u1ed9t trong nh\u1eefng l\u0129nh v\u1ef1c nh\u1ea1y c\u1ea3m, \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi ch\u00fang ta theo nhi\u1ec1u c\u00e1ch kh\u00e1c nhau, v\u1ec1 c\u1ea3 m\u1eb7t c\u1ea3m x\u00fac, th\u1ec3 ch\u1ea5t, tinh th\u1ea7n l\u1eabn t\u00e0i ch\u00ednh. Nh\u1eefng th\u00e1ch th\u1ee9c m\u00e0 ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t c\u0169ng \u0111ang t\u0103ng theo c\u1ea5p s\u1ed1 nh\u00e2n d\u01b0\u1edbi t\u00e1c \u0111\u1ed9ng c\u1ee7a n\u1ec1n kinh t\u1ebf v\u00e0 c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi ra \u0111\u1eddi.<\/p>\n<figure id=\"attachment_10240\" aria-describedby=\"caption-attachment-10240\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10240 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-0.jpg\" alt=\"K\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh ng\u00e0y c\u00e0ng t\u0103ng v\u00e0 kh\u1eaft khe h\u01a1n (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"510\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-0.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-0-602x400.jpg 602w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-10240\" class=\"wp-caption-text\">K\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh ng\u00e0y c\u00e0ng t\u0103ng v\u00e0 kh\u1eaft khe h\u01a1n (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Trai_nghiem_cua_nguoi_benh_kem\"><\/span>Tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh k\u00e9m<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, vi\u1ec7c mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t cho ng\u01b0\u1eddi b\u1ec7nh, th\u1eadm ch\u00ed l\u00e0 v\u01b0\u1ee3t xa k\u1ef3 v\u1ecdng v\u00e0 mong \u0111\u1ee3i c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh, c\u0169ng quan tr\u1ecdng nh\u01b0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t nh\u01b0 trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb v\u00e0 c\u00e1c l\u0129nh v\u1ef1c kh\u00e1c.<\/p>\n<p>Ngo\u00e0i vi\u1ec7c ho\u00e0n th\u00e0nh c\u00f4ng t\u00e1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe trong khu\u00f4n kh\u1ed5 quy \u0111\u1ecbnh nh\u1ea5t \u0111\u1ecbnh, c\u00e1c t\u1ed5 ch\u1ee9c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u0169ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 chuy\u1ec3n \u0111\u1ed5i s\u1ed1 trong l\u0129nh v\u1ef1c. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh tr\u1edf th\u00e0nh \u01b0u ti\u00ean s\u1ed1 m\u1ed9t trong ng\u00e0nh n\u00e0y.<\/p>\n<p>Theo Impact Advisors v\u00e0 Vi\u1ec7n Scottsdale, vi\u1ec7c t\u00ecm c\u00e1ch c\u1ea3i thi\u1ec7n s\u1ee9c kh\u1ecfe k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n cho \u0111\u1ebfn nay l\u00e0 nhi\u1ec7m v\u1ee5 quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe hi\u1ec7n nay.<\/p>\n<p>C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n l\u00e0 m\u1ed9t kho\u1ea3n \u0111\u1ea7u t\u01b0 \u0111\u00e1ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n. Theo m\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a Deloitte, \u0111\u00e1nh gi\u00e1 tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n cao c\u00f3 m\u1ed1i li\u00ean quan \u0111\u1ebfn l\u1ee3i nhu\u1eadn cao h\u01a1n. C\u00e1c b\u1ec7nh vi\u1ec7n c\u00f3 tr\u1ea3i nghi\u1ec7m b\u1ec7nh nh\u00e2n &#8220;xu\u1ea5t s\u1eafc&#8221; c\u00f3 t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn r\u00f2ng trung b\u00ecnh l\u00e0 4,7%, so v\u1edbi ch\u1ec9 1,8% \u0111\u1ed1i v\u1edbi c\u00e1c b\u1ec7nh vi\u1ec7n c\u00f3 x\u1ebfp h\u1ea1ng &#8220;th\u1ea5p&#8221;.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Su_ky_vong_cua_nguoi_benh_ngay_cang_cao\"><\/span>S\u1ef1 k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh ng\u00e0y c\u00e0ng cao<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Trong khi c\u00e1c ng\u00e0nh ngh\u1ec1, l\u0129nh v\u1ef1c kh\u00e1c \u0111ang thi\u1ebft l\u1eadp ti\u00eau chu\u1ea9n cho tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, k\u1ef3 v\u1ecdng c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u0169ng ng\u00e0y m\u1ed9t cao h\u01a1n.<\/p>\n<p>H\u1ea7u h\u1ebft ng\u01b0\u1eddi b\u1ec7nh ng\u00e0y nay \u0111\u1ec1u mong \u0111\u1ee3i nh\u1eefng t\u01b0\u01a1ng t\u00e1c, tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch gi\u1ed1ng nh\u01b0 c\u00e1ch m\u00e0 h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb c\u00e1c c\u00f4ng ty, doanh nghi\u1ec7p trong c\u00e1c l\u0129nh v\u1ef1c vi\u1ec5n th\u00f4ng hay b\u00e1n l\u1ebb,&#8230;.N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n, ng\u01b0\u1eddi b\u1ec7nh ng\u00e0y nay mong mu\u1ed1n \u0111\u01b0\u1ee3c nh\u1eadn c\u00e1c d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe \u0111\u01a1n gi\u1ea3n v\u00e0 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3, t\u01b0 v\u1ea5n nhi\u1ec7t t\u00ecnh gi\u1ed1ng nh\u01b0 khi h\u1ecd mua m\u1ed9t th\u1ee9 g\u00ec \u0111\u00f3.<\/p>\n<p>Tr\u00ean th\u1ef1c t\u1ebf ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe \u0111ang &#8220;t\u1ee5t h\u1eadu&#8221; so v\u1edbi c\u00e1c ng\u00e0nh b\u00e1n l\u1ebb, b\u1ea5t \u0111\u1ed9ng s\u1ea3n, vi\u1ec5n th\u00f4ng,&#8230;, trong vi\u1ec7c mang l\u1ea1i s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n, trong khi xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 hi\u1ec7n nay \u0111ang &#8220;t\u1eeb ch\u1ed1i&#8221; m\u00f4 h\u00ecnh ti\u1ebfp c\u1eadn d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe truy\u1ec1n th\u1ed1ng.<\/p>\n<figure id=\"attachment_10241\" aria-describedby=\"caption-attachment-10241\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10241 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-1.jpg\" alt=\"Ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe \u0111ang &quot;t\u1ee5t h\u1eadu&quot; trong vi\u1ec7c \u0111\u1ed5i m\u1edbi tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"515\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-1.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-1-597x400.jpg 597w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-10241\" class=\"wp-caption-text\">Ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe \u0111ang &#8220;t\u1ee5t h\u1eadu&#8221; trong vi\u1ec7c \u0111\u1ed5i m\u1edbi tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Phan_hoi_cham_ton_kem_chi_phi\"><\/span>Ph\u1ea3n h\u1ed3i ch\u1eadm, t\u1ed1n k\u00e9m chi ph\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>V\u1edbi xu h\u01b0\u1edbng nh\u01b0 hi\u1ec7n nay, c\u00e1c t\u1ed5 ch\u1ee9c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u1ea7n k\u1ebft h\u1ee3p ti\u1ebfng n\u00f3i c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh trong qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd gi\u1ed1ng nh\u01b0 c\u00e1ch m\u00e0 c\u00e1c ng\u00e0nh kh\u00e1c d\u1ef1a v\u00e0o d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin chi ti\u1ebft v\u1ec1 kh\u00e1ch h\u00e0ng. \u0110\u00e1ng ti\u1ebfc l\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hi\u1ec7n t\u1ea1i \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin \u0111\u1ea7u v\u00e0o t\u1eeb ng\u01b0\u1eddi b\u1ec7nh, b\u00e1c s\u0129 v\u00e0 y t\u00e1 kh\u00e1 ch\u1eadm v\u00e0 t\u1ed1n k\u00e9m.<\/p>\n<p>Theo m\u1ed9t nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y c\u1ee7a Beckershospitalreview, 52% nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe cho bi\u1ebft h\u1ecd \u0111o l\u01b0\u1eddng c\u00e1c ch\u1ec9 s\u1ed1 tr\u1ea3i nghi\u1ec7m c\u1ee5 th\u1ec3 (bao g\u1ed3m c\u1ea3 s\u1ef1 h\u00e0i l\u00f2ng v\u1edbi cu\u1ed9c h\u1eb9n), th\u00ec ch\u1ec9 c\u00f3 23% \u0111o l\u01b0\u1eddng m\u1ed1i quan h\u1ec7 v\u1edbi ng\u01b0\u1eddi b\u1ec7nh c\u1ee7a h\u1ecd.<\/p>\n<p>Ch\u1ec9 ri\u00eang c\u00f4ng ngh\u1ec7 s\u1ebd kh\u00f4ng c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh, nh\u01b0ng vi\u1ec7c \u1ee9ng d\u1ee5ng c\u1ed9ng ngh\u1ec7 c\u00f3 th\u1ec3 gi\u00fap c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe hi\u1ec3u s\u00e2u h\u01a1n v\u1ec1 ng\u01b0\u1eddi b\u1ec7nh. Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c k\u00eanh k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ec3 thu h\u00fat ph\u1ea3n h\u1ed3i li\u00ean t\u1ee5c t\u1eeb c\u1ed9ng \u0111\u1ed3ng c\u1ee7a m\u00ecnh l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ea1o ra m\u1ed9t t\u1ed5 ch\u1ee9c th\u1ef1c s\u1ef1 l\u1ea5y ng\u01b0\u1eddi b\u1ec7nh l\u00e0m trung t\u00e2m.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ca_nhan_hoa_trai_nghiem_khach_hang_voi_AI_AICall-_Vbee\"><\/span>C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi AI AICall- Vbee<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf nh\u1eefng l\u1ea7n ng\u01b0\u1eddi b\u1ec7nh \u0111\u1ebfn trung t\u00e2m ho\u1eb7c b\u1ec7nh vi\u1ec7n. C\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u00f3 th\u1ec3 duy tr\u00ec m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi b\u1ec7nh nh\u00e2n b\u1eb1ng c\u00e1ch cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 ngay c\u1ea3 tr\u01b0\u1edbc v\u00e0 sau khi b\u1ec7nh nh\u00e2n \u0111\u1ebfn th\u0103m kh\u00e1m v\u1edbi <a href=\"https:\/\/vbee.ai\/aicall\"><strong>Vbee AICall<\/strong><\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Cai_thien_trai_nghiem_cua_nguoi_benh\"><\/span>C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>L\u00e0 gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean AI, Vbee AICall c\u00f3 th\u1ec3 gi\u00fap c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh b\u1eb1ng c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c c\u00e1 nh\u00e2n cho h\u1ecd. C\u1ee5 th\u1ec3, AICall c\u00f3 th\u1ec3 tr\u1ea3i l\u1eddi c\u00e1c c\u00e2u h\u1ecfi v\u1ec1 s\u1ee9c kh\u1ecfe t\u1ed5ng qu\u00e1t cho ng\u01b0\u1eddi b\u1ec7nh ngay l\u1eadp t\u1ee9c. Th\u1eadm ch\u00ed gi\u1ea3i ph\u00e1p AI c\u1ee7a Vbee c\u00f2n c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1c tr\u1ea3i nghi\u1ec7m tr\u00f2 chuy\u1ec7n gi\u1ed1ng nh\u01b0 con ng\u01b0\u1eddi gi\u00fap ng\u01b0\u1eddi b\u1ec7nh c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i h\u01a1n v\u00e0 thu\u1eadn ti\u1ec7n h\u01a1n.<\/p>\n<p>S\u1ef1 ti\u1ebfp x\u00fac c\u1ee7a con ng\u01b0\u1eddi r\u1ea5t quan tr\u1ecdng v\u1edbi ng\u01b0\u1eddi b\u1ec7nh, v\u00e0 \u0111\u00f3 l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 Vbee AICall c\u00e1 nh\u00e2n tr\u1ea3i nghi\u1ec7m b\u1eb1ng c\u00e1ch h\u1ed7 tr\u1ee3, cung c\u1ea5p c\u00e1c th\u00f4ng tin ch\u00ednh x\u00e1c, ph\u00f9 h\u1ee3p nh\u1ea5t \u0111\u1ec3 c\u00f3 th\u1ec3 gi\u00fap h\u1ecd qu\u1ea3n l\u00fd, theo d\u00f5i s\u1ee9c kh\u1ecfe hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n<div class=\"mceTemp\"><\/div>\n<figure id=\"attachment_11333\" aria-describedby=\"caption-attachment-11333\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11333 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/vbee-aicall.jpg\" alt=\"N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00ean m\u1ed9t t\u1ea7m m\u1edbi v\u1edbi Vbee AICall\" width=\"768\" height=\"256\" \/><figcaption id=\"caption-attachment-11333\" class=\"wp-caption-text\">N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00ean m\u1ed9t t\u1ea7m m\u1edbi v\u1edbi Vbee AICall<\/figcaption><\/figure>\n<p>B\u1eb1ng c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c c\u00e1 nh\u00e2n h\u00f3a, Vbee AICall c\u00f3 th\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m v\u00e0 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a b\u1ec7nh nh\u00e2n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tang_hieu_qua_va_nang_suat_cua_nhan_vien\"><\/span>T\u0103ng hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Gi\u1ed1ng nh\u01b0 c\u00e1c gi\u1ea3i ph\u00e1p d\u1ef1a tr\u00ean AI \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 tr\u00ean to\u00e0n di\u1ec7n, gi\u00fap gi\u1ea3i ph\u00f3ng vai tr\u00f2 c\u1ee7a con ng\u01b0\u1eddi v\u00e0 d\u00e0nh th\u1eddi gian \u0111\u1ec3 t\u1eadp trung v\u00e0o c\u00e1c v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng kh\u00e1c.<\/p>\n<p>Vbee Call Bot c\u00f3 th\u1ec3 x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u th\u00f4ng th\u01b0\u1eddng, cung c\u1ea5p c\u00e1c ph\u1ea3n h\u1ed3i c\u01a1 b\u1ea3n v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5, ti\u1ebft ki\u1ec7m th\u1eddi gian cho nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd d\u00e0nh th\u1eddi gian x\u1eed l\u00fd cho nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea5p b\u00e1ch h\u01a1n. \u0110i\u1ec1u n\u00e0y l\u1ea7n l\u01b0\u1ee3t l\u00e0m gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i cho b\u1ec7nh nh\u00e2n v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng ch\u0103m s\u00f3c t\u1ed5ng th\u1ec3.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Phan_loai_benh_nhan\"><\/span>Ph\u00e2n lo\u1ea1i b\u1ec7nh nh\u00e2n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Vbee Call Bot c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 ph\u00e2n lo\u1ea1i ng\u01b0\u1eddi b\u1ec7nh, \u0111i\u1ec1u h\u01b0\u1edbng c\u00e1c cu\u1ed9c g\u1ecdi \u0111\u1ebfn \u0111\u00fang nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp, ng\u01b0\u1eddi c\u00f3 th\u1ec3 gi\u1ea3i \u0111\u00e1p \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1, tri\u1ec7u ch\u1ee9ng m\u00e0 ng\u01b0\u1eddi b\u1ec7nh \u0111ang g\u1eb7p ph\u1ea3i.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tiem_nang_cua_AI_va_linh_vuc_cham_soc_suc_khoe_trong_tuong_lai\"><\/span>Ti\u1ec1m n\u0103ng c\u1ee7a AI v\u00e0 l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe trong t\u01b0\u01a1ng lai<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div>L\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng ngh\u1ec7 linh ho\u1ea1t v\u00e0 ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay, tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI \u0111ang \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng theo nh\u1eefng c\u00e1ch m\u1edbi tr\u00ean nhi\u1ec1u nh\u00e1nh c\u1ee7a l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, trong \u0111\u00f3 tr\u1ecdng t\u00e2m v\u1eabn l\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/div>\n<div><\/div>\n<div>Khi c\u00e1c c\u00f4ng ngh\u1ec7 k\u1ef9 thu\u1eadt s\u1ed1 ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n, k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u0169ng s\u1ebd t\u0103ng theo. T\u01b0 v\u1ea5n t\u1eeb xa v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t trong ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe kh\u00f4ng c\u00f2n l\u00e0 \u0111i\u1ec1u xa x\u1ec9 n\u1eefa m\u00e0 tr\u1edf th\u00e0nh m\u1ed9t \u0111i\u1ec1u c\u1ea7n thi\u1ebft.<\/div>\n<div>\n<figure id=\"attachment_10242\" aria-describedby=\"caption-attachment-10242\" style=\"width: 768px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10242 size-full\" src=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-2.jpg\" alt=\"D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe s\u1ebd l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft (Ngu\u1ed3n: Freepik)\" width=\"768\" height=\"512\" srcset=\"https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-2.jpg 768w, https:\/\/vbee.ai\/blog\/wp-content\/uploads\/2023\/08\/AI-linh-vuc-suc-khoe-2-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption id=\"caption-attachment-10242\" class=\"wp-caption-text\">D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe s\u1ebd l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft (Ngu\u1ed3n: Freepik)<\/figcaption><\/figure>\n<\/div>\n<div><\/div>\n<div>Do \u0111\u00f3, c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe n\u00ean b\u1eaft \u0111\u1ea7u t\u00edch h\u1ee3p c\u00e1c gi\u1ea3i ph\u00e1p ph\u1ee5c v\u1ee5 t\u1eeb xa nh\u01b0 tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp \u0111\u1ec3 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t v\u00e0 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a t\u1ed1i \u0111a c\u00f3 th\u1ec3.<\/div>\n<div><\/div>\n<div>V\u1edbi nhi\u1ec1u n\u0103m kinh nghi\u1ec7m v\u00e0 chuy\u00ean m\u00f4n trong l\u0129nh v\u1ef1c ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p d\u1ef1a tr\u00ean AI c\u0169ng nh\u01b0 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, \u0111\u1ed9i ng\u0169 c\u1ee7a Vbee mang \u0111\u1ebfn gi\u1ea3i ph\u00e1p Call Bot c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe t\u1ed1i \u0111a trong vi\u1ec7c mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u1eb7c bi\u1ec7t th\u00f4ng qua c\u00e1c c\u00f4ng ngh\u1ec7 Text To Speech, Speech To Text v\u00e0 AI Conversation, gi\u00fap gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i c\u1ee7a b\u1ec7nh nh\u00e2n c\u0169ng gi\u1ea3m b\u1edbt c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 \u0111\u1ec3 t\u1eadp trung v\u00e0o c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p h\u01a1n.<\/div>\n<div><\/div>\n<div>Gi\u1ea3i ph\u00e1p c\u1ee7a <a href=\"https:\/\/vbee.ai\/\">Vbee AI<\/a> cung c\u1ea5p cho ph\u00e9p c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103 s\u00f3c s\u1ee9c kh\u1ecfe ph\u00e1t tri\u1ec3n th\u00f4ng tin chuy\u00ean s\u00e2u h\u01a1n v\u00e0 x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng t\u1ed1t h\u01a1n. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn, t\u1ef7 l\u1ec7 duy tr\u00ec, h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u v\u00e0 th\u1eadm ch\u00ed l\u00e0 c\u1ea3i thi\u1ec7n doanh thu.<\/div>\n<div>\n<p><b>Li\u00ean h\u1ec7:<\/b><\/p>\n<p><b>C\u00d4NG TY CP D\u1ecaCH V\u1ee4 V\u00c0 GI\u1ea2I PH\u00c1P X\u1eec L\u00dd D\u1eee LI\u1ec6U VBEE<\/b><\/p>\n<ul>\n<li>\u0110\u1ecba ch\u1ec9: t\u1ea7ng 15, t\u00f2a Ng\u1ecdc Kh\u00e1nh Plaza \u2013 S\u1ed1 1 Ph\u1ea1m Huy Th\u00f4ng, Ba \u0110\u00ecnh, H\u00e0 N\u1ed9i.<\/li>\n<li>Hotline: 024.9999.3399<\/li>\n<li>Email: <a href=\"mailto: contact@vbee.ai\">contact@vbee.ai<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;10153&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 b\u00ecnh ch\u1ecdn)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi AI Callbot trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 b\u00ecnh ch\u1ecdn)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>C\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi n\u1ed5i nh\u01b0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI v\u00e0 h\u1ecdc m\u00e1y \u0111ang &#8220;c\u00e1ch m\u1ea1ng h\u00f3a&#8221; g\u1ea7n nh\u01b0 t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0nh, trong \u0111\u00f3 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u0169ng kh\u00f4ng ngo\u1ea1i l\u1ec7. Cu\u1ed9c c\u00e1ch m\u1ea1ng AI trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe s\u1ebd b\u1eaft \u0111\u1ea7u v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng phi [&#8230;]\n","protected":false},"author":6,"featured_media":10240,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[120],"tags":[],"class_list":["post-10153","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare"],"_links":{"self":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/10153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/comments?post=10153"}],"version-history":[{"count":24,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/10153\/revisions"}],"predecessor-version":[{"id":11354,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/posts\/10153\/revisions\/11354"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media\/10240"}],"wp:attachment":[{"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/media?parent=10153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/categories?post=10153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vbee.ai\/blog\/wp-json\/wp\/v2\/tags?post=10153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}